Perfect for my special keepsakes. Greatly packaged so no breakages. Easy to assemble. Strong. Very happy with this product.
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Review summary
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Reviews shaping this summary
Had a small problem with the wronging size glass being shipped. In one phone call and no hassle a correct replacement was sent out next day delivery no quible by the seller - very possibly at a loss... See more
Company replied
I am extremely impressed with the customer service and quality of the product that i ordered. My original order had been damaged in transit by the courier but My Shop Fittings answered my call promp... See more
Company replied
The Carrier's Driver delivered quickly & professionally. He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting. He helped me into my hallway w... See more
Company replied
Company details
Written by the company
At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!
Contact info
My Shopfittings Ltd, Bansal House, Bracken Industrial Estate, 185 Forest Road, Hainault Ilford, IG6 3HX, Essex, United Kingdom
- +44 20 7998 6160
- info@myshopfittings.co.uk
- myshopfittings.co.uk
3.9
Great
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
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Delivery of my basket stand was very…
Delivery of my basket stand was very quick, great price and good service.
September 23, 2025
Unprompted review
Reply from My Shopfittings
Hi Colin,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Delivered to the wrong address and very…
Delivered to the wrong address and very reluctant to reply to emails to try and rectify. Very poor Service.
September 18, 2025
Unprompted review
Reply from My Shopfittings
Hi Steve,
We’re sorry for the inconvenience caused. After reviewing the issue, we found the delivery address provided was incorrect or incomplete, which led the courier to deliver to a nearby address. We have raised this matter with the courier to prevent similar issues in future. We also apologise for the delay in responding, as we were awaiting their investigation results.
Thank you for your patience and understanding
Best Regards,
MSF Customer Services
Great service we will be back for more…
Great service we will be back for more items.
September 3, 2025
Reply from My Shopfittings
Hi Aaron,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Fantastic customer service & quality of product
I am extremely impressed with the customer service and quality of the product that i ordered.
My original order had been damaged in transit by the courier but My Shop Fittings answered my call promptly and were very understanding. They arranged for a replacement to be dispatched (late Friday afternoon) and maintained further communications with me. My order arrived in perfect condition today (Monday). I will be re-ordering from MSF again in the future. Thank you team.
September 8, 2025
Unprompted review
Reply from My Shopfittings
Hi Jane,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Packaging broken but contents ok
September 2, 2025
Reply from My Shopfittings
Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great service and products
Great service and products. Really useful frames and simple to hang on the wall. Delivered quickly and packaged really well.
August 29, 2025
Reply from My Shopfittings
Hi Andy,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Very slow delivery
Very slow delivery, paid for next day but took 4 days.
Promised refund but not received.
Item OK.
August 28, 2025
Reply from My Shopfittings
Hi Susan,
Thank you for your feedback. We’re sorry your order did not arrive on time. This is not the level of service we aim to provide. We had requested a refund for your delivery charge and will follow up with our accounts team to ensure it is processed promptly. We appreciate your patience and are glad the item met your expectations.
Best Regards,
MSF Customer Services
Reply from My Shopfittings
Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Thank you always there to provide fast…
Thank you always there to provide fast service for me
July 28, 2025
Reply from My Shopfittings
Hi Mahdi,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
The Carrier's Driver delivered quickly…
The Carrier's Driver delivered quickly & professionally.
He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting.
He helped me into my hallway with what was a quite heavy parcel. Really Nice Guy!
The 27" Round clothes display/hanging rail which I had ordered is well made & very robust. Would have been even better if the customer could order this rail with the option of being supplied with 4 strong wheels one each of the bottom support feet, one fitted with a brake to aid its mobility and stability when loaded with clothing.
July 28, 2025
Reply from My Shopfittings
Hi PUDA,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great Customer Service & Incredibly helpful
Had a small problem with the wronging size glass being shipped. In one phone call and no hassle a correct replacement was sent out next day delivery no quible by the seller - very possibly at a loss as it was a small order.
Great Service.
July 31, 2025
Reply from My Shopfittings
Hi Shaw,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Think before you buy.
Purchase through Amazon, package left in rubbish bin and thinly wrapped in pallet wrap which My Shopfittings did not see as a problem. Return and refund was made as difficult as possible and is still ongoing. Zero customer care.
July 20, 2025
Unprompted review
quick delivery and quality product
July 2, 2025
Reply from My Shopfittings
Hi Antonio,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Reply from My Shopfittings
Hi Michelle,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Glass shelves
I measured twice then ordered these fine toughned glass shelves. Arrived well packed and quickly. Quality items well priced. Also I thought the postage cost was good value.
May 27, 2025
Reply from My Shopfittings
Hi Maddie,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Always reliable
May 2, 2025
Reply from My Shopfittings
Hi Simon,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great Products Great Prices Great Service
Customer service excellent and my order arrived next day
May 14, 2025
Reply from My Shopfittings
Hi Daniel,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Reply from My Shopfittings
Hi John,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Ordering was an easy task
Ordering was an easy task. Order arrived in good condition with everything I ordered on one delivery.
Very pleased with the service.
May 6, 2025
Reply from My Shopfittings
Hi Pebbles,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Quick delivery and good materials
March 31, 2025
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