Myprotein.hr Reviews 274

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be up to expectations and often exceeding them. Many consumers are also very satisfied with the efficient and fast delivery service, noting that items arrive quickly and in good condition. The user experience on the website is frequently highlighted as easy and simple, making the shopping process smooth. However, some people expressed dissatisfaction with the pricing, finding certain products and shipping costs to be expensive or excessive, especially compared to previous prices. A few other people also felt that product descriptions were sometimes unclear, making it difficult to choose items with specific features. There were also occasional reports of incorrect products being sent or items arriving damaged.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality of... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers express concern over significant price increases, noting... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and quick... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly and the sizes of ordered goods absolutely correspond to the size descriptions listed on the site. This is important to avoid exchanges or returns. The quality is in line with... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.2

Great

TrustScore 4 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been waiting for 14 days to…

I have been waiting for 14 days to receive my package. I even received Shein package before Myprotein package. Wouldn't even write this complaint if it wasn't a present for my friends birthday. Should have at least received an e-mail saying that it takes longer to send.

May 14, 2026
Rated 2 out of 5 stars

Prices of Impact Whey keep going up

Prices of Impact Whey keep going up. Each of my orders is more expensive than the previous one. New packaging is also just a gimmick to give away less product for more money. Product is great, but I'll have to change brand at some point if this trend continues. Webshop, packaging and delivery are very nice and on point.
Regards,
Marko

May 26, 2026
Rated 5 out of 5 stars

It is my first time ordering whey…

It is my first time ordering whey proteins and I am very happy I encountered a good deal and got my free shaker for first purchase! I will be ordering more in the future 🤭

May 25, 2026
Myprotein.hr logo

Reply from Myprotein.hr


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good product

Good product

May 17, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Everything was perfekt

Everything was perfekt

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

Raised prices

Raised prices, lowered packaging weight. Lying about serving size

May 16, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great service

Great service, product and quality!

May 16, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good shopping experience

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment method. Otherwise 10/10

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Excellent!

May 15, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

Payment failed

Payment failed, I got the receipt anyway...
Stop auto saving credit cards without permission.

May 15, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

My orderrr

Great promotion is what I loveeeee. It didnt arive yet but I hope everything will fit perfectly just how I like it.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 2 out of 5 stars

Bad descriptions

Bad descriptions, there is no way to know which tracksuits have brushed inside and which don't (which are suitable for warmer weather)
Pictures also .... hard to tell which leggings are which ....
Also items in some sizes always unavailable/sold out.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Price increase

The price on 5kg with 55% discount was 98€ and now for 4kg is 112€ so that is enormous difference in price…

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 1 out of 5 stars

Bad payment experience and false advertise

50% was worth only for 2hrs, You tried to save my one time "safe" Revolut card and payment could not be made. Just bad experience over all. Other shops will be happy to get that money again...

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

I have the app installed and it's so…

I have the app installed and it's so slow it always blocks when I go into a product, so when I go back to the browser it takes me back to the beginning or blocks me, so I can't order through the app.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

I love everything about them!

I love everything about them!! From products, quality to delivery service. Everything is great.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 3 out of 5 stars

Sick of fake discounts

I'm tired of the constant "overpriced" base prices and the endless cycle of 40-50% discounts. It feels like a marketing trap rather than a real deal. I would much prefer honest, realistic pricing with genuine occasional sales instead of these constant "limited time" gimmicks. Please start valuing your customers' intelligence.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 1 out of 5 stars

Higher Prices, Smaller Portions

Every year, the prices go up while the portions get smaller.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look