Fast delivery and good price, packaging could be improved though, the end caps for the brackets were not in a separate packet and scattered in the bottom of the box
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Packaging broken but contents ok
Company replied
Easy to order and pay. Despatched and delivered very quickly. Good quality labels. Will buy from again.
Glass items ordered were delivered promptly and packed very well, labelled fragile. Communication excellent
Company details
Written by the company
At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!
Contact info
My Shopfittings Ltd, Bansal House, Bracken Industrial Estate, 185 Forest Road, Hainault Ilford, IG6 3HX, Essex, United Kingdom
- +44 20 7998 6160
- info@myshopfittings.co.uk
- myshopfittings.co.uk
3.9
Great
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product- shame about the details that were missing and the fee.
Great product, except 2 of the end bits for the rail were missing.
Am also not pleased with a flat £10,shipping fee.
March 19, 2025
Reply from My Shopfittings
Hi,
We are sorry for the inconvenience. Please confirm us via email so we dispatch your missing endcaps with apology.
Thanks
I asked clear questions about the type of material
I asked clear questions about the type of material these are made from, one response said these were aluminium. I asked again if these were aluminium or cast alloy, and a dimensional question about the fitting, never had a reply. I ordered because they were cheap, and you do generally get what you pay for, where in fact they appear a cheap cast alloy (not the same as aluminium).
Disappointing, but not the end of the world for me
March 7, 2025
Reply from My Shopfittings
Hi,
We are so sorry for inconvenience. All our Tubing Accessories are available is Alloy Steel because they are used to hang the bulky clothes so as the Aluminium doesn't stands a heavy load so we don't do these in Aluminium. If you don't like the Product then we are open to return.
Thanks
Expensive shipping cost but poor…
Expensive shipping cost but poor shipping service. No email when shipped. Days to process the order. Use Evri a cheap shipper. Still not got goods.
February 28, 2025
Reply from My Shopfittings
Hi,
We are so sorry for inconvenience. Once the order is shipped the tracking is emailed automatically but we forwarded your concern to our team and hopefully in the future, it won't happen again.
Thankyou
Very competitive pricing and great customer service.
Very competitive pricing, fast delivery and great customer service, very accessible. Sent me wrong fittings but no quibble sent me correct fittings straight away no extra charge and free return label for wrong fittings. Would definitely use again.
February 10, 2025
I was looking for items for a job…
I was looking for items for a job starting the following day. They couldn’t have been more helpful. Thank you to the team at My Shopfittings.
February 20, 2025
Unprompted review
Excellent Customer Service
I have received a quick efficient service from the team. I highly recommend this business.
February 20, 2025
Unprompted review
good price and delivery within a few…
good price and delivery within a few days of ordering
February 11, 2025
Excellent and quick customer service
I bought the wrong product and the customer service was excellent. Within 5 minutes of calling them, they had arranged a free return and refund
February 13, 2025
Unprompted review
Ordered slatwall panels and hooks
Ordered slatwall panels and hooks, unfortunately the manufacturer of the panels sent the wrong panels, emailed late on Friday and got a reply Monday morning, all sorted quickly and efficiently and new panels delivered.
Would definitely use again, top service, makes a nice change when a supplier just puts the customer first.
February 7, 2025
Unprompted review
Great company to deal with items…
Great company to deal with items arrived next day as promised fantastic service
February 5, 2025
Unprompted review
Slow delivery for price paid
With delivery being £12 for a light weight package. I made the foolish assumption that it must be on a speedy delivery service.
However, I was wrong. It was sent via Evri (no problem) but to send it on their economy service which would have cost £2-3 I was a bit disappointed with.
February 1, 2025
Fantastic service
Fast delivery, great product and price, will use again when needed
January 31, 2025
Reply from My Shopfittings
Dear Sandra,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Reply from My Shopfittings
Dear Jonas,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Good quality A0 poster frame
Good quality A0 poster frame - at a reasonable price.
January 11, 2025
Unprompted review
Reply from My Shopfittings
Dear Marc,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Very helpful people
January 24, 2025
Unprompted review
Reply from My Shopfittings
Dear Alastair,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Top service, rapid delivery
Top service, rapid delivery.
My 2nd order with my shopfitting, ordered late on Friday and dispatched same day, I have spoken with them on both occasions and they are a friendly bunch who want to deliver excellence (and they have on both occassions).
We will be back in the future. Thanks
January 10, 2025
Unprompted review
Reply from My Shopfittings
Dear Am Blowing Smoke,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Great customer service and fast delivery…
I had issues purchasing online however I was called the next day by Wahab and he solved my problem and my order was dispatched by next day delivery. Their customer service is great and I highly recommend them. Their prices are very competitive and for the supplies I need they have a wide selection which is great! Thanks again for the great service.
January 10, 2025
Unprompted review
Reply from My Shopfittings
Dear Jason,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Awesome customer service
Awesome customer service, very helpful.
Thank you
January 8, 2025
Unprompted review
Reply from My Shopfittings
Dear Roger,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.