The buttons are too hard to push (like it hurts my thumbs), bending the device feels like I’m going to break it, the app is confusing and shows a low level of user experience design testing—as do the... See more
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Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... See more
Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... See more
Company replied
Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... See more
Company details
Written by the company
MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
Contact info
San Mateo, United States
- support@mv.health
- mysteryvibe.com
Replied to 75% of negative reviews
Typically replies within 24 hours
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Full refund
Upon my last email with CS they gave me a full refund for my troubles. Shows me that MysteryVibe cares about their customers. Renewed my faith enough to buy the new model that’s coming soon.

Reply from MV.Health
Should have read the reviews...
The shopping experience was easy and no hassle. I wish I had read some of the reviews prior to purchasing the Tenuto 2. I consider myself to be average to slightly larger than average and I have a difficult time getting my scrotum/testicles into the device. My wife has to help me pull them through and the device will not close all the way around them. I wish it were more accommodating not as cumbersome, I might not have bought it. But I am willing to continue to use it and be flexible with it.

Reply from MV.Health
Ordered two different devices
Ordered two different devices. One worked perfectly and bot I and wife lofe it. The other didnt "fit" because of my problem, not mysterrvibe's. After minimial delaly in exchanging information they offered a refund.
Just received my new product
Just received my new product, blown away with it. Use it all the time, beats all the other vibrators on the market. Just wow!! Thank you 🙏
This is an exemplary product
This is an exemplary product. Well made and really thought out. The team are amazing all questions answered.
MysteryVibe was super helpful and…
MysteryVibe was super helpful and really understanding, I bought crescendo 2 - highly recommend, high quality product, great customer service and delivery on time!
I have also bought poco, can’t wait to try!
Tenuto 2
Tenuto 2 , I received as gift and was skeptical to use at first. Once I got over the fear and used it, I really noticed a difference and can not think of having sex without using it now . 11/10
Mysteryvibe is beyond amazing
Mysteryvibe is beyond amazing, from the products that push the imagination to the pleasure point, to the customer support that happily explained my queries. I currently use Poco, it’s perfect for every situation I find myself in: a let down of a one night stand, got my Poco.
It’s quiet but strong, easy to use and adjust. It truly does what it says on the package: it is my pleasure, personalised. Overall I think that Mysteryvibe as a company are professional and forward thinking, easy to contact and quick to respond. I recommend Poco to everyone of my friends and will continue to do so.
I’m very pleased with my new toy
I’m very pleased with my new toy. Can’t wait to try the upcoming versions 😈
It wasn’t for me
The vibrator cannot be for you if you are L size. I contacted MysteryVibe for my problem and the support reached me and gave me a good support. Even thought the product isn’t for me, they gave me a good service and support. They also informed me about next year to drop a better version in different sizes.

Reply from MV.Health
Ordered 4 months ago . . . nothing
I ordered in May. It is now September. After weeks of not responding to my requests, seller finally cited "lockdowns in China" as the cause of the delay. Yet, their website says the same item I ordered "will dispatch in 1 week." Perhaps its time to contact the Bureau of Consumer Protection, part of the Federal Trade Commission.

Reply from MV.Health
I love my new Tenuto
I love my new Tenuto, couldn't decide between this and something bigger, but all doubt was gone after after it arrived. Quality is superb, power, superb and love the way it bends to hit the right spots. The App is a dream to use too.
It’s been over two months since I…
It’s been over two months since I placed my order and to date have not received anything! I wrote to them about a month ago and was told it would be sent in a week. That came and went three weeks ago and still nothing Not even the courtesy to drop a email to let you know what is going on! Over 200 bucks spent and they can’t even send a freaking e-mail to keep you updated! I would NOT recommend this company to anyone! Save your money time and frustration and go someplace else!

Reply from MV.Health
Waited 2 months for the Tenuto 2. It arrived broken…
I ordered the Tenuto 2 from this company 2 months ago. When the product finally arrived. The blietooth function was broken. I tried to connect it to 3 different phones. Nothing. Over 200 dollars and 2 months for the product to arrive broken.

Reply from MV.Health
My PT recommended Crescendo and it’s a…
My PT recommended Crescendo and it’s a heaven-sent for me!
Amazing company and products
Amazing company and products! Love everything they do - plus, best customer service I’ve come across in years. Highly recommend.
Incredible toy
Incredible toy (crescendo), blows my old ones out of the water. Was a little reluctant and first due to the hype around 6 motors and being able to control individually, but once you get the hang of it, nothing else can touch it. I was so pleased I ordered a Tenuto too, will review that shortly. Customer service excellent too, respond to queries quickly and efficiently.
Amazing products and really good…
Amazing products and really good customer service, have been buying from them since they launched Crescendo and they've never failed to deliver.
Based on peer reviewed science and designed for everyone to use
I’ve been in touch to understand the science behind mystery vibe’s product design. The founder sent across a few studies that the scientific community did, without the company paying for these studies. I was happy to see that the product was indeed designed to support people with different needs when it comes to their bodies and specific situation. This convinced me to add the company to my go-to list for sex health tech products.
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