Cannot fault service received from company. However there is a small problem which is partially my fault. The socks are too long as I have short legs. The size guide does not specify knee to ankle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took 6 weeks to get any info about order actually being shipped. Product is good when it is finally delivered
I got what I ordered. And was pleased with the product. Only complaint was the amount of time it took to get here.
it was good,but 1 pair had a small rip near the top
Company details
Written by the company
Welcome to our trusted online store, your premier destination for top-quality compression socks designed to promote optimal blood circulation and provide relief from swelling and related conditions. At My Vital Flows, we specialize in offering a wide range of compression socks meticulously crafted to enhance your overall well-being. Our compression socks are expertly designed to apply graduated pressure to your legs, ankles, and feet, effectively improving blood flow and preventing the accumulation of excess fluid. Whether you're an athlete seeking enhanced performance or someone experiencing discomfort due to prolonged sitting or standing, our compression socks offer a convenient solution for promoting healthy circulation. Designed with your comfort in mind, our compression socks are made from premium, breathable fabrics that offer a snug yet gentle fit. The carefully calibrated pressure exerted by our socks helps reduce swelling, inflammation, and discomfort associated with conditions such as edema, varicose veins, and deep vein thrombosis (DVT). At My Vital Flows, we understand that every individual has unique needs. That's why we offer a diverse selection of compression socks, catering to various lifestyles, preferences, and medical requirements. From stylish and colorful options for everyday wear to specialized athletic compression socks for optimal performance, our collection has something for everyone. Navigating our user-friendly website, you'll find detailed product descriptions and size guides to assist you in selecting the perfect pair. We are committed to ensuring your satisfaction, which is why we encourage our valued customers to share their experiences. Be sure to explore the genuine reviews and testimonials left by our delighted customers on trusted platforms like Trustpilot. With My Vital Flows, you can enjoy a seamless online shopping experience. We offer secure payment options and swift, reliable shipping to ensure that your compression socks reach you promptly. Our dedicated customer support team is always available to address any queries or concerns you may have, ensuring your peace of mind. Take the first step towards improved blood circulation, reduced swelling, and enhanced comfort by choosing our premium compression socks. Join the countless individuals who have experienced the transformative benefits of our products. Visit www.myvitalflows.com today and embrace a healthier, more active lifestyle.
Contact info
city of industry, 91748, california, United States
- info@myvitalflows.com
- myvitalflows.com
3.6
Average
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Myvitalflows
Hi Keryn, we would like to express our sincere apologies for any inconvenience or dissatisfaction you may have experienced with your recent purchase from My Vital Flows. Our goal is to provide you with the best possible product and service, and it appears that we have fallen short of that commitment in your case. We understand the importance of your satisfaction, and we want to make things right. We are happy to send you out a replacement. We have just sent you an email requesting for your order's information so we can go ahead in shipping your replacement order. Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding.
Good service
Good service , good product. Found the socks to work well , so recommended to my brother in Barrie , Ontario , Canada , and I believe he ordered some as well. Having ordered off the net before , I ordered the next size up from what your chart thought would be my size , and i'm glad i did. Also recommended my brother do the same. Thanks. Will probably order more in the future.
January 1, 2024
I like the way the socks feel
I like the way the socks feel, the pattern of the sock will leave the same pattern on your legs but you don't notice it until you take the socks off. They do a fabulous job of keeping the swelling down during the day and they don't slide down.
December 29, 2023
The socks fit great and work just as…love those socks
The socks fit great and work just as advertised
December 29, 2023
Very nice fit and material
Very nice fit and material, but one of the three pair set tore on putting on.
Subsequent to my first review, the company replaced the problem pair with a new one in very good time.
I have now uprated the star rating and amended the review.
November 13, 2023
Reply from Myvitalflows
Hi Howard, I am sincerely sorry about that. We would be happy to send you a replacement for the socks with issue. Please email us at info@myvitalflows.com. Please be assured that we are taking immediate action to correct this error and ensure that it does not happen again. Thank you for your understanding and patience as we work to make things right. We appreciate your continued trust in our company.
The advise on sizing is poor and poor admin staff
The advise on sizing is poor, the size is important because the socks are a tight fit but the is no advice.
.The stiching inside the sock is not finished properly and marks legs and ankles . The socks are returnable at the buyers expense to a USA address which from the problem i had was no one appeared to monitor the receipt of post, hence my refund took 30 days from return despatch to the actual receipt of refund, The courier stated that parcel was delivered but was not traced by poor admin staff. Do not trust promise of early refund.
November 23, 2023
Unprompted review
Reply from Myvitalflows
Hi Jammy, I am sorry to hear your bad experience with the product. Please send us more details at info@myvitalflows.com. Our team is committed to providing you with the best possible service, and we understand the importance of resolving this matter promptly. If you have any concerns or questions, please feel free to reach out to us directly, and we will be more than happy to assist you.
Real compression socks..
The fact that I was surprised this time with the fit. I got a larger size thus time and I really didn't need to. The lg size was tight in the beginning but as I wore them, they loosened to the proper fit. only thing is they need a lining because the print on the outside leaves indentations on your legs.other then that they're fine now and get the job done.
December 16, 2023
Unprompted review
I do not recommend these socks
These socks fit weird and they had loose threads inside soon as I put them on. Returns are at your expense.They are very uncomfortable and itchy due to being completely nylon.their reply is BS I have been working with them and my only option is to pay for the return also if they then send a different pair i have to pay 25 shipping
November 19, 2023
Reply from Myvitalflows
Hi Jean, we sincerely apologize for any frustration or inconvenience you've experienced with our product. Your satisfaction is our top priority, and we understand that the current situation falls short of the high standards we aim to uphold. Our customer support team is here to assist you every step of the way. We have just sent you verifications to be eligible for return. Please feel free to respond to the emails we sent you. Once again, we apologize for any inconvenience this has caused you. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
I recently had a knee surgery and the…
I recently had a knee surgery and the doctor recommended the socks. I bought some that were finally too hard to put. I decided to try yours. What a good choice! They are confortable, quite easy to put on and easy to wash .
I would recommend them to anyone.
Just a little negative point: I had specified that I wanted three black pairs but I received a black one, a blue one, a white one…
November 21, 2023
Reply from Myvitalflows
Hi Sylvia, thank you for taking the time to share your feedback with us. We greatly appreciate your input, as it helps us understand our customers' experiences and continually improve our products and services. We look forward to serving you again and ensuring your experience exceeds expectations.
Pretty good socks i have had a couple…
Pretty good socks i will continue to purchase more
December 12, 2023
Unprompted review
Reply from Myvitalflows
Hi Gary, we strive to provide exceptional products and services, and your kind words reinforce our commitment to delivering customer satisfaction. Your support is what motivates us to continuously improve and exceed expectations. Thank you so much!
Reply from Myvitalflows
Thank you so much for your positive feedback. We value your input and look forward to serving you in the future.
1st only one pair fit properly and…
1st only one pair fit properly and would not recommend still waiting to see if they send me a replacement for two defective pairs! Well as others have said there not smooth inside leaving you legs looking terrible would not recommend this company so far.
December 7, 2023
Unprompted review
Reply from Myvitalflows
Hi Floyd, we sincerely apologize for any inconvenience or trouble you may have experienced with your recent order. Your satisfaction is our top priority, and we want to ensure that we address any issues promptly.
To resolve the matter, we have prepared a set of instructions for the replacement process. Please respond to the email we sent. We appreciate your understanding and the opportunity to make things right. Thank you for choosing My Vital Flows, and we look forward to ensuring your satisfaction with the resolution of this matter.
The inside of the socks is not finished…
The inside of the socks is not finished smoothly, so at the end of the day, my legs looked like they'd been buried in gravel all day- all pitted and sore. Will have to throw these out. I gave 2 because the fit was good.
November 20, 2023
Reply from Myvitalflows
Hi David, we appreciate you taking the time to share your feedback, and we want to express our sincere apologies for any inconvenience you may have experienced. Our goal is to make things right, and we are committed to resolving this matter to your satisfaction. Please feel free to contact our customer support team at info@myvitalflows.com and they will be happy to assist you further. Thank you for bringing this to our attention. We value your feedback and are dedicated to improving our products and services based on customer experiences.
I give the product a 4 star but the…
I give the product a 4 star but the customer service a 1 star!
I ordered the socks and the blue ones came properly sized. I also ordered white and black and although they were the same size as the blue ones they were HUGE. they went up about 8" above my knee. when I contacted customer support, ther first response was quick. I supplied them the info they aske for and it has been 3 days since I last heard from them even though I email daily to do an exchange that they offered.
December 5, 2023
Unprompted review
Reply from Myvitalflows
Hi Anthony, I appreciate you bringing this to our attention. We are sincerely sorry about the frustration you felt with our Customer Service. Our system got into technical trouble and thankfully it is now fixed. We have just sent you instructions of returns. You may respond to the email and let me know if you need help.
DDelivery was good and the comfort of the stockings is excellentsI received my stockings and compared to…
I received my stockings and compared to what I was using the level of comfort is amazing, as far as the sizing goes, what I chose was just right, so I would tell anyone asking that the stockings are true to the advertised sizing.
Delivery was good and I daresay when the time comes I will be happy to order again...thank you
December 4, 2023
Unprompted review
Reply from Myvitalflows
Thank you so much for your positive feedback! I truly appreciate your kind words and am thrilled to hear that my experiences align well with your expectations. If there's anything more you'd like to know or discuss, please feel free to reach out. I'm excited about the opportunity and look forward to the next steps!
Wanted to return the socks and they…
Wanted to return the socks and they gave me a hassle. I would never order from this company again.
November 14, 2023
Reply from Myvitalflows
Hi Orlando, we are sincerely sorry that you felt inconvenience in returning the items. We have provided options of returns to your email address on November 28, 2023 and we are awaiting response from your end. You may reach us through info@myvitalflows.com and we would be happy to assist you further. Thank you so much!
Great Product - Great Customer Service - Great attention to detail.
I placed an order and made a mistake with the sizing. I sent an email to inquire about returning the products for the correct size. To my delight and satisfaction, the return email from a staff member Nikki was professional and offered a solution straight away. The first call solution was excellent. I managed to secure another order, without all the mumbo jungo one would normally have to put up with from other companies I have had to deal with in the past. For me it wasn't about the money, it was about being actually valued and listened to. The product is great and well made and offered me the pain relief I was searching for. Great Product - Great Customer Service - Great attention to detail.
November 9, 2023
Unprompted review
Reply from Myvitalflows
Fantastic! I sincerely appreciate your wonderful 5-star review. That you had such a great experience using our product and service makes us very happy. We are incredibly grateful for your nice words and thrilled to have surpassed your expectations.
After some time wearing them my calves…
After some time wearing them my calves feel better.
October 24, 2023
Reply from Myvitalflows
Thank you so much for your incredibly positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.