MySkinGym Reviews 37

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Have a few Skin Gym anti-aging devices. It’s all good until you need customer support. And then it’s crickets. No response at all. So I don’t recommend and suggest you buy devices from the many many o... See more

Rated 5 out of 5 stars

I've had 5 laser hair removal sessions, due to me switching times around I've used both Alice and Sonia. I've had a great experience each time and the treatment is working so I'm excited to see the fi... See more

Rated 1 out of 5 stars

I paid for a series of laser hair removal sessions and have now been informed they are closing down, in liquidation and are not able to provide refunds, i am severely out of pocket. A quick search... See more

Company replied

Rated 5 out of 5 stars

Today i visited the Wrens hotel & had a wonderful Hydrafacial with my skin gym. My skin complaints lay with feeling dull & lifeless & starting to see signs of fines lines. My skin was left super soft... See more

Company replied

Company details

  1. Medical Spa
  2. Laser Hair Removal Service

Written by the company

We are the innovative Skin Fitness Club for everyone. With world's best medical grade technology and expert skin fitness trainers, MySkinGym offers tailored skin treatments and laser hair removal to make you achieve your skin goals at truly affordable prices! UPTO 50% Discounts on Laser Hair Removal and Advanced Skin Treatments. We also offer Gym Like memberships for Laser Hair Removal and Facials --- Call to book now as Limited Memberships Available! World's Best Aesthetic Equipment, Expert Skin Trainers and Unbeatable Prices!! Because Beauty is for EVERYONE!


Contact info

3.1

Average

TrustScore 3 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sonia was very helpful and…

Sonia was very helpful and understanding. She really stood out and ensured all my needs were met, highly recommended booking in an appointment with her! X

July 10, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thank you for your kind review. Happy to know our therapist made quite the impression on you. Hope to see you for future sessions.

Rated 5 out of 5 stars

Alice did a fire and ice facial on me…

Alice did a fire and ice facial on me and was a lovely treatment. It's the first one I have ever had and she put my mind at ease throughout and explained every step and the benefits which was nice. The overall experience is great and she was very knowledgeable and gave great advice for aftercare. Would highly recommend.

June 24, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your kind review. At MySkinGym, your satisfaction is our priority so we are glad you enjoyed your experience. See you soon.

Rated 5 out of 5 stars

Really lovely experience at MySkinGym

Really lovely experience at MySkinGym. Erin at customer service organised my consultation at their clinic in Windsor. The consultation was thorough and with great honest advice in terms of the treatments relative for my needs. I had a Fire & Ice facial and left glowing! Loved it so much I bought a course of 6. I am also having laser hair removal and was concerned that my leg hair was too fair (with fair skin). I have completed my second session (of 6) and hope to see good results soon. Finally, I also booked a course of SkinPen treatments to help stimulate collagen production. 2nd session and I can see an improvement already.
Apart from the treatment, the staff are wonderful and their customer care is excellent!
Lin, Windsor

June 22, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your thoughtful review. At MySkinGym, we aim to make you feel welcomed and do our best to ensure you are comfortable at every step. We are glad to be of such service to you. Look forward to seeing you again very soon.

Rated 5 out of 5 stars

Excellent experience

I have nothing bad to say about the experience in fact I’m even thinking of becoming a member I loved it that much. Stuff are very friendly!! Sonia did such a good job with a hydra facial and answer all my questions. Erin from customer care was amazing quick at communicating back. The place and room is really nice felt luxurious really looking forward to coming back!

May 8, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thank you for the wonderful review. From the very first call and appointment, it has been a pleasure and we look forward to continuing this journey with you.

Rated 5 out of 5 stars

I had SkinPen treatment at My Skin Gym…

I had SkinPen treatment at My Skin Gym Windsor. I would say location is very luxurious. I arrived 15 minutes earlier and sat in very cosy luxury drawing room of Christopher Wrens Hotel. The therapist greeted and escorted me to treatment room exactly on time. I was offered tea . Treatment room is modernly equipped and very clean. I was explained each and every step of the treatment which was very comfortable experience . After my treatment consultant explained me the post care. I had loads of questions in mind as I had never had such treatment before.she patiently answered my queries and signed me up for theirf monthly membership. I wish this business very best of luck as no doubt it’s a great addition in Windsor. Highly recommend this place

April 24, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thank you for your kind review. At MySkinGym, we aim to ensure that your satisfaction is of our utmost priority starting from customer service all the way up to treatment. We are glad you enjoyed your experience.

Rated 5 out of 5 stars

10/10 Hydrafacial

Today i visited the Wrens hotel & had a wonderful Hydrafacial with my skin gym. My skin complaints lay with feeling dull & lifeless & starting to see signs of fines lines. My skin was left super soft & noticeably hydrated. I have to say as a therapist myself i enjoyed the experience very much, I definitely will be urging my friends & family to visit & try!

April 22, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your kind review. Being a therapist, you understand how important it is to make an impression. Therefore, we are honoured to know you enjoyed your experience.

Rated 5 out of 5 stars

Hydra facial

It was my first time having a medispa treatment and I opted for a Hydra facial and I wasn’t disappointed. Every stage of the treatment was explained and awards my skin was glowing and felt baby soft. Very pleased with the results and would highly recommend.

April 11, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your kind review. Our therapists are trained and skilled to ensure you have a pleasant experience. We look forward to your next appointment with us.

Rated 5 out of 5 stars

My skin gym has the most advanced…

My skin gym has the most advanced machinery, have the best customer service and are very professional!

March 31, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your kind review. We promise to deliver the best for our clients.

Rated 5 out of 5 stars

Amazing service!!

Amazing service!!
So friendly and helpful. Always listen to exactly what you are looking to do and give great advice.

March 14, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your review. Our therapists are skin trainers that ensure you reach your skin goals.

Rated 5 out of 5 stars

Joined their skin membership

Joined their skin membership it really worth in this affordable price and advance machinery they have. very innovative clinic.

March 14, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your review. We are so happy to know you noticed the innovation of our clinic. We strive to ensure your satisfaction through our staff, machinery and therapists.

Rated 5 out of 5 stars

Great location

Great location, set up and a tram taking good care or the customers.
Well trained and providing a service and advice to individuals goals.

March 14, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for the kind review. We take pride when our clients are satisfied; this is why this is an on-going mission. We look forward to your next appointment.

Rated 5 out of 5 stars

Highly impressed

March 14, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your review. We strive to ensure our clients are satisfied so we are happy to know this is the case.

Rated 5 out of 5 stars

So wonderful work

Millions stars for their advance Machinery and consultation! I would definitely recommend laser to a friend for laser or any other services of My Skin GYM Windsor.

March 14, 2022
Unprompted review
MySkinGym logo

Reply from MySkinGym

Thanks for your review. We are honoured to know you had a pleasant experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look