I have been using Trust Medical since Fall 2025 and it's been great! The response time in receiving letter is always fast and if a correction is needed, someone responds quickly to make the correctio... See more
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Review summary
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After using trust medical two times I’ve had a very great experience. On the second note I got, I must’ve entered the wrong DOB due to the note not having the correct date. Nick from customer support... See more
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I had made a mistake on my information for a work excuse and they corrected my mistake without hesitation, responded promptly and was super friendly and helpful! The website is user friendly, easy to... See more
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I had an incredible experience! The website first off is very crisp and informative. Moving forward, when you choose what you need you only get a few questions to answer and you can even write your ow... See more
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Company details
About Trust Medical
Written by the company
Trust Medical™ is a telehealth medical practice that specializes in leave management. We provide employment and school-related medical documentation from board-certified doctors and nurse practitioners licensed in all 50 states.
Trust Medical providers are experts in evaluating patients for Doctor's Notes, FMLA Certification, Paid Family & Medical Leave (PFML), Short-Term Disability (STD), ADA Accommodations, and Return-to-Work Clearance (RTW). We make it simple, fast, and secure to request medical leave from licensed healthcare providers.
Every document is reviewed and signed by a credential-verified healthcare provider and includes:
- Official letterhead and secure signature
- Tamper-proof watermark and certificate of signature
- Provider's name, credentials, and medical license number
- Dedicated verification phone number for employers, schools, or recipients
Every document is HIPAA-compliant, legally valid in all 50 states, and accepted by employers, HR departments, schools, and institutions nationwide. If your medical document isn’t accepted, we’ll refund you in full.
Simple requests like Doctor's Notes are delivered within 15 minutes, with no video appointment required. A board-certified physician licensed in your state reviews your intake and makes an independent clinical decision on whether time off work is medically appropriate. For FMLA, PFML, Paid Leave, STD, and ADA accommodations, you'll have a live video evaluation with a licensed provider and documentation is delivered within 24–48 hours.
Trust Medical has helped over 250,000 patients nationwide get verified medical documentation.Need to verify the authenticity of a medical document or note? Our employer verification phone line is available daily from 7AM–11PM EST. If you have any questions, call us at 844-282-2731.
Contact info
4.7
Excellent
364 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
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Very fast and very legit
I was very skeptical at first, but after receiving my dr note in my email, that totally changed my outlook. Not only did I get it way before the 120 min allotted time, but it was very professional and my employer accepted it, no questions asked! I definitely recommend mytrustmedical!
April 1, 2026
Unprompted review
Reply from Trust Medical
Hi Julie,
Thank you so much for your feedback! We completely understand the initial skepticism, and we’re really glad we could exceed your expectations with a fast and professional service. It’s great to hear everything went smoothly with your employer as well. We truly appreciate your recommendation.
Thank you for trusting Trust Medical 💙
They replied immediately and got a new…
They replied immediately and got a new note from the doctor when I made an error on the days I needed the note for. They went above and beyond and thats lost on businesses these days. They already had my money and could have had me pay again... thank you to the staff who responded so quickly
March 28, 2026
Unprompted review
Reply from Trust Medical
Hi Doug,
Thank you so much for your kind words! We’re really glad our team could step in quickly and make the correction without any hassle. Going above and beyond for our patients is always our goal, and it means a lot to hear that it made a difference for you.
Thank you for trusting Trust Medical 💙
Could not have been any easier.
Acquiring a doctor’s note to provide proof that I needed to be home to take care of my ill child was straight forward, convenient, and very easy! I had the note emailed to me in less than an hour, and it included everything that would be required by any employer to stay with company policy. I would definitely use Trust Medical again should the need arise.
March 28, 2026
Unprompted review
Reply from Trust Medical
Hi Brian,
Thank you so much for your thoughtful feedback! We’re really glad to hear the process was easy and convenient, especially when you needed to care for your child. It’s great to know everything met your needs and was delivered quickly. We truly appreciate your support and look forward to helping you again if needed.
Thank you for trusting Trust Medical 💙
Great response time.
March 26, 2026
Reply from Trust Medical
Hi,
Thank you for your feedback! We’re glad to hear you were happy with our response time. We truly appreciate your support.
Thank you for trusting Trust Medical 💙
Super understanding
I had to miss multiple days unexpectedly and they were super understanding and changed the days multiple times. Overall they were very nice and I got my doctors note quickly.
March 25, 2026
Unprompted review
Reply from Trust Medical
Hi Maya,
Thank you for your kind words! We’re glad we could be understanding and flexible during an unexpected situation. Happy to hear everything was handled smoothly and that you received your note quickly.
Thank you for trusting Trust Medical 💙
I had a sickness that went way longer…
I had a sickness that went way longer than I expected so I asked them if they could amend the sick note because I had to miss another day of work and they did so very promptly. It's a great service that saves me money and my employer is always satisfied with the note.
March 2, 2026
Was quick and looked great
March 21, 2026
Reply from Trust Medical
Hi,
Thank you for your feedback! We’re glad to hear everything was quick and met your expectations. We truly appreciate your support.
Thank you for trusting Trust Medical 💙
Fast, easy and efficient
I would definitely recommend their services because I accidentally put wrong information and I was able to reach out to them and they quickly resolved my problem! Services are very supportive, fast, and easy!
March 13, 2026
Reply from Trust Medical
Hi,
Thank you for your kind feedback! We’re glad to hear everything was fast, easy, and that our team could quickly fix the mistake for you. It means a lot that you found the process supportive and efficient.
Thank you for trusting Trust Medical 💙
They are very accommodating and quick…
They are very accommodating and quick with response.
March 11, 2026
Unprompted review
Reply from Trust Medical
Hi Aaliyah,
Thank you for your kind words! We’re glad to hear you found our team accommodating and quick to respond. We truly appreciate your support.
Thank you for trusting Trust Medical 💙
Note in under 20. And adjusted for longer symptoms.
Got a doctor's not for work in under 20 mintues. A day after my symptoms dis not improve. I asked for them to adjust it. And they easily did. Getting back to me within the day.
Will always recommend and use this sight.
March 11, 2026
Unprompted review
Reply from Trust Medical
Hi James,
Thank you for your feedback! We’re glad to hear you received your note quickly and that our team was able to make the adjustment just as fast when you needed it. We truly appreciate your recommendation and support.
Thank you for trusting Trust Medical 💙
They were a great and fast help the…
They were a great and fast help the even went back to correct the dates on some paperwork they forwarded to me very helpful!
March 10, 2026
Unprompted review
Reply from Trust Medical
Hi Seth,
Thank you for your kind feedback! We’re glad we could assist you quickly and make the necessary corrections without any hassle. Happy to hear everything worked out well for you.
Thank you for trusting Trust Medical 💙
i needed two days off for personal…
i needed two days off for personal reasons and this saved me for cheap, i highly recommend and will use again if need be.
March 10, 2026
Unprompted review
Reply from Trust Medical
Hi Tommy,
Thank you for your kind words! We’re glad we could provide a quick and affordable solution when you needed it. We truly appreciate your recommendation and look forward to helping you again if needed.
Thank you for trusting Trust Medical 💙
Fast and efficient
Fast and efficient. Had great customer service and highly recommend
March 9, 2026
Unprompted review
Reply from Trust Medical
Hi Samuel,
Thank you for your kind feedback! We’re glad to hear you had a fast and efficient experience and that our customer service made a positive impression. We truly appreciate your recommendation.
Thank you for trusting Trust Medical 💙
Reply from Trust Medical
Hi,
Thank you for your kind words! We’re glad to hear you felt supported and cared for. Providing a helpful and accommodating experience is always our goal.
Thank you for trusting Trust Medical 💙
My Experience was Great, highly recommend.
My Experience was very fast and efficient. Handled with the most Professional Service and would highly recommend it to anyone.
March 7, 2026
Reply from Trust Medical
Hi Robert,
Thank you so much for your kind words! We’re glad to hear your experience was fast, efficient, and handled with professionalism. Your recommendation truly means a lot to us.
Thank you for trusting Trust Medical 💙
They've since reached out and are offering support
I really need help and I can seem to get in touch with anyone that's familiar with my case , up date to my review they reached out and have been going above and beyond to help me through what feels like an incredibly hard to for me in my personal life.
March 6, 2026
Unprompted review
Reply from Trust Medical
Hi Marcus,
Thank you for updating your review and sharing your experience. We’re really glad our team was able to reach out and support you during such a difficult time. It means a lot to us that we could be there for you when you needed it most, and we’re always here to help.
Thank you for trusting Trust Medical 💙
Doctors note
Needed a Doctors note. They provided. Needed a quick update and they obliged at no additional cost. All done within an hour.
March 6, 2026
Unprompted review
Reply from Trust Medical
Hi Ken,
Thank you for your feedback! We’re glad we could provide exactly what you needed and quickly make the update with no hassle. Happy to hear everything was completed within the hour.
Thank you for trusting Trust Medical 💙
Reply from Trust Medical
Hi Dave,
Thank you for your support and recommendation! We’re glad to hear you had a good experience with our service.
Thank you for trusting Trust Medical 💙
Easy process with real doctors
Easy process with real doctors. Have used both FMLA and doctors notes with ease, had a problem with one due to my own error and customer service was through the roof. Kind, considerate and very helpful. I’d recommend.
February 26, 2026
Reply from Trust Medical
Hi,
Thank you so much for your kind words! We’re really glad to hear you’ve had a smooth experience with both FMLA and doctor’s notes, and that our team was able to help quickly when you needed it. Your recommendation truly means a lot to us.
Thank you for trusting Trust Medical 💙
I highly recommend this service
I highly recommend this service. The customer service team is very responsive, kind, and caring. The turnaround time is quick. I will use this service in the future for when I need an excuse for work or my child's school.
February 23, 2026
Unprompted review
Reply from Trust Medical
Hi Maurissa,
Thank you so much for your recommendation! We’re really glad to hear our team was responsive, kind, and able to provide a quick turnaround when you needed it. We truly appreciate your support and look forward to helping you again in the future.
Thank you for trusting Trust Medical 💙
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