Mystic Perfume has been my go-to fragrance shop for over a year, and they’ve never disappointed me — not once. They always have exactly what I’m looking for, including hard-to-find niche and luxury... See more
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Review summary
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Reviews shaping this summary
I ordered channel no5 eau de perfume authentic very well packaged and at £65 for a 100 ml bottle couldn't be happier. I can't get this price anywhere I've been abroad and I am well travelled. Thankyou... See more
Company replied
Mystic Perfume Nghia Tran is the best! 🙌 I grabbed a Baccarat Rouge tester and wow—it’s A1! I didn’t realize how much I missed this scent until now. The shipping was super fast, communication was on... See more
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This was my first time ordering from Mystic Perfume, and I’ll admit I was a little worried about watered-down scents like I’ve experienced elsewhere. But everything arrived packaged beautifully, shipp... See more
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Company details
Written by the company
At Mystic Perfume, whether you’re a fragrance enthusiast or just beginning your scent journey, we’re here to help you discover perfumes that suit your style. Based in Houston, Texas, we are an independent perfume discounter dedicated to bringing you authentic fragrances without the premium price tag. Our collection includes full-sized bottles as well as hand-decanted travel sizes, carefully prepared from genuine fragrances. While we are not affiliated with the brands or manufacturers, we ensure that every product we offer is 100% authentic and sourced from trusted suppliers. For more details, please refer to our Terms & Conditions or contact our customer service team.
Contact info
United States
- info@mysticperfume.com
- mysticperfume.com
4.9
Excellent
450 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!
Ordered Queening from Mind Games from Mystic Perfumes. Shipping was fast and everything came really securely and safe! Highly recommend if your looking for an authentic, organized discounter!
July 7, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much for your kind words and for choosing Mystic Perfume! 🌟
We're delighted to hear you found a favorite fragrance with us — and that our packaging met your expectations. We truly take pride in providing great service!
We look forward to helping you discover even more beautiful scents in the future.
Mystic Perfume Team
Amazing price for Diptyque…
Amazing price for Diptyque L'Eau Papier!
The packing for shipping was amazing. I think the shipping company could drop the package from 20 stories and the bottle would survive! :D
I've wanted this one for a while so it was an easy decision with the amazing price. Thanks for the easy and great experience. Shipping was also fast.
June 26, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We're glad to hear you have found your favorite fragrance at our store, and the packaging met your expectation as we take pride in our services!
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
My new fragrance spot!
Excellent price, communication and fast shipping. Got me something I was truly looking for! What more can I say but will now be one of my top fragrance resources!
June 26, 2025
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Fragrance is off good quality
Fragrance is off good quality, price is good and delivery was as expected
June 26, 2025
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Incredible shopping experience from beginning to end!
I have loved shopping at Mystic Perfume! PREMIUM shopping experience, the most incredible customer service, a wonderful easy to navigate website and an incredible selection of fragrances and decants! Shipping is incredibly fast, owners are very transparent! Will continue shopping here for sure!
June 24, 2025
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Never received $300 fragrance.
Never received $300 fragrance.
Contacted after 5 days of no movement when UPS tracking notified for SENDER to file claim/inquire.
Heard back that night saying next day they would contact UPS and find out what’s going on and they would set aside the fragrance I ordered when back in stock to send me.
Being they were OUT OF STOCK at the time of the fragrance LOST and said would set aside one for me when new shipment came in.
Notified YESTERDAY from sellers website the fragrance is now in stock with only 3 available.
Still have not heard a word from seller.
Still my package is sitting or lost 4 hours from my house with zero further communication from seller.
0 stars for lack of communication and lack of solution in sending a NEW PACKAGE WITH THE NOW IN STOCK fragrance I ordered that seller only has 3 of as of last night, highly doubt one was set aside or is being sent as claimed.
This was supposed to be DELIVERED 6 days ago and yet nothing. No movement since 6/26 where it was obviously lost. Zero replacement from seller nor follow up email.
Adding, I’ve been a loyal customer for quite some time and this is the treatment?
June 25, 2025
Reply from Mystic Perfume
Hi Teresa,
Thank you for your review and for expressing your concerns. We completely understand how stressful it can be to wait on an expensive order, especially one you have been looking forward to.
We want to reassure you that we take full responsibility for resolving this matter. Our customer service team is actively working with UPS and following their required investigation and claim process. Unfortunately, we cannot bypass UPS’s procedures, as they must first determine the package’s status before a formal claim can be filed. This is standard practice for all shipments, and we are complying to protect your order as well as our business.
As previously mentioned, we have reserved a replacement bottle specifically for you from our most recent stock, and it will remain secured until UPS provides the final investigation outcome or a claim is approved. We understand this may feel like a delay, but this process is necessary to properly conclude the shipping investigation.
If you would prefer a refund instead of a replacement, we are able to process that once UPS finalizes the claim. Please let us know which resolution you would like so that we can proceed accordingly.
We truly value you as a customer and appreciate your continued support. While we understand this situation has been frustrating, please rest assured that we are actively managing your case and will provide further updates as soon as possible.
Thank you for your patience and understanding while we finalize this with UPS.
Best regards,
Mystic Perfume Team
Fast and reliable!
Very nice packaging and excellent care!! Will definitely be ordering again!
June 24, 2025
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Awesome transaction
Awesome transaction. Great Customer service, fast shipping and well packed!!!! Definitely purchasing again!
June 26, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Amazing and quick experience
Amazing and quick experience, I would highly recommend this shop. 1000% legit and amazing packaging
June 24, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much for your kind words and for trusting Mystic Perfume! 🌟
We’re truly grateful for your support and thrilled to know you had a great experience with us.
We look forward to serving you again soon — and helping you discover even more amazing scents!
Mystic Perfume Team
Best in the Business
Prompt shipping and carefully packaged merchandise. The note and extra goodie was a very thoughtful touch.
Site is easy to navigate. Great customer service. Will be back!
June 24, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much! We’re happy you enjoyed the little touches.
Diptyque Orpheon
The product I ordered was shipped the next day and arrived very quickly. High quality packaging and authentic as always! I will be ordering again
June 19, 2025
Unprompted review
Reply from Mystic Perfume
Thank you for your kind words! We're so glad everything arrived quickly and met your expectations — we look forward to your next order!
Excellent seller and would do business…
Excellent seller and would do business with again!
June 6, 2025
Unprompted review
Reply from Mystic Perfume
Thank you so much! We’d love to serve you again anytime — truly appreciate your support! 🙌
Great prices and quick shipping
Great prices and quick shipping. I’ll most likely make more purchases in the future.
June 19, 2025
Unprompted review
Reply from Mystic Perfume
Thank you! We’re glad you enjoyed the experience — looking forward to your next purchase! 😊
Great customer service
Great customer service. Fast shipping and excellent selection of products. You can’t go wrong with mystic perfume.
June 13, 2025
Unprompted review
Reply from Mystic Perfume
Thank you, Yaw! We truly appreciate your support and kind words — so glad you’re happy with everything! 🙏✨
It was shipped and delivered in the…
It was shipped and delivered in the same week its the fastest i received a perfume and the price is good too
June 2, 2025
Reply from Mystic Perfume
Thank you, Daniel! We’re thrilled to hear it got to you so fast — and at a great price too! Appreciate your support! 🚚💨
Amazing Experience
Awesome company to deal with.
Great authentic fragrances at amazing prices. Super fast shipping shipping and great packaging. Could not be more pleased with my experience and would highly recommend.
June 9, 2025
Unprompted review
Reply from Mystic Perfume
Thank you, Jackson! We're so glad you had an amazing experience — your support and recommendation mean the world to us! 🙌✨
Amazing experience
Extraordinary prices! Great communication and fast shipping. Always come back for their
Customer service and fast shipping!
May 27, 2025
Reply from Mystic Perfume
Thank you so much, Naivi! We truly appreciate your continued support — so happy you’re loving the service and deals!
Angel’s Share Paradis
Clear communication, fast & secure shipping, and authentic product. What more could anyone ask for. Thank you
June 6, 2025
Unprompted review
Reply from Mystic Perfume
Thank you, Joshua! We're so glad you had a smooth experience! 🙌✨
Great for niche fragrances!
I’ve purchased a few bottles of niche fragrances now. 100% pleased, fast shipping too!
May 28, 2025
Reply from Mystic Perfume
Thank you, Troy! We truly appreciate your continued support.
Reply from Mystic Perfume
Thank you! We're glad you enjoyed the fast shipping and great value — appreciate your support! 🚀💸
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