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MyRocky Reviews 1,526

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and ease of use. Many people appreciate the helpful and professional staff, noting that their interactions were pleasant and productive. The customer service is frequently described as exceptional, with many individuals commending the quick response times and clear explanations. Reviewers also report positive results from the products, with many seeing noticeable improvements. However, some customers also noted issues with customer service, mentioning slow replies or difficulties reaching a human representative. A few people expressed dissatisfaction with communication, citing concerns about unaddressed issues and a lack of follow-up.

What people talk about most

Service

People report positive experiences with service. Many customers praise the prompt and efficient service, with... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Product

Customers had positive experiences with product. Many reviewers found the products effective, with some... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say a... See more

Company replied

Rated 5 out of 5 stars

Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new quest... See more

Company replied

Rated 5 out of 5 stars

I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider revi... See more

Company replied

Rated 5 out of 5 stars

I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real... See more

Company replied


Company details

  1. #9 of 16 best companies in Online Pharmacy
  2. #2 of 6 best companies in Hair Product Store
  3. #1 of 2 best companies in Mental Health Service
  4. #7 of 11 best companies in Online Prescription Medication Vendor
  5. #9 of 13 best companies in Pharmacy

About MyRocky

Written by the company

Online Healthcare, with no friction.

Instagram

MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.

Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.

At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.

Rocky’s Commitment to Your Health

Written by the company

Expert Care, Discreet Delivery – Healthcare on Your Terms
At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.

Contact info

Personalized Treatments, Fast & Discreet

Doctor-approved treatments with free consultation & discreet shipping.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Second time — even better

Last time I wrote a review when I ordered for the first time and was a little nervous. Now I've ordered again and feel completely different. First, the system remembered all my details, I filled out the questionnaire in a couple of minutes. Second, this time I decided to try the skincare program, not just renew my prescription. The doctor responded quickly again and approved the new medication. Delivery arrived even faster than the first time — in just two days. And again everything in that same discreet box. I'm so glad I decided to try this service, now it's the only one I use.

March 7, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Jackie,

It’s great to hear from you again — and even better to know the second experience felt even smoother!🚀

We love that everything from the quick questionnaire to trying the skincare program and the fast delivery worked well for you. And of course, keeping things simple and discreet is always part of the plan.

Thanks for sticking with us — it really means a lot. If you ever need anything, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

Helped

Ordered medication for mental health, arrived quickly and without issues.

March 7, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Giovanni,

Thank you for sharing your experience!🚀

We’re glad to hear everything arrived quickly and without any issues. Making the process smooth and reliable is something we work hard to deliver.

If you ever need support or have questions, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

Very satisfied

Very satisfied

March 3, 2026
MyRocky logo

Reply from MyRocky

Hi Stephane,

Really glad you’re satisfied with your experience!

If you ever need anything, feel free to reach out at contact@myrocky.ca 🚀

Rated 5 out of 5 stars

Smooth process from start to finish

My order arrived a day early which was a pleasant surprise. The whole consultation was handled online and approved really quickly. Just a super easy way to stay on top of my treatment without any hassle.

March 6, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Renata,

A day early is always a nice surprise!🚀

Glad the whole experience — from the online consultation to delivery — felt quick and hassle-free. That’s exactly what we’re aiming for.

If you ever need anything or have questions, you can reach us anytime at contact@myrocky.ca.

Rated 5 out of 5 stars

So glad I finally tried this! 🙌

The online assessment was simple, and my prescription for weight loss was approved by a licensed provider in under 24 hours.

March 7, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Andrei,

Appreciate you sharing that! 🚀

Great to hear the online assessment felt simple and that everything moved quickly with the licensed provider review. Making the process smooth and straightforward is exactly what we aim for.

If you ever have questions or need support, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

Happy again! 💕

Ordering products for the second time, and again the result is pleasing!

March 8, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Isla,

Love hearing that — welcome back for round two!🚀

We’re really glad your second order was just as great as the first. That’s exactly the experience we hope to deliver every time.

If you ever need anything, feel free to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Fast and polite

March 6, 2026
Unprompted review
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Reply from MyRocky

Hi Nikolas,

Short and sweet — we love it!🚀

Fast and polite is exactly the standard our team aims for every day.

If you ever need anything, don’t hesitate to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Very happy with myRocky

Very happy with myRocky and the support was super helpful.

March 4, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Steph,

That’s great to hear — we’re really glad you’re happy with MyRocky! 🚀

Our support team will be happy to know they were helpful along the way.

If you ever need anything in the future, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars
MyRocky logo

Reply from MyRocky

Hi James,

Quick and simple — just how it should be!🚀

Really happy to hear the delivery was fast and the process felt easy.

If you ever need anything, our team is always here at contact@myrocky.ca.

Rated 5 out of 5 stars

Great company!

Great company, very caring and responsive!

February 26, 2026
MyRocky logo

Reply from MyRocky

Hi Jason,

We really appreciate you saying that!🚀

Our team works hard to be responsive and supportive, so it means a lot to hear that came through in your experience.

If you ever need a hand with anything, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars
MyRocky logo

Reply from MyRocky

Hi Angela,

Love hearing that! 🚀

We built the program to be as simple and straightforward as possible, so it’s great to know that stood out to you.

If you ever need anything along the way, just reach out to contact@myrocky.ca.

Rated 5 out of 5 stars

I love them they help me to keep going

I love them they help me to keep going

February 26, 2026
MyRocky logo

Reply from MyRocky

Hi Noah,

That’s awesome to hear — thank you for sharing!🚀

Knowing we’re helping you stay on track really means a lot to our team. We’re cheering you on every step of the way.

If you ever need support or have questions, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

Very good Service et very quick and…

Very good Service et very quick and professional !

March 2, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Louis,

Thanks so much for the kind words!🚀

We’re really glad to hear you had a quick and professional experience with our service. That’s exactly what we aim for.

If you ever need anything, feel free to reach out at contact@myrocky.ca.

Rated 4 out of 5 stars

It would have been a 5 but the message…

It would have been a 5 but the message part of the site is a little u reliable.
Otherwise very simple

March 2, 2026
MyRocky logo

Reply from MyRocky

Hi Elizabeth,

Thanks so much for the 4 stars! ⭐🚀

We really appreciate the feedback and we’re glad you found the site simple to use. Sorry to hear the messaging part felt a little unreliable — that’s something we’re always working to improve.

If you’re open to it, feel free to reach out to contact@myrocky.ca so we can take a closer look and help out.

Thanks again for sharing your experience!

Rated 5 out of 5 stars

Decided to try the weight loss program and have no regrets

I've been trying to lose excess weight for several years, but nothing helped. It was awkward to go to the doctor, and there's so much contradictory information online. I decided to try this service after a friend recommended it. I filled out a detailed questionnaire about my health and lifestyle, and a couple of days later a licensed specialist contacted me. We discussed my goals and potential risks, and he suggested an individual treatment plan. The medication arrived in three days in discreet packaging. It's been two weeks now, and I feel my appetite has decreased significantly and I have more energy. I'm so glad I finally found something that works.

February 28, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Dennis,

Thank you so much for sharing your journey!🚀

We’re really glad you decided to give Rocky a try and that the process felt supportive and personalized. It’s great to hear the consultation helped you feel confident about your plan and that everything from the questionnaire to delivery was smooth.

If you ever have questions along the way, feel free to reach out at contact@myrocky.ca. We’re always here to help!

Rated 5 out of 5 stars

Still loving it! 🔥

Ordered my second refill and it arrived even faster than the first time!

February 28, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Mike,

Thanks for coming back for a refill!🚀

We’re really glad to hear your second order arrived even faster. Smooth and reliable delivery is exactly what we aim for.

If you ever need anything, feel free to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Super easy

Super easy, completely discreet, and having licensed Canadian providers actually listen to me instead of rushing through a 5-minute appointment was a game-changer

February 26, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Daiden,

Thanks so much for the thoughtful review!🚀

We’re really glad to hear the process felt easy and discreet, and that you felt heard by our licensed Canadian providers. That’s exactly the kind of experience we aim to create.

If you ever need anything, feel free to reach out at contact@myrocky.ca. We’re always here to help!

Rated 5 out of 5 stars

arrived very quick

arrived very quick

February 24, 2026
MyRocky logo

Reply from MyRocky

Hi there,

Thanks for the great review!🚀

We’re really glad to hear your order arrived so quickly — that’s exactly what we aim for.

If you ever need anything, feel free to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Really cool

Tried the skincare program and it’s honestly great

February 25, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Dex,

Thanks so much for trying the skincare program!🚀

We’re really glad to hear you’re enjoying it — that’s exactly what we love to hear.

If you ever have questions or need anything, feel free to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Ordered Again

Came back for a second order and everything went through smoothly, just like the first time

February 25, 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Moisés,

Thanks for coming back for another order!🚀

We’re really glad to hear everything went smoothly again. Making the process simple and reliable every time is exactly what we aim for.

If you ever need anything, feel free to reach out at contact@myrocky.ca. We’re always here to help!

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