The buttons are too hard to push (like it hurts my thumbs), bending the device feels like I’m going to break it, the app is confusing and shows a low level of user experience design testing—as do the... See more
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Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... See more
Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... See more
Company replied
Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask i... See more
Company details
Written by the company
MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
Contact info
San Mateo, United States
- support@mv.health
- mysteryvibe.com
Replied to 75% of negative reviews
Typically replies within 24 hours
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Customer Service & Tenuto Solo Experience
Lily did a great job letting me know when the product would ship. In addition, she was quite patient in providing all sorts of information on product use. Customer service is a priority for this company!
Kudos to the company for developing a product that can be used solo, male/female, and male/male couples. My first experience was solo. Getting the Tenuto on does take some getting used to, but I quickly learned the best way. I used the phone app and I was amazed at the stimulation in so many different areas. I let the app cycle through the different patterns and used different intensities to get an idea of what was possible. My body responded as one might expect and time to climax was much sooner than I expected. Another indication of a great product. Looking forward to trying this with my partners.
I purchased the Poco for my wife…
I purchased the Poco for my wife because many vibes are just to powerful and the Poco was advertised as less aggressive on the low settings. Even at the low settings it was just over stimulating. Overall the product is very high quality and I would recommend it. I’m sorry things just didn’t work out for my wife.
I would not recommend this product if…
I would not recommend this product if you are average length or shorter(be honest with yourself). I also could not get my testicles through without a bit of discomfort. I'm sure it works great if you're lucky enough to be 6 inches plus though.

Reply from MV.Health
I found Tenudo simply does not work
I found Tenudo simply does not work. 1.) There is no way I can get my balls through the bottom hole. 2.) The opening for the penis keep sliding forward due to the recommended lube. 3.) Bluetooth connection (reason for purchase), frustrating slow. 4.) On/Off switch very small and impossible to operate. And I do not need 12 speeds or various vibrations. This tool should really be much more easily operable.

Reply from MV.Health
Don't buy
I bought a MysteryVibe Crescendo this last Christmas as a gift to myself, and boy do I regret it. The toy does nothing for me. It's hard to feel anything from it, even on the highest setting due to the strange design. Also it's bendable design doesn't really work. It just unbends while you're using it, moving it out of the spots you want it. And on top of all that, the app doesn't seem to work on Android devices.
So, upon finding the app doesn't work with my phone, I requested a return for my, at the time, unopened product. The only way to contact the company is through their website interface. Their email isn't listed (or wasn't at the time I was trying to contact them), they have no phone number to call, and nowhere to write. I tried on no less than 3 occasions to contact them through their website to request a return and a refund.
The emails apparently never went through.
So I went to my bank to request a refund from them. At this point I decided I was never going to actually return this product and opened it to try it out using the controls on the device. It was AWFUL. All I ended up feeling was frustrated, both sexually and mentally. I gave it another chance a different day and it fared no better.
I just got a message from my bank that MysteryVibe has denied my request for a refund because they say I only contacted them once. Their website didn't work, keeping me from returning my unopened product.
Do not buy from MysteryVibe. Not only is the Crescendo a bad product, but their customer service is TERRIBLE.

Reply from MV.Health
I want to ask Ed a question about his…
I want to ask Ed a question about his 7/29 review. I also just received my Tenuto and have yet to get it on securely. What else have you learned since writing your review?

Reply from MV.Health
Tenuto cured my age related delayed ejaculation
I purchased the Tenuto to help with a loss of sensation issue that is related to aging and being circumcised (delayed ejaculation). My urologist advised me to get a vibrator for the perineum to enhance sensation. The Tenuto has successfully enabled me to consistently climax once again. The opening provided for the penis and scrotum is very small and since the device is very stiff, it was initially very frustrating, painful and difficult for me to get the Tenuto seated and positioned properly. However I found by initially placing a very flexible silicone penis ring around both penis and scrotum before putting on the Tenuto, it was much easier and painless to get the Tenuto on and have it stay on without dislodging and falling off. There is definitely a learning curve, but with patience and practice it is all good now. The vibrations are variable since they can be adjusted for different modes and strengths. I am very pleased with the strength of the vibrations compared to other male vibrators on the market. The battery charge lasts a very long time and the device charges rapidly. I would prefer a remote option vs app. My understanding is the company is working on a remote for Tenuto. I have found that this company seems to carefully listen to their customers and thoughtfully responds to their emails. My company contact Soum has been wonderful.
Do not purchase the MysteryVibe Tenuto…
Do not purchase the MysteryVibe Tenuto product if you expect $ 150.00 dollars worth of quality. The engineering on the on/off switch is clearly defective and almost impossible to find it under the rubber covering. The device is bulky, inflexible, and trying to open it up enough to put your testicles in it is impossible. Not sure who they made this thing for but it's clearly not worth the money.

Reply from MV.Health
Lasted 5 minutes
I received my crescendo, set it up to charge, paired it to my app, downloaded the update, never connected properly in the 5 minutes that it actually worked before it turned itself off and now refuses to charge/turn on. Charger works fine, flashing green light but no pulse light coming from the vibe. Very disappointed, sent email with no response as yet. So I have in my possession the most expensive vibrator and also the shortest lifespan all in one unit. *insert sad face*

Reply from MV.Health
Next level sex
This app take edging and orgasm denial to the next level hehe
Beautiful 'welcoming' design
Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products follow through on that design - really elegant and non-threatening. Easy to introduce into the bedroom and play with your partner. Good job guys, keep creating cool new toys!
Keeps the wife happy
Teasing with the app is so much fun! Keeps the wife happy
Beautiful
I try a lot of sex toy apps and this is by far the most beautiful.
Well I havent gotten to the end with…
Well I havent gotten to the end with the issue I am having infact it's a little too early to expect me to give any type of a glowing review yet I havent even sent my unit in for repairs which it needs so far I will follow through un the end I promise
I purchased the Crescendo through a…
I purchased the Crescendo through a Touch of Modern. I was excited to try it. First of all, the instructions were pretty non existent and the app is worse. The buttons didn't work as they were supposed to. At one point, the phone showed it was paired, but it never showed actively connected to the Bluetooth. I'm looking to figure out how to return it. Extremely disappointed.

Reply from MV.Health
Can somebody explain to me why You…
Can somebody explain to me why You still can pre-order TENUTO When they have Still problems to deliver And keep customers On a leash and D don’t let you know that they have a long delivery time before you pay that’s you have to read In the order confirmation when you buy it in September you get the messages in the end of November when they go deliver I have a messageFrom them I have to wait to the end of December

Reply from MV.Health
Does Tenuto even Exist
For a company that's apparently worth millions of dollars, they have a very poor handle on their products.
Bought a Crescendo when they first came out but unfortunately the charger was lost during a house move. Contacted Mysteryvibe about a replacement and the guys were generous enough to sent a whole new Crescendo (cheers for that by the way) but somehow shortly after arriving it broke just behind the first motor and the charger doesn't seem to work with the original one so now I'm stuck with 2 Crescendo's that don't work properly
As for Tenuto, I'm starting to wonder if it's a real product or just a scam to make a few billion dollars then disappear to the canary islands or somewhere similar and leave us all in the lurch.
Paid for mine in May 2018 with an estimated arrival date of Aug 18
Recieved an email in Aug stating that production was on track with an estimated arrival of late Aug early Sept.
September got another update saying that there were delays due to motor and battery parts being unavailable but are going to be shipping products out 1 week after they arrive.
Start of October another update, the parts have arrived but their factory was closed due to "Chinese Golden Week" and won't be opened again till 8 Oct.
Was supposed to be getting an address confirmation a week later but that didn't happen till the start of November.
March of this year I sent an enquiry as to the whereabouts of my order and got told that it was in the factory being made but wasn't due to be delivered until late May.
Start of October I finally received some communication from them stating that improvements had to be made between batches (even though mine was being made back in March apparently) and delivery date was supposed to be at the end of October.
It is now November and still no product.
I've seen Tenuto advertised on Amazon and according to the add even they don't know when it will be "back in stock" ("back in stock" to me tends to mean that they had some stock at some stage).
After reading reviews it seems that the only people that have actually received their order are the ones that complain about waiting since November last year. The only other reply to the complaints I've read so far is if they email Mysteryvibe and the guys with "check your order status"
I've never heard of a product that can take so long to be manufactured. It must be made out of 1 the rarest materials on the planet. 18 months I've waited for mine and still no sign of it. Starting to wonder if I even want it anymore or a refund. Pretty sure that it's not that good that it'll compensate for the time waiting and a refund won't either
NOT VERY HAPPY

Reply from MV.Health
This is without any assistance the most…
This is without any assistance the most exceptional sex toy application by a long shot.
Being an application originator myself
Being an application originator myself, I can tell they truly put a ton of thought and exertion in the structure, it's so liquid and wonderful!
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