Mystic Perfume Reviews 450

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its authentic products, often highlighting the excellent selection of niche and luxury scents. Many people are particularly impressed with the unbeatable prices, noting that they are some of the best available. The fast shipping and meticulous packaging, ensuring items arrive safely and securely, are also frequently commended by consumers. However, some customers experienced issues with delivery, with a few mentioning delayed or lost packages. A small number of people also reported receiving the wrong fragrance or finding the scent to be weak and not long-lasting, leading to disappointment with the resolution provided.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the authenticity of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast and reliable shipping.... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that products are... See more

Quality

People report positive experiences with quality. Customers consistently praise the authenticity and high... See more

Service

Users describe positive interactions with service. Customers consistently praise the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mystic Perfume has been my go-to fragrance shop for over a year, and they’ve never disappointed me — not once. They always have exactly what I’m looking for, including hard-to-find niche and luxury... See more

Company replied

Rated 5 out of 5 stars

I ordered channel no5 eau de perfume authentic very well packaged and at £65 for a 100 ml bottle couldn't be happier. I can't get this price anywhere I've been abroad and I am well travelled. Thankyou... See more

Company replied

Rated 5 out of 5 stars

Mystic Perfume Nghia Tran is the best! 🙌 I grabbed a Baccarat Rouge tester and wow—it’s A1! I didn’t realize how much I missed this scent until now. The shipping was super fast, communication was on... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Mystic Perfume, and I’ll admit I was a little worried about watered-down scents like I’ve experienced elsewhere. But everything arrived packaged beautifully, shipp... See more

Company replied


Company details

  1. Perfume Store

Written by the company

At Mystic Perfume, whether you’re a fragrance enthusiast or just beginning your scent journey, we’re here to help you discover perfumes that suit your style. Based in Houston, Texas, we are an independent perfume discounter dedicated to bringing you authentic fragrances without the premium price tag. Our collection includes full-sized bottles as well as hand-decanted travel sizes, carefully prepared from genuine fragrances. While we are not affiliated with the brands or manufacturers, we ensure that every product we offer is 100% authentic and sourced from trusted suppliers. For more details, please refer to our Terms & Conditions or contact our customer service team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great selections, order fulfillment in just days

Mystic has a great selection of perfumes, including a small Italian company I was interested in sampling.
My order was delivered correctly in just a few days.
I will be using them again!

August 25, 2025
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Reply from Mystic Perfume

Thank you, Charles! We’re happy you enjoyed our selection and fast delivery—can’t wait to serve you again soon! 🌟

Rated 5 out of 5 stars

Baccarat Rouge Back in My Life 🙌

Mystic Perfume Nghia Tran is the best! 🙌 I grabbed a Baccarat Rouge tester and wow—it’s A1! I didn’t realize how much I missed this scent until now. The shipping was super fast, communication was on point, and most importantly, the packaging was done with so much care. Everything was protected perfectly. Forever a customer!

August 30, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much! 🙌 We’re thrilled you’re loving Baccarat Rouge again and had a great experience with our service and packaging—excited to have you as a forever customer! ✨

Rated 5 out of 5 stars

Awesome place to shop

Awesome place to shop, ultra fast shipping, great prices and quality! Highly recommend!!!

August 20, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you! We’re so happy you enjoyed the fast shipping, great prices, and quality—your recommendation means a lot! 🌟

Rated 5 out of 5 stars

Amazing

Great communication, fast delivery, superb packing.

August 23, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you, Munif! We’re glad you enjoyed the communication, quick delivery, and careful packaging—appreciate your support! 🌟

Rated 5 out of 5 stars

Excellent customer service and hands…

Excellent customer service and hands down super fast shipping.

August 19, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you, Michael! We’re so glad you enjoyed the customer service and lightning-fast shipping—means a lot to us! 🌟

Rated 1 out of 5 stars

They are in China

They are in China. Long time delivery. Don't reply to emails

August 9, 2025
Unprompted review
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Reply from Mystic Perfume

Hello Paul,

Thank you for your feedback. We’d like to clarify an important point: Mystic Perfume is based in Houston, Texas, USA — we are not located in China. All orders are shipped directly from our Houston facility.

Regarding delivery times, delays can occasionally happen due to the shipping carrier, but we always provide tracking information so customers can follow their packages. We also respond to all emails and customer inquiries, though sometimes replies may end up in the spam/junk folder — we recommend checking there as well.

We’d be happy to look into your order specifically and make sure everything is resolved. Please contact us directly at info@mysticperfume.com with your order number so we can assist you right away.

Best regards,
Mystic Perfume

Rated 5 out of 5 stars

I ordered channel no5 eau de perfume…

I ordered channel no5 eau de perfume authentic very well packaged and at £65 for a 100 ml bottle couldn't be happier. I can't get this price anywhere I've been abroad and I am well travelled. Thankyou mystique will be ordering again. Teresa whelan Alton Hampshire

August 15, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you, Teresa! We’re so glad you loved your perfume at such a great price and with secure packaging—can’t wait to serve you again! ✨

Rated 5 out of 5 stars

One of the best places to purchase

I recommend Mystic to everyone in my fragrance community. Their inventory is excellent, and the prices are highly competitive. Quick shipping and great communication. Will purchase from Mystic again and again.

August 6, 2025
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Reply from Mystic Perfume

Thank you, Amy! We truly appreciate your recommendation—so glad you enjoy our selection, prices, and service. Excited to serve you again! 🌟

Rated 5 out of 5 stars

I cannot say enough wonderful things…

I cannot say enough wonderful things about Mystic Perfume! I ended up buying PDMs Oriana and Delina Exclusive. I was so worried, but with such a huge savings I had to take the chance. And I’m so grateful I did! They shipped my item the day after I purchased and I had my perfumes within a few days. They made sure the packaging was secure and my items arrived perfectly in tact. I verified the products and was able to confirm they were PDMs. I will now be a forever Mystic Perfume loyal customer! Thank you so much for providing such an incredible product at such an amazing price!!

July 28, 2025
Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service! Fast shipping! Secure packaging!! Great prices! Can’t ask for anything more when looking for your favorite fragrances! I will definitely be ordering from Mystic Perfume again!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, they’ve got a great variety of fragrances at really competitive prices. Authentic product, fast shipping, and excellently packed, can’t really ask for more.

July 4, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much! We’re thrilled you had a great experience — your kind words mean a lot to us! 😊

Rated 5 out of 5 stars

Mystic Perfume has been Reliable, Authentic, and Always On Point! my go-to…

Mystic Perfume has been my go-to fragrance shop for over a year, and they’ve never disappointed me — not once. They always have exactly what I’m looking for, including hard-to-find niche and luxury scents, and their selection stays current and impressive.

The customer service? Absolutely stellar. Orders are handled with care, shipped promptly, and any questions I’ve had have been met with real support and professionalism. You can tell they take pride in what they do.

July 23, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much for your continued trust and support! We're honored to be your go-to, and we truly appreciate your kind words — it means everything to us!

Rated 5 out of 5 stars

I ordered the tester Delina La Rosee…

I ordered the tester Delina La Rosee with cap late at night and Nghia mailed it the very next morning. I received my package within 5 days and he packaged it so well. It arrived perfectly. Thanks, Nghia!! 10/10 would recommend!!

July 22, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much for the kind words and shoutout! We're so happy Delina La Rosée arrived safely.

Rated 5 out of 5 stars

Super fast shipping and the fragrance…

Super fast shipping and the fragrance smells excellent as well as authentic. Do not hesitate with Mystic Perfume, even received some gummy bears lol.

July 7, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!

Mystic Perfume Team

Rated 5 out of 5 stars

Fast shipping a little surprise treat…

Fast shipping a little surprise treat with your package all around phenomenal experience

June 25, 2025
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Reply from Mystic Perfume

Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!

Mystic Perfume Team

Rated 5 out of 5 stars

clean website...very easy to navigate

clean website...very easy to navigate. Great prices and products arrived early than expected.

July 10, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!

Mystic Perfume Team

Rated 5 out of 5 stars

Great experience

I received my order quickly, packaged perfectly and great communication throughout the process. Great deals and I will continue to shop with mystic. Anyone reading buy with confidence from mystic

July 5, 2025
Unprompted review
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Reply from Mystic Perfume

Thank you so much for your kind words and for choosing Mystic Perfume! 🌟
We're delighted to hear you found a favorite fragrance with us — and that our packaging met your expectations. We truly take pride in providing great service!
We look forward to helping you discover even more beautiful scents in the future.

Mystic Perfume Team

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