Mythaya Reviews 

252
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the gorgeous jewelry and stunning designs, noting that the pieces look exactly like the pictures displayed online. Consumers also love the wonderful packaging, mentioning that items arrive carefully boxed with nice extra details like polishing cloths. Some reviewers were not happy with occasional delivery delays or unhelpful tracking information, while others mentioned that certain items arrived much smaller than expected. A few customers additionally reported issues with items breaking shortly after starting to wear them or being difficult to close properly. People appreciate the overall quality, though these minor shipping and sizing setbacks require a bit of patience.

What people talk about most

Product

People report positive experiences with product, highlighting that items are gorgeous and match the online... See more

Quality

Reviewers mention positive feedback about quality, noting that items match website pictures and feature... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers report timely arrivals, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a ring which is really pretty, im very happy with it. Delivery time was brilliant to the UK. The ring was boxed and in a lovely gift bag and came with a cleaning cloth. Would recomme... See more

Rated 5 out of 5 stars

Slight delay in delivery due to import controls I guess. Queried with customer services, received swift response. Item arrived and exactly as advertised. All in all a great transaction just requiring... See more

Rated 5 out of 5 stars

I am thrilled with the quality of the items I received. I love everything in my order, and I'm delighted to be able to wear a new type of jewelry on my ears that doesn't require getting them pierced a... See more

Rated 5 out of 5 stars

I ordered many years, always such beautiful earrings. Quality is good, Stones stay in place, colors are nice and stay nice. Delivery is good and packed in nice drawer boxes.


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

252 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(252)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience! The earrings are beautiful and arrived in perfect condition. Loved the extra backs and the little bonus bracelet – such a thoughtful touch. Highly recommend!

August 27, 2025
Rated 1 out of 5 stars

Not got my parcel

Not got my parcel. The tracking says it's still in transit but that it was on its way to me on the 9th. Still not got it. Tried contacting a number of times for an update with no reply. Overall ... Terrible

July 28, 2025
Rated 5 out of 5 stars

Wonderful!

The earrings ordered are absolutely beautiful and arrived in high quality packaging (very nice surprise). All arrived in the estimated postage time. Wonderful, thank you!

July 30, 2025
Rated 5 out of 5 stars

Care for detail

Jewelry Is really nice, good quality and interesting design. Everything was as esxpected, maybe even a bit better, and the materials are good quality. Perfect packaging, could maybe stanfd to substitute some plastica bags with wrapping paper, but great care was taken in making sure nothing would get damaged.

July 31, 2025
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied: the jewelry I ordered exceeded my expectations. The delivery times were respected, and customer service was quick and helpful in responding to my requests via email.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thaya - the mystery of a cat

I ordered this necklace bc I m a cat. ….lover and I own nine of them - alive - but when I received the this beautiful piece of art I was charmed by those blue eyes and I felt I had to adopt it too. So I put it at my neck and all the people I meet just can t take their eyes off it. It is delicate and sparkling with measure, just as a cat must be,All the features of this little face reflect one of the most lovable pet which is in itself a jewelry : the cat! And those blue eyes, I expect, one day will blink and my tenth cat will bear the name Thaya !

June 27, 2025
Rated 5 out of 5 stars

Very impressed!

So very pleased with my cat necklace that I ordered. It is so so pretty. It arrived very neatly packaged in a box that also included a free gift.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

For the price and not having heard of…

For the price and not having heard of Thaya before I didn’t expect much. I also didn’t think I’d see my earrings for a few weeks as I actually hadn’t a clue where they were coming from but recently everything I buy is from China and takes ages.

Imagine my suprise when they arrived today delivered in a box not an envelope. Inside, my earrings were beautifully packaged in a presentation box. The earring are amazing and don’t look or feel cheap and they arrived with a cleaning cloth so I can keep them looking beautiful.

Very impressed and am lining up my next purchases, the problem is that there are too many to choose from !

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

I never received the item

I never received the item. You insist that it was delivered to me. I have asked for proof of delivery 3 times but you have refused to provide it. I do not like being accused of dishonesty. Why do you not believe me? Where is the proof of delivery? I am a pensioner and cannot afford to waste money on stuff I do not get. I WANT MY MONEY BACK NOW!!!!

June 13, 2025
Rated 1 out of 5 stars

Im missing a necklace and i haven't…

Im missing a necklace and i haven't heard from them for 4 days now!!!

May 30, 2025
Unprompted review
Mythaya logo

Reply from Mythaya

I sincerely apologize for the delayed response as we were celebrating the Dragon Boat Festival.

Regarding your order, it appears that you did not select the necklace option; you only chose the earrings. As a result, your order only included the earrings and not the necklace.

I’m truly sorry for any confusion this may have caused, and I appreciate your understanding.

Rated 5 out of 5 stars

Love it!

The jewelry are more beautiful in reality - love the design and very high quality.
The costumer service is absolutly fantastic.
Very happy with my purchase and will buy again and again from you.
Thank you THAYA.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

I like mythaya

I like mythaya, I order earring that really fun and cute. They are delicate and little when a receive them. I am really happy, i feel so girly with them :)

March 28, 2025

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