Mysie By Tahira Reviews 

111
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers had a great experience with this company. Shoppers consistently praise the stunning product quality, gorgeous designs, and flawless fits that truly exceed expectations for special life events. Consumers also warmly appreciate the incredibly helpful staff and prompt communication maintained throughout the entire custom ordering journey. Though some customers noted frustratingly long waiting times, severe delivery delays, and poor communication when waiting for their items. A small group of reviewers additionally mentioned encountering unexpected issues regarding incorrect sizing, damaged fabric, and poor stitching on certain outfits. People buying from abroad should therefore plan well in advance to avoid any stress leading up to their important occasions.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the stunning embroidery, beautiful... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers report fast delivery, great... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the stunning fabrics,... See more

Delivery service

Customers had ambiguous experiences with delivery service, as reviewers reported starkly contrasting... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and responsive throughout the ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omg!! My dress came so beautiful. This was my first time purchasing a dress from Mysie By Tahira, I was so nervous on how it would come out but it was PERFECTION. Amazing customer service & on time de... See more

Rated 5 out of 5 stars

I went against my better judgement and went with these guys to design my wife’s dress And the dress in my wife’s eyes came out perfect They did everything as they said all the measurements... See more

Rated 5 out of 5 stars

i had a great experience with irum from mysie service was great clothes were delivered before date that was given and clothes arrived in amazing quality

Rated 5 out of 5 stars

I order my walima dress from mysie ny there online team the dress was sooo pretty and there online team was soo soooo much helpful and active every sec for there online customers ❤️


Company details

  1. Clothing Store
  2. Fashion Designer
  3. Women's Clothing Store

Written by the company

Welcome to Mysie by Tahira, a distinguished Pakistani designer brand specializing in exquisite women’s wear. From bridal and formal to festive, luxe, and pret collections, our designs embody timeless elegance and modern sophistication. We take pride in offering the finest fabrics, meticulous craftsmanship, and unique detailing that set us apart in the fashion industry. With a commitment to excellence, we ensure every client enjoys a seamless experience, from personalized consultations to reliable worldwide shipping. Headquartered in Lahore with branches in Lahore and Multan, Mysie by Tahira serves a global clientele. Our dedication to quality and unparalleled customer service makes us a trusted name in bespoke fashion, creating outfits that celebrate individuality and elegance.


Contact info

4.0

Great

TrustScore 4 out of 5

111 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(111)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SubjectTo fool customers

Subject: Extremely Disappointed – False Advertising and Poor Quality

To the team at MysieByTahira,

I am beyond disappointed with my recent order. What you advertised on Instagram is NOT what I received — the product looks completely different, and the material is absolute trash. You have misled your customers with false pictures and fake promises. This is not just poor service — it’s dishonest.

Stop scamming people with these filters and fancy edits when the real product is nothing like what’s shown. I expected quality, but what I got feels like a cheap knockoff. You’ve lost a customer, and I will be sharing this experience so others don’t fall for the same lie.

Fix your brand, or shut it down.

Farha

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

As the other people have mentioned this company are scammers. I purchased a 'ready to ship' item. I received a video out the outfit before it was shipped, but did not see the scarf in that video. They advised it was "included".

The outfit was advertised with a heavy embroidered scarf and was delivered with a basic scarf which doesnt even match. Initially when i made contact they said they don't ship items with the scarves advertised. I asked this was not stated anywhere and i need the scarf for my brothers wedding. They said they will come back to me and since then they've stopped responding to me but reading all my messaging on whatsapp.

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad customer service/false advertisement

Unfortunately, I had a really disappointing experience with Mysie by Tahira. After placing my order, I was contacted on WhatsApp to say my suit had been dispatched — and only then was I informed that the dupatta wouldn’t be the same as the one shown on the website.

What made it worse is that they didn’t clearly communicate this upfront. They initially sent me a photo of just the suit without the dupatta. I had to specifically ask for a video of the full outfit, and only then did I see that the dupatta looked completely different from what was shown on the model. It felt quite cheeky — almost like they were intentionally avoiding showing it because they knew it didn’t match what was advertised.

When I raised this and asked if they could replace the dupatta with the one shown online, I was told they couldn’t. I was also told that I should have specified that I wanted the suit to look exactly like the one in the photo — which felt really unfair, especially since the website gave no indication that the suit would look any different in person.

To make things worse, I contacted them multiple times afterwards to follow up, but my messages were completely ignored.

And when the suit actually arrived, it had defects. The stitching on the neckline was rough and poorly done — it scratched my skin when I tried it on. Considering how much I paid for this outfit, I expected much better quality and care.

Overall, this was a very disappointing experience from a brand that markets itself as premium. I really hope they take this feedback seriously and make urgent improvements to their transparency, quality control, and customer service going forward.

May 30, 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service. My order arrived on time and I was provided regular updates about my order.

The outfit was beautiful and the size was accurate.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

First time ordering from them

First time ordering from them, seemed really good to begin with and facetimed to show the outfits they had available etc. I ordered 4 items, After payment took a long while to get my order, they said one of the outfits were not available which they should have really
mentioned before taking payment.. anyway when I requested a refund they somehow managed to get the outfit, took their time sending me the suits which I was okay with, however, the dupattas were nothing like the photos, totally different design and material which ruined the look of the suits and the suits did not look exactly like the photos on their website, disappointing.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience, ordered four dresses from them in various sizes and they look entirely different from the website in terms of beadwork size (fat designs in reality not small delicate) and the colour was supposed to be baby pink and is this dark purple. Contacted their sales assistant via whatsapp and they stopped responding to messages, and initially told me they photoshop the dresses online so they’ll look different in reality. I didn’t expect a catfish wildly different dress even if colour was mildly different. I’ve been chasing them for weeks now and not having any response. They make you use remitly so you can’t get a refund from your bank too. Absolute scammers and horrible quality fabric and dress designs.

April 1, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered my Walima outfit from them

I ordered my Walima outfit from them. The dress arrived on time and was it was just stunning! Special shout out to Kanwal and Sara for alwayss responding on time to address my concerns.

April 4, 2025
Unprompted review
Mysie By Tahira logo

Reply from Mysie By Tahira

thank you for your feedback

Rated 3 out of 5 stars

I have ordered recently for my Eid…

I have ordered recently for my Eid Joraa. It is a pretty dress but the finishing of the dress isnt finee and neat. The management is good tho. My overall experience is good.

March 21, 2025
Unprompted review
Mysie By Tahira logo

Reply from Mysie By Tahira

Thank you for the remarks. we are working on brand improvement. next time, you will get more better experience with Mysie by tahira

Rated 5 out of 5 stars

Clothes came on time

I ordered my clothes from them a risk taking two weeks before Eid, and usually clothes from abroad take 4-6 weeks to deliver, but my Eid clothes managed to come 9 days after I ordered to the UK, after they claimed that they would get these deliveries out before Eid. Initially I wasn’t sure about their claims to deliver on time, but they have proven themselves right, and I look forward to wearing it on Eid and making more purchases from them in future.

March 17, 2025
Unprompted review
Mysie By Tahira logo

Reply from Mysie By Tahira

Thank you for your feedback

Rated 1 out of 5 stars

Total scam!!!!

PSA! Do not order from Mysie by Tahira Mysie Tahira unless you want to end up stressed out, in tears, and completely heartbroken.

My sister ordered her nikkah dress and while taking the order they were so helpful and supportive but what they showed via a video call and what we recieved was completely different. They took the entire payment from us and sent a sample dress instead which wasn't even the correct size.

The duppata was incomplete, torn and covered in stains.
The best part? We recieved the dress so last minute that nothing could be done except for minor alterations and the replacement duappata that they promised to send was dispatched from their end hours before the nikkah as if on purpose. How can a nikkah bride attend her own nikkah without a duppata? Maybe mysie wanted to start a new trend on our behalf.

Their customer service is absolutely pathetic and the owner immediately blocked me as soon as I tried to contact her.
The entire ordeal was extremely taxing for our entire family.

Please save yourself the trouble and do not waste your hard-earned money on this shit show of a business.

January 4, 2025
Unprompted review
Mysie By Tahira logo

Reply from Mysie By Tahira

We are extremely sorry. we are working on it. Next time you will get a better experience with Mysie By Tahira

Rated 1 out of 5 stars

What a worst experience at Mysie

What a worst experience at Mysie. Not even worth one star. On the top of all, unprofessional and abusive staff

February 5, 2025
Unprompted review
Mysie By Tahira logo

Reply from Mysie By Tahira

We are extremely sorry. we are working on it. Next time you will get a better experience with Mysie By Tahira

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