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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant frustration with the customer service, describing it as unhelpful and unresponsive. Reviewers frequently mention issues with slow response times and a perceived inability of support staff to understand or address their concerns effectively. The website is also a point of contention, with some users reporting difficulties with its functionality. A recurring theme among dissatisfied customers is the verification process, where many report being asked for the same documentation repeatedly or having valid documents rejected without clear explanation. While some users found good discount codes, others felt that the offers were not genuinely beneficial or that many discount codes simply did not work.

What people talk about most

Customer service

People report negative experiences with customer service, often describing it as non-existent, unhelpful, and... See more

Discount

Users describe ambiguous interactions with discounts. Many reviewers report issues with discount codes not... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report a lack of response to their inquiries,... See more

Response time

Customers consistently express frustration with the slow and unhelpful response times. Many report not... See more

Website

Customers consistently express frustration with the website. Many report issues such as being redirected when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter has never been able to successfully use her account. We have tried to contact UNiDAYS on several occasions and had no response. She has even asked for her account to be deactivated so sh... See more

Company replied

Rated 3 out of 5 stars

Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.

Company replied

Rated 5 out of 5 stars

Great service, my only issue - you’re not able to use your membership in foreign stores e.g. if you want use a UK membership in a German Apple Store, they are not able to recognise student discounts.... See more

Company replied


Company details

  1. Advertising Agency
  2. Coupon Service
  3. Marketing Agency
  4. Media and Marketing Agency

About UNiDAYS

Written by the company

UNiDAYS is the world’s largest Student Identity Platform. With over 22 million verified members across 115 markets, we take 800+ of the biggest brands into the hearts and minds of tomorrow’s professionals.

UNiDAYS supports, enables and inspires young people to be their best selves, powering next-gen learning, earning and retail experiences.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good till now

December 15, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 5 out of 5 stars

Great Deals

Great Deals for Students and Friends

December 19, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 5 out of 5 stars

Great deals

Great deals and great prices.
Enjoy the outstanding items for less prices

December 19, 2024
UNiDAYS logo

Reply from UNiDAYS

Yassss, this is what we live for! Hearing that
you're loving UNiDAYS puts a huge smile on our
faces! 😊✨

Rated 5 out of 5 stars

All good!

Always amazing with UNiDAYS as usual.

February 20, 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 1 out of 5 stars

Just bad…..

December 10, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for keeping it real with your feedback! If there is anything in particular you think we can do to improve, please edit your review to tell us and we'll make sure to pass it along to the right
UNiDAYS team. Your voice matters! 🗣👂

Rated 4 out of 5 stars

Very good App

Very good App, but maybe more Sponsoring.

December 10, 2024
UNiDAYS logo

Reply from UNiDAYS

Are there any specific brands you're dying to
see? When you get a sec, drop them in your
review — we're ready to expand our lineup
based on what you want!🎧🛍

Rated 5 out of 5 stars

I can recommend

I can recommend as you can save some money :)

December 15, 2024
UNiDAYS logo

Reply from UNiDAYS

Love that you're saving money with UNiDAYS 🎉
Keep cashing in those savings and living your
best student life!

Rated 1 out of 5 stars

Does not work

December 15, 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with your account.
If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 4 out of 5 stars

Pretty nice option for students

Love the option to have as many codes as i want for example for asos!

Some codes would be pretty nice:
Booking.com
Zalando
Amazon

December 13, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 1 out of 5 stars

The promised rebate wasn't applicable…

The promised rebate wasn't applicable and now I get emails for no reason.

December 12, 2024
UNiDAYS logo

Reply from UNiDAYS

Sorry to hear you're having a rough time with our offers.
If it's still causing you stress, shoot us a message at help@myunidays.com and we'll hop on it. We're here to make things better, promise!

Rated 5 out of 5 stars

Simple and many brands

A lot of brands and easy to apply

December 12, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 1 out of 5 stars

App does not work

App does not work, gives this error even if I verifired user: „Ein Fehler ist aufgetreten“

December 5, 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with the app. If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 1 out of 5 stars

Apple shouldn’t be in bed with Unidays.

Apple are letting themselves down by partnering with Unidays for education discount verification. In this case, it’s a question of verifying a school teacher for a Mac purchase. All the supporting documentation has been provided (multiple times). Unidays has simply stonewalled. Sadly, this has wasted lots of time. I note their repeated responses on this website saying, “We’re sorry, please contact our help team, we’ll sort it…” Well, I’ve approached their help people. And as a result I am very sceptical about that!

December 5, 2024
Unprompted review
UNiDAYS logo

Reply from UNiDAYS

We’re really sorry you’ve been experiencing issues with your account.
We have requested more details so that we are able to look into this further for you.

Rated 5 out of 5 stars

Excellent App for Student Benefits

This platform is excellent to get all students benefit and I love it. It’s easy and very organised. Better offers. Overall great experience

March 26, 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 3 out of 5 stars

its good and most of the codes work…

its good and most of the codes work however some codes just dont work or dont do what they was told would do also always logs me out so before i get a code i have ti log in all over again

December 8, 2024
Unprompted review
UNiDAYS logo

Reply from UNiDAYS

Ahh, we hate that you've been facing issues with redeeming UNiDAYS offers 😞 But don't sweat it, we can help.

Message us at help@myunidays.com requesting some backup and we'll get
things sorted!

Rated 5 out of 5 stars

Sony

That was a very decent offer for students

November 30, 2024
UNiDAYS logo

Reply from UNiDAYS

Sony deals are always a win. Not only
do you get something you love, but you’re also
saving cash💸

Rated 5 out of 5 stars

Best Deals

Best Deals, all at one place and a seamless Shopping experience!!

November 29, 2024
UNiDAYS logo

Reply from UNiDAYS

Stoppp, you're making us blush 😳🙈 Thanks sm
for sharing: you provide the good vibes, we
provide the savings!

Rated 2 out of 5 stars

It shows 12% on rebuy but no way to use…

It shows 12% on rebuy but no way to use it

December 5, 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with redeeming this offer. If you’re still having issues, drop us a line at help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 5 out of 5 stars

Best for student life

Unidays is really helpful when you are a student. It has many perks and helps you save alot of money

March 27, 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

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