MyPT Insurance Reviews 70

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Firstly, I can't purchase the insurance from my Mac nor on WindowsLaptop. And finally I had to use my phone to purchase the insurance. Then, After the purchase I can't view/download the insuranc... See more

Company replied

Rated 5 out of 5 stars

I have been using them for my private practice for 3 years now. They sent out reminders and were easy to renew. Their prices are much cheaper than other insurance providers.

Rated 5 out of 5 stars

The renewal process for my pro liability policy is very easy. I have not had to submit a claim, so I can't speak to that end of the service.

Rated 5 out of 5 stars

The whole process of getting insurance here has been very simple. They send good reminders for signing up the next year.

Company details

  1. Liability Insurance Company

Written by the company

Your career deserves the best protection, join the thousands of physical therapists who have trusted MyPT Insurance to protect their career. MyPT Insurance offers comprehensive liability coverage tailored to the unique needs of those in the physical therapy field.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I purchased the plan and then the plan…

I purchased the plan and then the plan information website was not available stating 'under maintenance'. So I have no plan certificate or information. This is frustrating.

April 15, 2026
MyPT Insurance logo

Reply from MyPT Insurance

We sincerely apologize for the inconvenience. Our website was temporarily placed under maintenance to resolve a technical issue, which has since been addressed. We have also implemented additional safeguards to help prevent this from happening in the future.

Please contact us at 800-990-3127 at your convenience, and a member of our team will be happy to assist you.

-Matt
Marketing Manager

Rated 2 out of 5 stars

Website is Atrocious!

Firstly,
I can't purchase the insurance from my Mac nor on WindowsLaptop.
And finally I had to use my phone to purchase the insurance.
Then,
After the purchase I can't view/download the insurance on the Mac nor on the windows Laptop. After a lot of struggle, I managed to download on the phone.
During all this process I was so nervous as I felt I'm been SCAMMED.

April 2, 2026
MyPT Insurance logo

Reply from MyPT Insurance

Hi Jebu,

I’m very sorry to hear about your experience and understand how frustrating, and concerning, that must have felt. This is certainly not the experience we want for our members.

Please give us a call at 800-990-3127 at your convenience so we can walk through what happened and investigate the issue further. Your feedback is incredibly important, and we want to ensure this is addressed and prevented moving forward.

-Matt
Marketing Manager

Rated 4 out of 5 stars

Love the variety of coverage they offer…

Love the variety of coverage they offer and how questions are answered in a fast professional manner. They are working on coverage for dry needling but until then I have to buy separate coverage so I double pay.

March 2, 2026
Rated 5 out of 5 stars

renewal process

The renewal process for my pro liability policy is very easy. I have not had to submit a claim, so I can't speak to that end of the service.

March 6, 2026

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