Myprotein.hr Reviews 274

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be up to expectations and often exceeding them. Many consumers are also very satisfied with the efficient and fast delivery service, noting that items arrive quickly and in good condition. The user experience on the website is frequently highlighted as easy and simple, making the shopping process smooth. However, some people expressed dissatisfaction with the pricing, finding certain products and shipping costs to be expensive or excessive, especially compared to previous prices. A few other people also felt that product descriptions were sometimes unclear, making it difficult to choose items with specific features. There were also occasional reports of incorrect products being sent or items arriving damaged.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality of... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers express concern over significant price increases, noting... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and quick... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly and the sizes of ordered goods absolutely correspond to the size descriptions listed on the site. This is important to avoid exchanges or returns. The quality is in line with... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.2

Great

TrustScore 4 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using MYP products for a long…

I’ve been using MYP products for a long time and I can honestly say I absolutely love your brand. As someone who trains regularly and lives an active lifestyle, your products have become part of my everyday life — I practically never take them off. I love the quality, the style, and the confidence they give me both during workouts and outside the gym.
I always recommend your brand to people around me because I truly believe you are one of the best brands for anyone passionate about fitness and sports. Everything I’ve tried from MYP has exceeded my expectations, and I genuinely enjoy being part of the community around your brand. 💙

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 3 out of 5 stars

The webpage is terrible

The webpage is terrible. I order protein every 2 months on average, and I experience issues with the webpage each and every time.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 3 out of 5 stars

There are no available products that I…

There are no available products that I want to buy for months now. The store is always very limited

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Dobri popusti!

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Excellent taste-to-price-to-quality…

Excellent taste-to-price-to-quality ratio.

May 14, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Top of the top

Everything is great as described

March 26, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju!

Uvijek nam je zadovoljstvo primiti ovakve povratne informacije od naših vjernih kupaca.

Vaši komentari pomažu nam da održavamo i stalno poboljšavamo naše usluge, a cijeli će se tim veseliti pročitati vaše lijepe riječi.

Ako imate bilo kakvih pitanja ili nedoumica, slobodno nas kontaktirajte — rado ćemo vam pomoći.

Želimo vam lijep dan!

Srdačan pozdrav,
Natalia

Rated 5 out of 5 stars

Products are awsome and great quality

Products are awsome and great quality , and delivery was fast

May 12, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju!

Uvijek nam je zadovoljstvo primiti ovakve povratne informacije od naših vjernih kupaca.

Vaši komentari pomažu nam da održavamo i stalno poboljšavamo naše usluge, a cijeli će se tim veseliti pročitati vaše lijepe riječi.

Ako imate bilo kakvih pitanja ili nedoumica, slobodno nas kontaktirajte — rado ćemo vam pomoći.

Želimo vam lijep dan!

Srdačan pozdrav,
Natalia

Rated 4 out of 5 stars

Web has bugs when creating account

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download order in PDF

May 11, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

God bless

Good discount, product quality, cool packaging, well functioning website..

May 8, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju!

Uvijek nam je zadovoljstvo primiti ovakve povratne informacije od naših vjernih kupaca.

Vaši komentari pomažu nam da održavamo i stalno poboljšavamo naše usluge, a cijeli će se tim veseliti pročitati vaše lijepe riječi.

Ako imate bilo kakvih pitanja ili nedoumica, slobodno nas kontaktirajte — rado ćemo vam pomoći.

Želimo vam lijep dan!

Srdačan pozdrav,
Natalia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. And amazing product. Would recommend 100%

May 5, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great stuff

May 1, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Everything is excellent.

Everything is excellent.

April 27, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Super fast delivery and reliable source…

Super fast delivery and reliable source of excellent quality products.

April 25, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

Delivery is very expensive.

Delivery is very expensive.

April 24, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

I am buying from Myprotein for years…

I am buying from Myprotein for years and I am more than happy with the quality of their products and never had any issues with the delivery or similar. Can wholeheartedly recommend!

February 25, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Rated 2 out of 5 stars

Whey dark chocolate ima samo od pola…

Whey dark chocolate ima samo od pola kile pakovanje pa je preskup

April 22, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi Marko,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 4 out of 5 stars

You razred you,r prices ,werey much!!

You razred you,r prices ,werey much!!
Which I understand because if global situacion,but prices are two time ss they were 2 months ago!!
And always frim time to time ,customer wold get a gift ,for buying alwas at My protein! NOWno more!!!
BUT PRICES ARE WERRY SPICEY!
THANK YOU,

April 21, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Not affordable like before

I have been a customer of this store for several years and have purchased protein products from you multiple times. The product quality has generally been good, which is why I kept coming back.

However, there are a few issues that I find disappointing. First, there is no option for installment payments, even though Diners card payments are accepted. When I contacted customer support to ask whether installment payments (for example via Diners) would be available in the future, I received a response stating that installment payments are only possible through GPay or PayPal. This answer was unclear and somewhat confusing, as it did not directly address my question.

Another concern is the significant price increase. In 2019, I purchased the same protein (on sale) for around €10-12 per kilogram, while now the price (on sale) is about €32-35 per kilogram. I understand that prices can change over time, but this increase feels excessive from a customer's perspective.

I hope the store will consider adding clearer payment options, including installment plans, and continue to review pricing policies to remain competitive and customer-friendly.

April 19, 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look