Mythaya Reviews 239

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are consistently pleased with the products, often finding them to be beautiful, well-made, and exceeding expectations. Many people appreciate the careful and attractive packaging, which frequently includes thoughtful extras like cleaning cloths or bonus gifts. The ordering process is generally smooth and straightforward, contributing to a positive overall experience for many consumers. However, some customers experienced issues with delivery times, noting that shipping could be slow or that items did not arrive as expected. There were also instances where the size of the jewelry was smaller than anticipated, with some items appearing child-sized or not fitting properly. A few people also reported receiving broken items or experiencing quality issues shortly after wearing their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers describe the... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the quality, describing items as... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise fast delivery, prompt arrival,... See more

Order

Users describe positive interactions with their orders. Many customers express happiness with their... See more

Based on these reviews

Rated 4 out of 5 stars

I love my necklace, but I sent an email over a week ago to see if they are going to be offering it in gold. I was told that they do and to check out the website. I cannot find it there. Disappointed .... See more

Rated 4 out of 5 stars

Slow shipping but pretty earrings. It came with a silver polishing cloth.

Rated 5 out of 5 stars

Slight delay in delivery due to import controls I guess. Queried with customer services, received swift response. Item arrived and exactly as advertised. All in all a great transaction just requiring... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

239 reviews

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1-star

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Good customer support

Good customer support, but the items which arrived looked a bit cheaper than what I'd hoped with the money I paid for. The "Thaya S925 Silver Evil Eye Earrings" especially were way too small for me, I couldn't even close the clasp around my earlobes! It's as if the pair was made for children but not advertised as such. The Heart-Shaped Wings ring was lovely, though.

February 26, 2026
Rated 2 out of 5 stars

The Gem Fell Out of the Ring

I got these rings for me and my boyfriend to celebrate Valentine’s day, and not only did it take longer for the package to arrive than the website’s estimation (12 business days max), but the ring also broke 30 minutes into wearing it. The gem that was set into the ring fell out and I don’t know how to fix it. Don’t get me wrong, these rings are very nice, but if I have an issue this soon into wearing it, I can’t truly appreciate it.

February 26, 2026
Rated 5 out of 5 stars

Looks amazing, feels even better

Earrings I ordered came carefully packed. They're not only stunning and unique, but also good quality. Made with attention to detail and from light materials, what makes it easy and pleasant to wear. There are many options for discounts if you want to order more, but even without it the prizes are fair. I ordered raven drops, dragon tails and angel wings, they all came with additional earrings backs. In a package was also a polishing cloth and beautiful wolf pendant, perfectly fitting the vibe of my order. All the jewelry made me feel not only pretty but more like myself. Absolutely worth it!

January 30, 2026
Rated 5 out of 5 stars

I love Mythaya

I love Mythaya! The hummingbird ring I bought from them is beautiful. It's one of my favourite rings and communication with them was always good because they responded to my questions right away.
Thank you!

February 14, 2026
Unprompted review
Rated 4 out of 5 stars

I love my necklace

I love my necklace, but I sent an email over a week ago to see if they are going to be offering it in gold. I was told that they do and to check out the website. I cannot find it there. Disappointed .

January 28, 2026
Rated 5 out of 5 stars

Really surprised

I purchased a ring which is really pretty, im very happy with it.
Delivery time was brilliant to the UK.
The ring was boxed and in a lovely gift bag and came with a cleaning cloth.
Would recommend this company and will definite purchase from again

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Discount voucher Order Experience

I placed an order without discount voucher on 25 Dec & managed to edit the order by adding in the discount code straightaway. Emailed the team thereafter & got refund within a week, very prompt response.

December 25, 2025
Rated 5 out of 5 stars

Good company for gifts

Slight delay in delivery due to import controls I guess. Queried with customer services, received swift response. Item arrived and exactly as advertised. All in all a great transaction just requiring a little patience as with any international order.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Lovely but tiny

Ok. I do not want to complain.
The earrings are gorgeous but so tiny.
I was expecting them to be bigger.
My mistake to not check before buying.

November 24, 2025

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