I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new quest... See more
Company replied
I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider revi... See more
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I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real... See more
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Company details
- #9 of 16 best companies in Online Pharmacy
- #2 of 6 best companies in Hair Product Store
- #1 of 2 best companies in Mental Health Service
- #7 of 11 best companies in Online Prescription Medication Vendor
- #9 of 13 best companies in Pharmacy
About MyRocky
Written by the company
Online Healthcare, with no friction.
MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.
Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.
At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.
Rocky’s Commitment to Your Health
Written by the company
- Expert Care, Discreet Delivery – Healthcare on Your Terms
- At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.
Contact info
Unit 15 - 5270 Solar Drive, L4W 5M8, Mississauga, Canada
- 416-900-1444
- contact@myrocky.ca
- myrocky.ca
Personalized Treatments, Fast & Discreet
4.4
Excellent
2K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
Good experience. Always informed of what's happening and when. Highly recommend
February 24, 2026
Unprompted review
Reply from MyRocky
Hi Kevin,
Thanks so much for the great review!🚀
We’re really happy to hear you had a good experience and felt well informed along the way — that’s exactly what we aim for.
We truly appreciate the recommendation! If you ever need anything, feel free to reach us at contact@myrocky.ca
I had difficulty retrieving a discount…
I had difficulty retrieving a discount code before my order was billed. Later i found it and working with Eunice and Jaymee they applied it to my order and refunded the difference. Thank you.
February 19, 2026
Unprompted review
Reply from MyRocky
Hi Mike,
We’re glad Eunice and Jaymee could help get your discount applied and the refund sorted — nothing beats a smooth fix!
If you ever need anything else, just reach out at contact@myrocky.ca. 🚀
Great experience
Great experience. Fast and easy to deal with. Very professional and discrete
February 23, 2026
Unprompted review
Reply from MyRocky
Hi Michael,
Thanks for sharing this! We’re thrilled you had a fast, easy, and professional experience. Keeping things smooth and discreet is exactly what we aim for.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Easy Skincare Order
I ordered a prescription for a skin treatment and it was approved quickly by a licensed provider. The delivery arrived on time, neatly packaged, and ready to use right away.
February 22, 2026
Unprompted review
Reply from MyRocky
Hi Kate,
Thanks for sharing this! We’re glad your skin treatment prescription was approved quickly and arrived on time, neatly packaged, and ready to go.
If you ever need anything, just reach out at contact@myrocky.ca.
service was quik and professionnel
service was quik and professionnel
tanks
February 22, 2026
Unprompted review
Reply from MyRocky
Hi Robin,
Thanks for the kind words! We’re glad you found our service quick and professional.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Great!
I’ve ordered from them before and decided to come back because the first experience was so easy. The prescription was approved quickly, delivery was on time, and everything arrived exactly as expected.
February 21, 2026
Unprompted review
Reply from MyRocky
Hi Patrick,
Thanks for coming back! We’re thrilled to hear your second experience was just as smooth, with quick prescription approval and on-time delivery.
If you ever need anything, just reach out at contact@myrocky.ca.🚀
Trying Something New
I used to order the weight loss program before, and now I tried the hair treatment, the process was just as smooth and everything arrived on time.
February 19, 2026
Unprompted review
Reply from MyRocky
Hi Florin,
Thanks for coming back! We’re thrilled the hair treatment went just as smoothly as your previous weight loss program, with everything arriving on time.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Great service
Great service. Their customer support is quick to respond to emails. Thanks to Ryan T for helping me out.
February 18, 2026
Unprompted review
Reply from MyRocky
Hi Decoby,
Thanks for the kind words! We’re so glad Ryan could help and that our support team was quick to respond.
If you ever need anything else, just reach out at contact@myrocky.ca. 🚀
Fast good service … chat with real…
Fast good service … chat with real people is easy !
February 18, 2026
Unprompted review
Reply from MyRocky
Hi Eric,
Thanks so much! We’re thrilled you found our service fast and easy, and that chatting with real people made a difference.
If you ever need anything, just reach out at contact@myrocky.ca. 🚀
Skin Treatment Update
Came back to reorder my skin treatment and it was just as easy the second time. The prescription was processed quickly and everything arrived right on schedule.
February 17, 2026
Unprompted review
Reply from MyRocky
Hi Francis,
Thanks for coming back! We’re so glad the process was just as smooth the second time, with quick prescription approval and on-time delivery.
If you ever need anything, reach out at contact@myrocky.ca. 🚀
Great customer service and fast…
Great customer service and fast shipping.
February 18, 2026
Unprompted review
Reply from MyRocky
Hi George,
Thanks so much! We’re thrilled you enjoyed our service and speedy shipping.
If you ever need anything, just drop us a line at contact@myrocky.ca.🚀
Customer service is spot on
Customer service is spot on. Thank you Ryan T.
JP
February 17, 2026
Unprompted review
Reply from MyRocky
Hi JP,
Thanks for the shoutout! We’re thrilled to hear Ryan was able to help — our team loves making things easy for you.
If you ever need anything, just reach out at contact@myrocky.ca.🚀
Reply from MyRocky
Hi Pierre-Luc,
Thank you for your feedback!
We're thrilled to hear you found our service fast and efficient — that’s exactly what we aim for!
If you ever have questions, don’t hesitate to drop us a line at contact@myrocky.ca. We’re always here for you! 🚀
All Good
I’m completely smoke-free and it feels natural now. The program made quitting manageable, and I haven’t had any setbacks. Everything is working really well.
February 14, 2026
Unprompted review
Reply from MyRocky
Hi Anders,
This is amazing to hear — congratulations on being completely smoke-free! That’s such a huge accomplishment. 🙌
We’re really glad the program made the process feel manageable and that everything’s been working well for you. Hearing that it feels natural now — and that you haven’t had any setbacks — truly means a lot.
If you ever need support along the way, we’re always here at contact@myrocky.ca. Keep going — you’re doing great.
First Time Trying Rocky
Just tried my first order and I’m impressed! The products arrived quickly, everything was well-packaged. Excited to see the results!
February 12, 2026
Unprompted review
Reply from MyRocky
Hi Sophie,
We love a strong first impression — thank you for sharing! 🚀
So glad your first order arrived quickly and was packaged with care. That smooth start is exactly what we aim for. We’re excited for you too — can’t wait for you to see the results!
If you ever have questions along the way, we’re always here at contact@myrocky.ca.
Works Every Time
I keep using Rocky, everything always goes smoothly
February 8, 2026
Unprompted review
Reply from MyRocky
Hi Maxime,
That’s exactly what we love to hear — thank you for sticking with Rocky! 🚀
We’re really glad everything continues to go smoothly for you. Consistent, stress-free care is the goal every single time.
If you ever need anything at all, we’re always here at contact@myrocky.ca.
Reply from MyRocky
Hi Scott,
Short and sweet — we love it. 🚀
We’re so glad you found our team friendly and helpful. That’s exactly the kind of experience we strive to deliver every time.
If you ever need anything at all, we’re always here at contact@myrocky.ca.
Reply from MyRocky
Hi Jameson,
That’s amazing to hear — thank you! 🚀
We’re really glad you’re seeing results and feeling impressed with how well the products work. That’s exactly what we want for every customer.
If you ever have questions or need support, we’re always here at contact@myrocky.ca.
I contacted Rocky’s customer service on…
I contacted Rocky’s customer service on Saturday to cancel my order and explained that I no longer needed the medication. They replied saying it couldn’t be canceled or refunded because it was already “processed.”
Now it’s Wednesday, and I just received an email saying the order is only now on its way. That makes no sense. There was plenty of time on Monday and Tuesday to adjust or stop the shipment.
This feels misleading and frustrating. On top of that, I still haven’t even received the order.
Very disappointing experience. I won’t be using this service again.
February 7, 2026
Unprompted review
Reply from MyRocky
Hi Ariel,
We’re sorry to hear about your experience and understand how the shipping timeline could have felt confusing and frustrating.
After reviewing your file, we confirmed that by the time you contacted us, the renewal was already undergoing processing. Although the courier update was sent a few days later, the order was under processing and could not be cancelled as per our Terms.
That said, we appreciate you taking the time to speak with our manager to reach a resolution. We wish you all the best moving forward.
The service is fantastic
The service is fantastic, great communication!
Shipping is also very fast
February 6, 2026
Unprompted review
Reply from MyRocky
Hi Robert,
We love hearing this — thank you! 🚀
Fantastic service, clear communication, and fast shipping is exactly the combo we aim for every time. It’s great to know we delivered on all fronts.
If you ever need anything at all, we’re always here at contact@myrocky.ca.
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