I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... See more
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Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... See more
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... See more
Company replied
It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... See more
Company replied
Company details
Written by the company
We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.
Contact info
Unit 15 Stfit Park, TQ12 3SH, Newton Abbot, United Kingdom
- 01626 897776
- info@myvapestore.co.uk
- myvapestore.co.uk
4.9
Excellent
2K reviews
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They won’t let you down
The staff members are very helpful and have very detailed advice with whatever you would like to know about vaping and the products they sell and can cater for all your vaping needs
November 7, 2024
Reply from My Vape Store
Couldn't have put it better myself Matt! Thanks for the review bud we do appreciate it!
My order came extremely quickly which…
My order came extremely quickly which fantastic price per vape juice is great but sadly this time my order was wrong I ordered a orange flavour to try but got sent a peach one which is why I put only 4 stars I didn’t inform shop as tried the peace one thinking it was the orange one it wasn’t too bad
October 29, 2024
Reply from My Vape Store
Sorry to hear that! A very rare occurrence, but we'll make note of it and hopefully you should find all future online orders arrive with you as intended. Thanks for letting us know!
10/10
This is my second order and once again brilliant!! Arrived the next day, wrapped well and great product. Why can't all company's be this good?
November 12, 2024
Reply from My Vape Store
Bless you! So glad to hear you're getting on well with us, expect that same 10/10 service every time around!
Reply from My Vape Store
Love to hear it, all bases covered. Thanks for taking the time to leave us a review!
Good customer service
Good customer service, staff give useful information, very satisfied with my new vape
November 2, 2024
Reply from My Vape Store
Good to hear Josiane! Hope to see you back in soon when you need a top-up!
Reply from My Vape Store
Thanks Tim! Hope you're getting on well with those Bar juices bud!
Amazing service and really fast delivery of products…. Always go above and beyond will never go elsewhere now ive found you guys!!!!
Amazing service snd teally
November 2, 2024
Reply from My Vape Store
Always love to hear it Emma! Who can blame you, once you've found My Vape Store no one else compares!
OUTSTANDING
Have used these many times before and always have had outstanding service. Great products and outstanding service with super fast delivery
November 2, 2024
Reply from My Vape Store
Thanks Tracy! Glad you've stuck with us and we hope you're still getting on well with your bar salts!
Good price quick delivery,1st time I…
Good price quick delivery,1st time I used for hardware,will definitely use again
October 28, 2024
The best VAPE shop!!
October 21, 2024
Reply from My Vape Store
Best in the biz! Thanks for noticing Gary! Hope you're getting on well with those Nexus pod salts!
Friendly people
October 28, 2024
Reply from My Vape Store
Thanks Tom! We're a friendly bunch for sure.
Great staff always happy to help very…
Great staff always happy to help very friendly
October 21, 2024
Reply from My Vape Store
Thanks Wayne! Always happy to help in whatever way we can. Whether in store, online or over the phone. Thanks for taking the time to leave us a review bud!
Reply from My Vape Store
Thanks Trevor! I'm sure if your pup could leave us a review it'd have mentioned the free dog treats! Your pup gets so excited for a free treat! Thanks for the review bud!
The staff are really friendly and…
The staff are really friendly and really know there stuff when it comes to vaping.
October 26, 2024
Reply from My Vape Store
We've been in the business a long time now and picked up all the tips/tricks along the way! Thanks for taking the time to review our services Matthew!
Staff always friendly and helpful
Staff always friendly and helpful, well stocked store always has what I need
October 25, 2024
Reply from My Vape Store
Love to hear it Gemma! If ever we don't have what you're after though be sure to let us know and i'm sure we can have it in for you sharpish!
Amazing customer service brilliant item…
Amazing customer service brilliant item highly recommended
October 25, 2024
Reply from My Vape Store
Nice one Alan, glad you're getting on well with your purchase! Thanks for the review!
Reply from My Vape Store
Thanks Kelly! That's good to know! If ever you see room for improvement though be sure to let us know! Always looking to improve best we can
Lovely friendly staff
Lovely friendly staff, love going in there!! Always happy and so helpful.
October 16, 2024
Reply from My Vape Store
That's so nice of you to say Debbie! So glad we can brighten your day!
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