While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The buttons are too hard to push (like it hurts my thumbs), bending the device feels like I’m going to break it, the app is confusing and shows a low level of user experience design testing—as do the... See more

Rated 5 out of 5 stars

Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... See more

Rated 5 out of 5 stars

Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... See more

Company replied

Rated 5 out of 5 stars

Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... See more

Company details

  1. Medical Equipment Manufacturer

Written by the company

MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been suffering from ED for over…

I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fans of the product, miss old colour choices.

My partner and I both are fans of the products, have the Crescendo and Tenuto.

Had a Crescendo 1 back in the earlier days of the company and the only complaint I have over the welcome upgrade to 2 is the colour choices of the product. I don't like the pink, the aqua / turquoise colour was nice but understand if it probably didn't sell as well.

I've heard Tenuto could be a little uncomfortable for those who are more well-endowed than myself but fits perfectly fine for me @ 6 inches and not so much on the girthy side.

Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.

April 13, 2023
Unprompted review
Rated 4 out of 5 stars

Bricked a Tenuto and was sent a replacement

I purchased the Tenuto (the first one) about 2 years ago. It worked fine for about a year, but then I made the mistake of updating the firmware in the Tenuto to start using the Bluetooth control. Unfortunately the Tenuto was bricked and there-after refused to vibrate or to charge.

2023-03-24 Update
After posting this review and talking to the MysteryVibe person, I was sent a replacement Tenuto 2 and it arrived yesterday! I was very pleased and quite surprised at the prompt response . This version of Tenuto has the same dimensions but more powerful vibrations (it could be my imagination).
There is no other device like it on the market and I am glad to once again have a working Tenuto.
Many thanks to MysterVibe!

May 8, 2022
Unprompted review
MV.Health logo

Reply from MV.Health

Hi Ken, I am so happy to hear about your experience. Yes indeed Tenuto 2 is a lot more powerful than Tenuto 1 as we completely redesigned the motors to deliver double the power within the constraints of the same dimensions. Thanks again for reaching out to us so we could resolved the issue for you :).

Rated 3 out of 5 stars

Tenuto 2

It was more than I wanted to spend but it went on sale and I purchased the Tenuto 2 because I wanted to experience the vibes. I want to make all the units to have constant vibrations at maximum setting. I used the app to try to make a custom pattern like I just described but couldn’t do it and then save it. What am I doing wrong with the app? It didn’t really turn my wife on but it was only the first time we tried it during intercourse.

January 21, 2023
Unprompted review
MV.Health logo

Reply from MV.Health

Dear Mo, thanks for sharing your experience. Sounds like you would like to set the maximum constant vibration on all the 4 motors. We do have a pre-set vibe on the device call 'Mad Max' which does this. Please email me (soum@mysteryvibe.com) and I will setup a call to go through the various Vibe creation features on App.

Rated 5 out of 5 stars

Great customer service

Great customer service! I would recommend this company just on the customer service experience. Their products seem very well made, but the one my husband purchased was too small. The issue was resolved with the company in a very timely manner.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

I was very skeptical

I was very skeptical, but after trying this product, I was very amazed. I've had some ED issues due to diabetes My orgasms have diminished overtime. Not only does this help me achieve a better erection but I'm having orgasms like I was when I was in my 20s.

December 20, 2022
Unprompted review
Rated 2 out of 5 stars

Serious software/app issues

First off, the product feels really high quality right out of the box. As an engineer you can tell there was a lot of thought put into the design and manufacturing of the product which is great. Size/fit-wise I’m on the larger end and was concerned it wouldn’t fit properly but was pleasantly surprised. When it’s on the vibrations really do feel good and can get fairly powerful. Really, all of the hardwear is pretty good and the only reason I gave this two stars instead of one. My frustration comes from user interface and software within the app.

For starters, it constantly disconnects from your phone. If your phone screen locks, if you switch apps, or if you break line of sight you will need to reconnect which involves basically pressing a button near your ass and cant be done slyly. I mainly bought this toy for remote play, so having to reconnect this often with my partner makes its use completely impractical. It only connects via Bluetooth and can’t work via wifi over a distance like other remote play toys such as the Lush 3 which is another huge disappointment for its price tag. Additionally, once it is turned on I haven’t found a way to make it purely user-controlled; there is always some base rhythm or pattern playing and you can only add to the pattern manually. I don’t understand why it would be coded for this as other much cheaper products (again, see Lush 3’s UI for example) let you completely control it, leading to more spontaneous play in public. I want my partner to be able to randomly turn it on and surprise me instead of constantly humming in my pants and dying after an hour or two of use instead of lasting most the day because my partner can sporadically turn it on.

When the app actually works it’s still clunky and difficult to use. Creating custom patterns is not intuitive and the app frequently seems to have “lost clicks” as if it can’t register touch very well, and definitely feels like it was rushed to get the product out of the door.

When it’s in use, my partner has really enjoyed the vibrations when I’m fully inside her, but it’s not quite powerful enough for her to feel the vibrations when she isn’t literally pressed against it, so she only gets half the effect we thought she would. The benefit is barely worth the effort of putting on, setting up etc because IMO it slows down the heat of the moment especially if you are also putting on a condom.

Truthfully I would have returned the product if I was able to because of these frustrations but you lose the ability to return it once you open the product for health concerns as a sex toy. This is perfectly understandable, but you can’t really “try” the product risk free, so I definitely can’t recommend this product right now with these issues especially at its premium price tag. I’m going to keep it and sparingly use it hoping for some serious software updates, but I’m not holding my breath.

I’ll update this review if any of these issues get resolved. Hopefully they can be as it would seriously improve the quality of this product.

December 1, 2022
Unprompted review
MV.Health logo

Reply from MV.Health

Hi there, Thanks so much for taking the time to write a detailed review and your kind words about the engineering. We really appreciate it. You are absolutely right - since our core focus is biomedical, most of our efforts go in the hardware and medical studies. That's why our App to be quite simple. The original reason behind creating was to provide a way for users or clinicians to set different vibration patterns and been evolving since. We are constantly improving the App, both on device compatibility (especially various Android ones) and adding features - long distance control being one we are working on at the moment. Let me (soum@mysteryvibe.com) know if the lack of longer distance App control proves hindrance, and I will arrange for a full refund. Our 30 day returns policy applies to everything as we want all our customers have the best experience, even if the product doesn't quite work for them. Thanks so much! Soum

Rated 3 out of 5 stars

Made for Small-Avg Sizes, Strong Vibes

I think that my Zaddy is much too big for the Tenuto 2 because it was really quite small and pinching in an uncomfortable way on his member. But, it produces a very strong vibration, which was incredibly enjoyable for me (hence the 3 star rating). :)

December 24, 2022
Unprompted review
MV.Health logo

Reply from MV.Health

Hi there, I am so sorry to hear the devices isn't comfortable for you. Please let me (soum@mysteryvibe.com) know if your experience doesn't improve and I will arrange for a full refund. We have the 30 day returns policy for exactly these types of situations as you can't really tell if a device will work till you have tried it. Thanks so much! Soum

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look