Banner for MyTutor

MyTutor Reviews 3,930

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and the positive impact tutors have on students' confidence and understanding. Many appreciate the ease of setting up lessons, the detailed feedback provided after each session, and the overall quality of the service. People find the website user-friendly, making it simple to navigate and book sessions, and the platform is often praised for its efficiency in connecting students with suitable tutors. However, some customers were dissatisfied with the customer service, citing unhelpful responses and issues with account management, including unexpected cancellations. A few people also mentioned difficulties when applying to become tutors, feeling their experience was overlooked or that the application process was rigid.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use for... See more

Service

Clients share positive opinions on service, highlighting the effectiveness of the tutors and the personalized... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent... See more

Website

People report ambiguous experiences with the website. Many customers find the website easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My tutor has been such a blessing. She has been excelling in maths. I get reports after every session saying what she did well and what needs to be worked through. My daughter choose to keep her camer... See more

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Making a difference

My son is enjoying the sessions and seems to be gaining confidence. He likes working with Ross, and seems to be happier about his understanding, early days as the new year has just started but I am positive that with this support he will be able to get the mark he is aiming for in his maths highers.

September 3, 2025
Rated 5 out of 5 stars

We are incredibly grateful to Yasmin

We are incredibly grateful to Yasmin. M for the amazing support and guidance she provided to our daughter, Taisia, in Chemistry and Physics, thanks to Yasmin’s patient teaching, deep subject knowledge, and encouraging approach, Taisia achieved an outstanding grade 7-7 in Science – a result that truly reflects both her hard work and the quality of Yasmin’s tutoring.Highly recommend

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Alisha was fantastic!

My daughter had Alisha for some maths tuition to help her through her GCSE Maths and she passed! She said it was the tutoring that really helped and tipped her over into the pass mark. She was over the moon as she didn't want to have to re-take at college. Well worth the time and money and Alisha was lovely and understanding and set all the right tasks to help her.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

GCSE French…

My son received predicted grades in his French Year11 GCSE mocks which needed some improvement. We decided to try using ‘MyTutor’ to see if they could help. We were extremely fortunate that Rochanaa was available. With only a few months until the actual GCSE’s Rochanaa’s patience and hard work to improve my son’s confidence meant he increased his actual results by 3 grades. I would highly recommend Rochanaa as a tutor. She was always well prepared for lessons, on time and her perseverance to help my son believe in his capabilities has done them both proud. Thank you Rochanaa for all your help.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from this tutoring…

Excellent service from this tutoring company. Quickly found an amazing maths tutor - James. He was efficient, friendly, professional, encouraging and immensely supportive to our teenage son struggling with some aspects of maths. As a result he achieved a grade 6 at higher level today and we are thrilled. Would not have been possible without the additional tutoring from James. Thank you

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great service

This is a great service that allows students to study at a time that fits with them. We we able to identify a potential tutor and step thus up in 24hrs. Our tutor was able to support our so through GCSE maths and helped him achieve this desired result that's allowed him to go on and study maths at A level. Would recommend this service. Thank you

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

English

My son's tutor purely concentrated on his English, she took him from a 2 to a 5.

Brilliant tuition that really put him at ease and grew his confidence, thank you so much Runa J

January 3, 2025
Unprompted review
Rated 4 out of 5 stars

Good help for my child

Easy communication
Initial talk with one of team member was impressive
Prompt reply
Found good teachers

My child has attended few classes only and a message of increase in fees already received this makes me give 4 stars

August 15, 2025
MyTutor logo

Reply from MyTutor

Hi Saba,

Thank you for taking the time to leave your review.

We are pleased to hear that you had a good initial interaction with the team and found suitable tutors for your child.

We do understand that price increases can be a worry; however, we’ve ensured that lessons booked before these changes are at the same prices you agreed on.

You’ll be able to check this on your payments page and see that your lesson costs remain the same.

If you’re unsure or have any questions, please don’t hesitate to contact our dedicated customer service team via live chat, phone or email at support@mytutor.co.uk

Thanks again Saba,
The MyTutor team.

Rated 4 out of 5 stars

Very pleased parent, but too early to comment

It's been three weeks in the summer that my son has been having tutions for GCSE for 3 subjects. I am very pleased and he is confident and secure with the three tutors allocated to him. Both mytutor coordinators who helped me initially were excellent. I've given only four stars because I find it too expensive. I feel, for parents taking more sessions, there should be some sort of package deals or more affordability

August 18, 2025
Rated 3 out of 5 stars

I’ve found it very quick and easy to…

I’ve found it very quick and easy to find a tutor, and I really value the regular contact with them. The tutor has shown great knowledge and has been a fantastic support in teaching my child.

One drawback is that lessons can only be paid for via a debit card, which means I have to transfer money out of my savings/current account to cover this. This would be easily solved if there were an option to pay by entering a bank account number, not just a card number.

I’ve also found the website booking and amending system a bit tricky to navigate, so a more user-friendly interface would make the process even smoother.

August 12, 2025
MyTutor logo

Reply from MyTutor

Hi Kristy,

Thank you for taking the time to leave your review.

We’re pleased that you found it easy to find and connect with a tutor, and we’re happy to hear that they’ve been a fantastic support and hope this continues for you and your child.

We’re sorry to hear you’ve found the website booking system and paying for lessons tricky. We are always looking for ways to improve the system and process to ensure a seamless and easy experience for our customers, so I’ve passed this over as feedback to the relevant team to look into.

Please don’t hesitate to reach out if you need support with navigating the site or anything else. Our dedicated customer service team is on hand to help!

You can contact us via live chat, phone or email us at support@mytutor.co.uk.

Thanks again for leaving your review.

Have a great day.
The MyTutor Team.

Rated 5 out of 5 stars

Sam, Physics

Sam, gave my son a great deal of assistance and the dedicated tutoring paid off. Son got his grade and will be off to Durham where i hope he will be able to say thanks in person

August 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look