I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new quest... See more
Company replied
I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider revi... See more
Company replied
I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real... See more
Company replied
Company details
- #9 of 16 best companies in Online Pharmacy
- #2 of 6 best companies in Hair Product Store
- #1 of 2 best companies in Mental Health Service
- #7 of 11 best companies in Online Prescription Medication Vendor
- #9 of 13 best companies in Pharmacy
About MyRocky
Written by the company
Online Healthcare, with no friction.
MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.
Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.
At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.
Rocky’s Commitment to Your Health
Written by the company
- Expert Care, Discreet Delivery – Healthcare on Your Terms
- At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.
Contact info
Unit 15 - 5270 Solar Drive, L4W 5M8, Mississauga, Canada
- 416-900-1444
- contact@myrocky.ca
- myrocky.ca
Personalized Treatments, Fast & Discreet
4.4
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
"I had an excellent experience with the My Rocky support team recently, they went above and beyond to help me resolve an issue with my orders and subscription.
They were very professional and efficient, It’s rare to find such proactive and personalized customer service these days. Thank you, Ellaine, for your great work and for making everything so seamless!"
April 16, 2026
Reply from MyRocky
Hi Sylvain,
Thank you so much for sharing this!
We’re really glad the team was able to help resolve everything smoothly and make the process seamless for you. Ellaine will be especially happy to hear your kind words. We’ll make sure she sees this.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Reply from MyRocky
Hi there,
Thanks for your feedback, we understand how frustrating a price increase can be.
We do our best to absorb rising costs for as long as possible and only make changes when necessary to continue providing safe and reliable care.
We also tried reaching out to connect and see how we can help. If you are open to it, we would be happy to review your options with you. Please feel free to reach out to contact@myrocky.ca anytime.
Very easy to place order or refill
Very easy to place order or refill , delivery very quick.
April 18, 2026
Unprompted review
Reply from MyRocky
Hi Mario,
Glad to hear it’s been easy to order and refill, and that delivery has been quick for you! If you ever need anything, just reach out at contact@myrocky.ca.🚀
The bot took over and I couldn't…
The bot took over and I couldn't complete my order. I tried several times but ended up going to the competition.
Bad bot strikes again.
April 15, 2026
Reply from MyRocky
Hi Robin,
Thanks for sharing your feedback. We’re sorry to hear about the experience you had with the bot when trying to place an order.
That said, we did review and resolve this with you over the phone, and we’re glad we were able to clear things up directly.
If you need any further help in the future, you can always reach us at contact@myrocky.ca.
Great expérience …
Hello nyrocky expérience very helpfull for me and the staff as great and very fast. Tank you
April 13, 2026
Reply from MyRocky
Hi Dan,
Thank you so much for your kind words! We’re really glad to hear the experience was helpful for you and that our team could assist you quickly.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Easy and fast.
April 17, 2026
Unprompted review
Reply from MyRocky
Hi Sam,
Glad to hear it was easy and fast! That’s exactly what we aim for. If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Trisha m was very helpful and fixed the…
Trisha m was very helpful and fixed the issue quickly and efficiently. My problem was resolved
April 17, 2026
Unprompted review
Reply from MyRocky
Hi Amanda,
Thanks for sharing! We’re really glad Trisha was able to sort everything out quickly and efficiently for you. If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Reply from MyRocky
Hi Patrick,
Thanks for bringing this to our attention. We really appreciate you letting us know.
We’ve since coordinated this with our team and also had the chance to speak with you directly over the phone to sort things out.
If there’s anything else you need, please don’t hesitate to reach out to contact@myrocky.ca at any time.
Trisha was super efficient and…
Trisha was super efficient and friendly! she got everyhting i needed done in quick time and i am very happy with the service... i'll be back :)
April 17, 2026
Unprompted review
Reply from MyRocky
Hi JR,
That’s great to hear! We’re really glad Trisha could help you quickly and make the whole experience smooth and friendly. We’ll be sure to pass this along to her; she’ll appreciate it.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Everything was great.
Everything was great.
From the product to the follow up with my clinician, I felt comfortable doing it.
January 15, 2026
Unprompted review
Reply from MyRocky
Hi Philippe,
Really glad to hear that! From the product to the follow-up, it’s great to know you felt comfortable throughout the whole process.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Took care of my back acne once and for all
I've had acne on my back and shoulders since I was a teenager. I'm in my thirties now and it never went away like everyone said it would. I avoided swimming pools, the beach, anything where I would have to take my shirt off. It was embarrassing and honestly made me feel terrible about myself. I tried special body washes, exfoliating scrubs, even changed my laundry detergent. Nothing helped long term. A friend told me about this service and I figured I had nothing to lose. The online form asked about my skin, how long I'd had the issue, and what I had tried before. I uploaded photos of my back. A provider reviewed everything and prescribed a topical spray that's easy to apply by yourself. The delivery came in a plain box within a few days. I've been using the spray every night for about three months now. My back is almost completely clear. The old dark spots are fading and new breakouts have stopped. I finally wore a tank top in public for the first time in over a decade. It felt amazing. If you're dealing with the same thing, don't wait as long as I did.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Ayman,
Thank you for sharing your story! That’s a huge change, and we’re really glad you’re seeing such clear improvement. It means a lot to hear you’re feeling confident enough to wear what you want again after so long.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
The scale is finally moving down!
After months of trying to lose weight on my own, the medication helped me drop the first ten pounds without feeling miserable.
April 16, 2026
Unprompted review
Reply from MyRocky
Hi Reese,
That’s a great milestone! Congrats on hitting that first 10 pounds! Really glad the process has felt manageable for you and not miserable along the way.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
I don't avoid social events anymore! 🎉
The anxiety treatment helped me stop overthinking every conversation and I actually enjoy hanging out with friends now.
April 17, 2026
Unprompted review
Reply from MyRocky
Hi Jose,
That’s really great to hear! Being able to relax in social situations and actually enjoy time with friends makes such a difference. We’re glad the treatment has been helping you feel more at ease.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
I don't need a nap every afternoon anymore! ⚡
The medication gave me my energy back and I finally made it through a full workday without crashing at 2pm.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Casey,
That’s great to hear — having your energy back can make such a difference day to day. Glad you’re able to get through your workday without that crash anymore.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Finally found something that doesn't burn or peel
I have sensitive skin that reacts badly to most acne treatments. Benzoyl peroxide makes me red and flaky. Salicylic acid dries me out. Retinoids cause peeling that lasts for weeks. I'd basically given up on prescription options. But the provider I spoke with through this service actually listened to my history. She prescribed a lower concentration of a medication I had tried before, plus a gentle moisturizer to use alongside it. She also told me to start using it every other night instead of every night. The delivery came in a plain box with clear instructions. I followed her advice exactly. For the first time, I'm getting results without destroying my skin barrier. My breakouts are clearing up and my face doesn't feel like sandpaper. It's only been about six weeks but I'm already seeing better results than I ever got from drugstore products. I'll definitely stick with this routine.
April 14, 2026
Unprompted review
Reply from MyRocky
Hi Jordan,
Thank you for sharing this! We know how tough it can be finding something that works for sensitive skin.
It’s great to hear your provider was able to tailor things in a way that actually works for you without irritation. Seeing progress while keeping your skin comfortable is a big win.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Order processed faster than expected
Submitted my request on a Thursday evening. Thought I'd have to wait until Monday for a response. But someone reviewed it on Friday morning and approved it before noon. Shipping confirmation came Friday afternoon. Package arrived on Monday. Four days total including a weekend. Pretty fast.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Emerson,
That’s a great turnaround! Even with the weekend in there! Glad everything moved quickly from approval to delivery.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
I feel like a different person! 🌈
The right medication changed everything and I finally stopped canceling plans because I was too anxious to leave the house.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Alex,
That’s really great to hear! Being able to get back out and enjoy your plans again is such a big step. We’re glad the treatment has made a positive difference for you.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Life has become easier
The mental health medication removed the constant anxiety and I finally relaxed.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Cole,
That’s really great to hear! Finding that sense of calm again can make such a big difference day to day. We’re glad the treatment has been helping you feel more relaxed.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Noticeable thickness after consistent use
I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real results. A coworker mentioned this service so I decided to give it a shot. The online form asked about my age, when the thinning started, and if anyone in my family had similar issues. A provider prescribed an oral medication that's commonly used for female hair loss. The delivery came in a plain box within three days. I've been taking it every morning for about five months now. The shedding has reduced dramatically. I used to clean hair out of my brush every day and now it's maybe once a week. My ponytail is noticeably thicker and I don't see as much scalp when I part my hair. I
April 13, 2026
Unprompted review
Reply from MyRocky
Hi Nico,
Thank you for sharing this! We know how frustrating that kind of gradual thinning can be, so it’s great to hear you’re seeing real changes. Less shedding and a fuller ponytail are such encouraging signs. Glad the whole process has been smooth for you, too.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
The discreet packaging is a nice touch
I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say anything about what's inside. Even the tape is plain. You wouldn't know it was medication unless you opened it. Small detail but I appreciate it.
April 15, 2026
Unprompted review
Reply from MyRocky
Hi Max,
We totally get that; privacy matters. Really glad the discreet packaging gave you that extra peace of mind. It may seem like a small detail, but we know it makes a big difference.
If you ever need anything, just reach out at contact@myrocky.ca.🚀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.