mytacticalpromos.com Reviews 1,150

I ordered a trauma kit from mytacticalpromos. After 3 weeks it still had not arrived! I inquired with them and the reason for the delay that they gave me was that it was on ‘back order’, with no expected ship date. I suspect the real reason is that I didn’t bite on any of the other items that they were aggressively pushing on their promo website. So rather than eat the discount on the trauma kit they were ‘kind enough’ to refund my purchase. These guys are sharks and pirates.

For $50.00 I got a head lamp, a pocket knife and a small key chain. The commercial online shows the guy opening a big cardboard box, a bit deceitful. But customer service is refunding me my money, waiting to see if I have to send the stuff back.If not they might of earned me as a customer, "Might"

I have purchased from tactical promos a few times now and am truly happy with everything I have purchased. This time I purchased 3 trauma first aid kits, then it goes through the bonus promos which I find that this time it has become very long, so many more popups (then my previous purchases) when you think your at the end, more popups happen. It felt exhausting🥱. So I backed out started doing other things, I received a text message to come back and finish my purchase so I did at the end of my night.Some how ended up with 6 trauma first aid bags (I only wanted 3) not sure where the mistake happened but the customer service fixed the mistake the very next morning👍 thank you. I did end up adding the flat flashlight 😃 from the bonus promos and excited for it. And now I can not get the Tent and mat package in a nice shoulder bag out of my head from one of the other bonus promos, I wish I would have added that to my order. So all in all the bonus promos are working.

Everything i have gotten from here seems to be quality and so far has held up really well. I can't wait until the next box shows up.

They are always very helpful an there merchandise is always top notch always quick with a response when I have a question

I ordered three Red Line Firefighter tribute knives for the shipping & handling fee of $19.99 each. That price seems a little steep, but I thought to myself, "What the heck!

Why not...?" They appeared to be real good-quality knives.

They expected the delivery date to be Dec. 4th, 2025 but instead, I received it on Dec. 2nd, 2025. So far, everything is excellent...

Then I opened the bubble wrap envelope.

The included display boxes are very nice. They are rigid black plastic with a cutout for the knife to fit snugly. On the outside of the box, it has gold stenciling with Donald Trump's signature. Puzzled, I opened the first of three boxes.

The box didn't have firefighter line tribute flags; they are Red Trump knives. I love them, but I am only one of three recipients. The other two (my wife and daughter) are all Trumped out.

I called but had to leave a message. Their message said to also email them at "support (at) mytacticalpromos (dot) com," so I wrote out the issue and sent it in.

I was promised a response within 24 hrs. The next morning, I received an apology email. I also received a call from a friendly lady who said she'll make it right and will send the correct knives right away.

At that time, I asked if I could edit the order to instead receive the black "TacKnives." She told me she would and will get those 3 knives sent out right away. In addition, she said, "Keep the other 3 Trump knives as a gift to make up for the mistake." So for no more money, I'm going to get 3 of the black TacKnives at no extra cost, including shipping.

There was no reason to get upset and yell at her; she is simply making it right.

I received an email today with shipping confirmation and a tracking number.

I couldn't be more pleased with this company!

This isn't my first order. My other orders had no issues and arrived on time or before the promised date.

I highly recommend this company to anybody!

I hope this review helps make a hard choice easier for you.

User's recommendation: Take the chance. Everyone makes a mistake once in a while, the important thing is: Did they make it right. Well, they sure did for me!

Wonderful products.
When someone tells you who they are, believe them.
Tackticalpromos are who they say they are.
Mike drop.

I ordered one of the mystery boxes and thought I would receive a. Box with one more expensive item and then some cheaper ones. I only received one item but I had ordered the $11.99 box, so I received one item. Funny enough it was the tactical knife. It's a great knife. The company did a great job with my order and I received it very fast.

Brittany Coffey

I placed an order in mid-October. $145 was debted from my bank account. I never received the products (tomorrow is Dec 1) and they have not answered my emails regarding the shipment or a refund. Do not trust this company.

I made a mistake on my order and the company fixed things fast. Great company.

They processed my order quickly and when I didn’t get a confirmation or receipt they fixed it with one email. Can’t wait for my products to arrive. I highly recommend them

I ordered a free gold coin an i just had to pay s&h an then for doing this i get a free gift.

I likedThe products that I received. especially the knives they were great gifts for my grandsons.

First time buying from this company. Seem ok so far. Only complaint is they didn’t let me know my order was back ordered. Had to send e mail. Over all seem like a good company. Response to e mail was quick.

I had no problem ordering what i wanted and when i ordered something on mistake they refunded my, account with no issues

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had giving me all the information I needed amazing people. Now just waiting for my product and see how what kind of product I get but other than that they're they answer I give them five stars

I just want to give a big shout out to the people at Tacticalpromos once again yuns knocked it out of the park with the help and piece of mind. They helped me with a little trouble I had and the level of curiosity was outstanding thats why I would recommend them to everyone "THANKS AGAIN TACTICALPROMOS"

Tactical promos has sent me several boxes all of which are excellent everyone different full of lots of goodies that are useful everyday great quality great packaging always on time what more to say with tactical promos quality is job one.

Good old American people just trying to make a living and helping people that are just trying to earn a living and purchase products that are in good shape and give to family

This is an awesome company to work with their products are of high-quality. I would highly recommend this company for your needs.