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MyRocky Reviews 1,526

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and ease of use. Many people appreciate the helpful and professional staff, noting that their interactions were pleasant and productive. The customer service is frequently described as exceptional, with many individuals commending the quick response times and clear explanations. Reviewers also report positive results from the products, with many seeing noticeable improvements. However, some customers also noted issues with customer service, mentioning slow replies or difficulties reaching a human representative. A few people expressed dissatisfaction with communication, citing concerns about unaddressed issues and a lack of follow-up.

What people talk about most

Service

People report positive experiences with service. Many customers praise the prompt and efficient service, with... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Product

Customers had positive experiences with product. Many reviewers found the products effective, with some... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say a... See more

Company replied

Rated 5 out of 5 stars

Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new quest... See more

Company replied

Rated 5 out of 5 stars

I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider revi... See more

Company replied

Rated 5 out of 5 stars

I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real... See more

Company replied


Company details

  1. #9 of 16 best companies in Online Pharmacy
  2. #2 of 6 best companies in Hair Product Store
  3. #1 of 2 best companies in Mental Health Service
  4. #7 of 11 best companies in Online Prescription Medication Vendor
  5. #9 of 13 best companies in Pharmacy

About MyRocky

Written by the company

Online Healthcare, with no friction.

Instagram

MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.

Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.

At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.

Rocky’s Commitment to Your Health

Written by the company

Expert Care, Discreet Delivery – Healthcare on Your Terms
At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.

Contact info

Personalized Treatments, Fast & Discreet

Doctor-approved treatments with free consultation & discreet shipping.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great

Great, fadt shipping, got what i ordered

April 14, 2026
MyRocky logo

Reply from MyRocky

Hi Manny,

Glad to hear everything arrived quickly and exactly as expected! Thanks for your support.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Well, in short, now I'm not afraid of wind 😂

Guys, I've always had thin hair, but in the last three years it's really started to thin out. Especially on the crown. I constantly checked how my head looked in the wind or after rain, sometimes even wore caps indoors. My wife convinced me to try this service. I filled out the questionnaire, the doctor asked about my father and grandfather — both have bald spots, well, everything's clear. He prescribed pills and a foam. Everything arrived in a regular box in a couple of days. I used it for about three months, didn't believe it would help. Then I noticed that less hair was left on my comb. And in the mirror it seemed thicker. My friends don't say anything, but I can see it myself. Now I only wear a cap according to the weather. So, if anyone has the same problem — don't despair, there is a solution. And support is adequate by the way, they answer questions.

April 14, 2026
Unprompted review
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Reply from MyRocky

Hi Cole,

Thanks for sharing your experience — we’re really glad you gave it a try even after being skeptical. It’s great to hear you’re noticing less shedding and that your hair is starting to feel thicker again.

We also appreciate your kind words about the support team.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Skin is clear

After a month of using the acne cream, my face became smooth and without pimples.

April 12, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Andrew,

That’s awesome to hear — smooth, clear skin in just a month is such a win! Glad it’s working well for you.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Slow but steady weight loss with no side effects

I was nervous about trying weight loss medication because I'd heard stories about nausea and other stomach issues. The provider I spoke with was honest about possible side effects but said most people tolerate it well if they start on a low dose. That's what they did for me. I started with a half dose for the first two weeks. I felt a little tired the first few days but nothing major. After that they increased it to the full dose and I've been fine since. The appetite suppression is real. I used to think about food constantly and now I sometimes forget to eat lunch because I'm not hungry. I've lost about a pound a week which doesn't sound like much but it adds up. Down twelve pounds total and I don't feel like I'm suffering. The delivery always comes on time in a plain box. The automatic refills are convenient. It's been a good experience overall.

April 13, 2026
Unprompted review
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Reply from MyRocky

Hi Ivy,

Thanks for sharing your experience in detail — we’re really glad the provider took the time to guide you through it carefully and that starting low made things comfortable for you.

It’s great to hear the appetite changes have been manageable and that you’re seeing steady, sustainable progress.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Switched from hair to skin and both worked well

Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new questionnaire and a different provider reviewed it. The skin cream arrived in the same plain packaging as before. Been using it for a month and already see fading on the scars. Happy with both treatments.

April 13, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Gavin,

Great to hear you’re seeing results with both programs! Love that the switch was smooth for you and that you’re already noticing improvement with your skin. Really appreciate you sticking with us.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

I actually want to get out of bed now! ☀️

The mental health medication lifted that heavy fog I've been living in for years and I finally have motivation to do things again.

April 14, 2026
Unprompted review
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Reply from MyRocky

Hi Sachin,

That’s really great to hear — feeling that shift after carrying that “fog” for so long can mean so much. We’re glad things are starting to feel lighter for you and that you’re getting your motivation back.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 1 out of 5 stars

Terrible web site,confusing and very…

Terrible web site,confusing and very hard to cancel orders

April 13, 2026
MyRocky logo

Reply from MyRocky

Hi Jeremy,

Thanks for sharing your feedback. We’re sorry to hear you found the website confusing and had difficulty cancelling your order.

If you need any assistance with managing or cancelling an order, you can always reach out to us at contact@myrocky.ca, and our team will be happy to help guide you through it.

We appreciate your comments as they help us improve the experience.

Rated 5 out of 5 stars

Clinician is always great in responding…

Clinician is always great in responding to any questions or concerns I may have! Shipments arrive in a matter of a few days! Product is working and almost at my goal weight!

April 6, 2026
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Reply from MyRocky

Hi Myrna,

That’s amazing to hear — so glad our clinician has been helpful and that everything has been arriving quickly for you. Even better that you’re seeing progress toward your goal!

If you ever need anything, just reach out at contact@myrocky.ca.🚀

Rated 5 out of 5 stars

No video calls required which I appreciated

I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider reviews everything. They send you a message with their recommendations. You can ask follow up questions through chat. The whole thing took maybe two days from start to approval. No awkward face to face conversations.

April 13, 2026
Unprompted review
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Reply from MyRocky

Hi Evan,

Glad to hear the process felt comfortable for you! We know not everyone wants video calls, so it’s great that the messaging and form-based setup worked well. Happy it all moved quickly and felt straightforward.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Finally stopped emotional eating!

The medication helped me break the cycle of stress eating and now I actually eat when I'm hungry not when I'm bored or anxious.

April 11, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Mika,

That’s really great to hear — breaking that cycle can make such a big difference day to day. We’re glad the treatment has been helping you feel more in control and in tune with your body.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Finally something that works for female hair loss

Losing hair as a woman is completely different than for men. Nobody talks about it and there aren't many options marketed to us. I started noticing thinning around my part about a year after having my second kid. At first I thought it would grow back on its own but it never did. I tried biotin supplements, special shampoos, even rosemary oil. Nothing helped. A friend told me about this service so I decided to try. The online form asked about my medical history, pregnancies, and what I had already tried. A female provider reviewed my case which made me feel more comfortable. She prescribed an oral medication and a topical foam to use together. The delivery came in a plain box within three days. I've been using both for about four months now. My part is definitely filling in and I have new baby hairs around my hairline. It's not back to what it was before kids but it's so much better. I finally don't feel the need to wear my hair in a bun all the time to hide the thin spots.

April 11, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Jose,

Thank you so much for sharing your story — we’re really glad you felt comfortable throughout the process and that your provider could support you in a way that felt personal and understanding.

It’s great to hear you’re seeing new growth and feeling more confident again, even if it’s still a gradual journey.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

It got easier

The anxiety medication really helped, now I don't wake up at night in a sweat.

April 11, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Frank,

Really glad to hear things have improved for you — getting better sleep makes such a big difference. We’re happy the treatment has been helping you feel more at ease.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

No more expensive facials for me! 💸

The prescription cream does what hundreds of dollars of spa treatments never could, and my skin has never looked better.

April 13, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Marcello,

That’s amazing to hear — we’re so glad you’re seeing such great results! It’s always rewarding when something simple and consistent makes that much of a difference.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 4 out of 5 stars

The product is excellent - renewal was tricky.

The product is excellent - my only complaint is the difficulty I encountered trying to renew prescriptions (this is perhaps more an issue as a first time user rather than a long-term customer).

April 7, 2026
MyRocky logo

Reply from MyRocky

Hi there,

Thanks for the honest feedback — we really appreciate it.

Glad to hear you’re happy with the product overall, and we’re sorry you ran into some friction with the renewal process, especially as a first-time user. We’re always working to make that smoother.

If you ever need help, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Well, in short, now I can wear low-cut tops 😂

Guys, I've had acne on my back and shoulders my whole life, I couldn't wear open dresses or tops at all. I was always hiding under turtlenecks and t-shirts with sleeves. A friend said to try this service, I thought, well, some nonsense again. But I decided to take a risk, filled out the questionnaire, uploaded photos. The doctor prescribed some kind of spray, said just spray it after the shower. After about three weeks I noticed there were fewer pimples, and after a couple of months my back was almost clean. Now I finally bought a dress with an open back and feel beautiful. So, if anyone has the same problem — don't be shy, try it. And the support by the way is fine, they answer questions quickly.

April 12, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Samantha,

Thank you so much for sharing this — we’re genuinely happy to hear your skin has improved and that you’re feeling confident enough to wear what you want again. That kind of change means a lot. Glad the process and support have been smooth for you too.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Results are visible

After two months of using the weight medication, it helped me lose already ten kilograms.

April 10, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Khalil,

That’s amazing progress — congrats on your results! We’re really glad the treatment has been working well for you over the past couple of months.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Fast shipping and clear communication

Ordered my prescription on a Tuesday morning. Got a confirmation email within an hour. The doctor approved it later that same day. Shipping notification came Wednesday and the package was at my door by Friday. Three days total from start to finish. No complaints at all.

April 11, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Caroline,

That’s awesome to hear — a three-day turnaround from start to finish is exactly what we aim for! Glad everything from approval to delivery went so smoothly.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 4 out of 5 stars

my product arrives on time in good…

my product arrives on time in good condition and is easy to access.

April 6, 2026
MyRocky logo

Reply from MyRocky

Hi William,

Glad to hear everything arrives on time and in good condition, and that the process is easy for you — that’s exactly what we aim for.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Noticeable difference after a few months

I started noticing my hair thinning around my temples about two years ago. At first I ignored it, then I tried various shampoos and vitamins that did nothing. A friend recommended this service so I decided to give it a shot. The online form asked about my family history, when the thinning started, and what I had tried before. A doctor reviewed everything and prescribed a topical solution. The delivery came in a plain box with clear instructions. I've been using it every night for about four months now. The shedding has decreased significantly and I can see small new hairs growing along my hairline. It's not a dramatic transformation but it's real progress. The automatic refills mean I never miss a dose. I'll definitely keep using it.

April 9, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Cole,

Thanks for sharing your journey! We know how frustrating that trial-and-error phase can be, so it’s great to hear you’re seeing real progress now — even the small wins add up.

Glad the process, guidance, and refills are all working well for you.

If you ever need anything, just reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

No more running out of medication

The thing I like most is the automatic refill system. Before I used to forget to order until I had already run out and then I'd have to wait days for a new shipment. Now I get a reminder before each refill and I can skip or adjust if needed. The medication shows up right on time every month. The packaging is always the same plain box. Simple and reliable.

April 10, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Miles,

Love hearing this — simple and reliable is exactly what we aim for. Glad the refill system is making things easier and keeping everything on track for you.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

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