mytacticalpromos.com Reviews 1,149

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent products, highlighting their high quality and the satisfaction received from every purchase. Many people also commend the customer service for being helpful, responsive, and efficient in resolving issues, often within minutes. However, some people were dissatisfied with their orders, particularly concerning "mystery boxes" which often contained items of lower value than advertised or expected. There were also instances of duplicate orders, shipping delays, and issues with unexpected trial subscriptions or additional charges that were not clearly communicated.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the high quality and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the customer service for... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and responsiveness... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently report high-quality products,... See more

Price

Users describe ambiguous interactions with price. While some customers appreciate the reasonable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great 1st Aid kit

The trauma kit was a welcome surprise. It actually has products inside that would help a person survive until medical personnel can arrive. Good deal.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

SIMPLE and EFFECTIVE I did have a little trouble trying to…

I did have a little trouble trying to figure out how to return the items I had ordered. Once I figured out how to do it I had absolutely no problems. I let Tactical Promos know that I wanted to return the item, they sent me a return label. I was able to print out and use to return the items. I’ve been told it will take a few days to process and refund. I have ordered quite a few items from Tactical Promos. They are honest trustworthy and fine items that I have ordered. I have never had a problem with them until this last order. I told customer service that I wanted to return the items and I had no problem at all. Thank you, Tactical Promos.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

The company has quality goods to…

The company has quality goods to purchase with basically just shipping fees it's a great way to get quality merchandise at a huge savings there are no feed back issues when you have an issue with any item you've bought they respond fast honest and take care of any issues you face I will use this company for more goofs they make excellent gifts also all in all I will suggest this out fit to all my friends I know they will purchase items and be happy as I am thank you guys and gals keep up the great work I'll be buying soon thanks again

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

They have a wonderful selection of…

They have a wonderful selection of items and clothing. Shipping is quick, everything is packaged to avoid damage in transit, and the one time I had an issue they were quick to correct it, even though it was a shipping issue, not their issue.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

My first time ordering from my tactical…

My first time ordering from my tactical promo the Great sale on the darkclaw knives and shoulder bags was a price I couldn't pass up. Everything I ordered was great definitely Did not disappoint But unfortunately there was a issue with the free mystery boxes that came with the bags and I also didn't receive the other mystery boxes I ordered however they have been phenomenal with communication with me about it and going the extra mile to make sure everything is taken care of very professional. A+++ customer service

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

The team there has went above and…

The team there has went above and beyond to ensure that the product has came. The majority of the item I've purchased has been really great,good quality product. The only bad thing I can really add is the mystery box deal has not worked out very well. I've gotten a extremely small folding pliers,a fold up little circle knife/tool thing and a very generic little flashlight. They look like something you would find on temu.. overall satisfied with purchased items but not the mystery box deal.

January 1, 2026
Unprompted review
Rated 2 out of 5 stars

They suck,almost 2 months and haven't…

They suck,almost 2 months and haven't received my real order,got the outdoor mystery boxes,what an insult,2 small useless things is all they were,called customer service and they told me that's what a mystery boxes,something small thrown in.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service they claim I did a…

Horrible service they claim I did a dispute in August 2024. I asked if they could please send me a record of the dispute let me see what the dispute is if the product was shipped and I received it I’ll gladly pay for it. they told me no we will send you any records they just don’t want to do business with me anymore when I was trying to give them $250 worth of business. I still stand behind my offer that if they can proof I received product I will gladly pay for it. I don’t recommend anyone buying anything from them. I feel they’re a scam

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience with mytactical promos website.

My experience with the rep that I spoke with was very positive. She was very helpful and patient and also gave me some suggestions that was helpful. Also like a lot of there merchandise that I have seen on there website.
Sincerely,
Mike

December 30, 2025
Unprompted review

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