I have been using Trust Medical since Fall 2025 and it's been great! The response time in receiving letter is always fast and if a correction is needed, someone responds quickly to make the correctio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Trust Medical™ is a telehealth medical practice that specializes in leave management. We provide employment and school-related medical documentation from board-certified doctors and nurse practitioners licensed in all 50 states.
Trust Medical providers are experts in evaluating patients for Doctor's Notes, FMLA Certification, Paid Family & Medical Leave (PFML), Short-Term Disability (STD), ADA Accommodations, and Return-to-Work Clearance (RTW). We make it simple, fast, and secure to request medical leave from licensed healthcare providers.
Every document is reviewed and signed by a credential-verified healthcare provider and includes:
Every document is HIPAA-compliant, legally valid in all 50 states, and accepted by employers, HR departments, schools, and institutions nationwide. If your medical document isn’t accepted, we’ll refund you in full.
Simple requests like Doctor's Notes are delivered within 15 minutes, with no video appointment required. A board-certified physician licensed in your state reviews your intake and makes an independent clinical decision on whether time off work is medically appropriate. For FMLA, PFML, Paid Leave, STD, and ADA accommodations, you'll have a live video evaluation with a licensed provider and documentation is delivered within 24–48 hours.
Trust Medical has helped over 250,000 patients nationwide get verified medical documentation.Need to verify the authenticity of a medical document or note? Our employer verification phone line is available daily from 7AM–11PM EST. If you have any questions, call us at 844-282-2731.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After using trust medical two times I’ve had a very great experience. On the second note I got, I must’ve entered the wrong DOB due to the note not having the correct date. Nick from customer support had the issue corrected in no time!

Reply from Trust Medical
They were quick to assist me and the doctor i spoke with was very kind and patient. They really swooped in provided assurance

Reply from Trust Medical
Quick and easy. Saved my life when I was feeling too sick to drag myself to an urgent care. I also needed an adjustment to the dates I requested, and they promptly helped me even though I reached out late at night. Highly recommend!

Reply from Trust Medical
Trust Medical was a breeze! It was so simple to set up the appointment. I spoke with Jessica McGlone and she was great. She was pleasant, easy to talk to, and explained how FMLA worked. I had my forms within 24 hours. Normally, I dread dealing with doctors or anyone in the healthcare field, but this was one of simplest processes I've ever had to go through. I put off applying for FMLA because I figured it would be a nightmare, but it was a dream. This will take a load off my mind and help protect my job for when I'm too sick to go into work. I would definitely recommend Trust Medical to anyone who needs FMLA paperwork! THANK YOU SO MUCH!!!!

Reply from Trust Medical
I’ve used website three times, once for a drs note and twice for FMLA. It’s so nice being able to get FMLA filled out so quickly. I’d typically go to my PCP but it’s so difficult getting in to be seen in the timeframe needed. Trust medical will be my go to from now on. I work in healthcare and have even recommended this service to patients. I truly appreciate everything that has been done for me.

Reply from Trust Medical
Excellent at listening to your medical issues and helping you solve them. All paper work is correct and gets to you quickly.

Reply from Trust Medical
There are several online websites that Google lists for you to get a doctor's note from, and I am SO thankful I went with Trust Medical! Being my first time not going to a walk-in clinic for a note, and using an online service I was very anxious and uneasy with the whole process. But within just a few hours I got an email back letting me know my request was approved, and my doctor's note arrived! After 2 days I still felt sick and needed to extend my work note for an extra day so I reached out via email and Trust Medical's support reached out to me promptly and was able to send me a new note with the additional day added once approved by the physician! Talk about a stress reliever! When you are sick and feel bad, the last thing you want to worry about is paperwork and making sure HR is happy. I was able to focus on my health and feeling better! If I ever find myself sick again, I will absolutely use Trust Medical again! Wonderful service!

Reply from Trust Medical
No complaints fast and easy to use service much appreciated ⭐️⭐️⭐️⭐️⭐️

Reply from Trust Medical
Trust medical company did me a good deal and helped me out when I was stuck they have been the best help I needed a work note and in the same day I got it delivered to my mail box I was impressed how fast it got took in care of thank you trust medical.

Reply from Trust Medical
The process of working with TrustMedical is easy and the turn around time is perfect!

Reply from Trust Medical
This was my first time using them and everything went great. I truly appreciate it.

Reply from Trust Medical
Without Trust Medical, I wouldn’t have been able to take my medical leave. They made the entire process easy, affordable, and accessible — especially important for someone like me without medical insurance. The providers were attentive, supportive, and gave me exactly what I needed to get my leave approved, and I could consistently book appointments on extremely short notice, sometimes even within the hour, which made everything far less stressful. What truly prompted me to leave this review, though, was the exceptional support team: James and Justine were responsive even on weekends, and when there was a minor delay with one of my documents, they proactively checked in to let me know they were still working on it. Their communication, timeliness, and genuine care kept me informed and reassured throughout the entire process.

Reply from Trust Medical
They did everything I needed in a very short time. Including a mix up with an error was fixed immediately.
Definitely recommend

Reply from Trust Medical
ive only had great experiences with them and they are very quick to respond about any questions you may have.

Reply from Trust Medical
I've used them twice due to grief and not wanting to pay $300 for urgent care to just get a day off work for something we should all be afforded. So far I've had no troubles and I've appreciated how cheap and fast it was. If that changes I'll update this review, but I can't say I've had any issues so far.

Reply from Trust Medical
I,ve had a great experience and the staff is extremely helpful and customer service is quick to respond with any problems and questions I have had. Would recommend to everyone.

Reply from Trust Medical
Very accommodating. Note is always correct. Fast and easy

Reply from Trust Medical
Great service! Reliable, prompt, professional and takes the stress out of navigating the FMLA process.

Reply from Trust Medical
Excellent results and very fast! I made a small mistake on my order and customer service helped me get it fixed, no questions asked. Amazing service! I am definitely using their service again!

Reply from Trust Medical
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.