As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more
Company replied
Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more
Company replied
excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done
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Company details
Written by the company
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Contact info
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australia
- info@mytuxedo.com.au
- mytuxedo.com.au
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I have made multiple purchases
I have made multiple purchases. First and foremost the quality is there, it's a great product for the price. Secondly, I ordered the wrong size and I have had to return and replace the items. They make this process easy. I'm buying more suits later in the year I highly recommend them.
February 19, 2025
Reply from MyTuxedo
Good morning Hayden,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning James,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Iain,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
I am repeat customer
I am repeat customer, tuxedos are true to size.
Best price for quality for tuxedos anywhere.
February 3, 2025
Reply from MyTuxedo
Good morning Melaine,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Easy online shopping for quality goods
The jackets ordered were exactly as described and true to size so consequently fitted perfectly. Well made and of quality cloth. They arrived in very quickly time. Thanks
January 28, 2025
Reply from MyTuxedo
Good morning Helen,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Order was as ordered and delivery was…
Order was as ordered and delivery was on time ,
January 24, 2025
Reply from MyTuxedo
Good morning Douglas,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
A practical choice...
These guys have a product that is practical, the quality is exceptional, it has a practical system of measurements and was packed and delivered promptly. Very happy, thank you!
January 20, 2025
Reply from MyTuxedo
Good morning AZ,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Looks great
January 17, 2025
Reply from MyTuxedo
Good morning Shane,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Easy to order and fast delivery
Easy to order and fast delivery. Items were exactly as described
January 16, 2025
Reply from MyTuxedo
Good morning Greg,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
NOT DELIVERED YET
January 8, 2025
Reply from MyTuxedo
Good morning Geraldine,
Thanks for taking the time to leave your review, sorry to see you have not received delivery yet.
Looking into this I can see delivery was attempted on 14th January @ 13:11 and again today @ 19:36. Both occasions nobody was home and driver has noted there was no suitable safe place to leave your order.
The order has been marked as delivered, so if this is still no the case please contact info@mytuxedo.com.au and the team will look into this for you.
All the best
Dave
Customer Services, Operations & Logistics Manager
Great quality exact size as ordered
January 8, 2025
Reply from MyTuxedo
Good morning Michelle,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning S Marshal,
Thanks for taking the time to leave your review, sorry you feel like this.
Maybe you could email us and advise what we can do better next time?
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
One plus and one minus
Faster delivery than I expected, but the white braces ordered were delivered black, which I already have from last time.
December 30, 2024
Reply from MyTuxedo
Good morning,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Ignacio,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning DK,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent Service
I bought a pair of shoes and it's too long, then i sent an email to the Customer Service and they responded really well so i got a refund. And I reorder the right size.
November 15, 2024
Reply from MyTuxedo
Good morning Roderick,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Tristram,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Incredible quality
The jacket I purchased is exceptionally well made. It is true to size and feels great to wear. The speed of delivery was excellent. I have purchased from MyTuxedo many times and it is always a great experience. Thank you.
November 1, 2024
Reply from MyTuxedo
Good morning Peter,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Darren,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Exceptional experience I had from on line sales company
Best I had from on line sales company, Emeley was great she responded to my emails and helped get my order on time, I can’t speak any highly of her and your company, great experience and I received the exact item I ordered,
Many thanks❤️❤️❤️❤️
October 28, 2024
Reply from MyTuxedo
Good morning Marwan,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
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