Vital Tea Reviews 20

TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

I am very confused. Been seeing the Chinese doctor show up on Vital Tea videos talking about bad breathe, big acne, etc. but it’s weird that I see the same video but with another company?Dandyfoods???... See more

Rated 1 out of 5 stars

Attention!!! Got scammed by Vital Tea! I bought products and then immediately cancelled my items but they insisted that they want ro send it and eventually items got returned somewhere in route but th... See more

Company replied

Rated 5 out of 5 stars

My husband’s been drinking it for months now — he swears by it! I even heard some Hollywood celebs are fans too 👀 Honestly, it really works!


Contact info

3.4

Average

TrustScore 3.5 out of 5

20 reviews

5-star
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1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

I am very confused

I am very confused. Been seeing the Chinese doctor show up on Vital Tea videos talking about bad breathe, big acne, etc. but it’s weird that I see the same video but with another company?Dandyfoods??? Is the doctor AI? Been drinking the tea for 2 weeks now and I haven’t seen much change.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Too expensive

Too expensive for what it is, there are better choices at much lower prices. Very long shipping time.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

so good!

Haters can move along,this tea has helped me so much. I’m a loyal fan now. They’ve got a huge community online and totally deserve it!

September 1, 2025
Rated 1 out of 5 stars

I am writing this review to get your…

I am writing this review to get your attention. I tried to order but India is not showing in delivery list. Kindly help. If the product is good india can be your best market. If you are worried about logistics, please work with amazon.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience
Terrible experience. I placed an order a month ago and still haven't received my products. Getting in touch with customer service was a nightmare. No one seemed to know what was going on, and responses (if any) were slow and unhelpful. I won’t be ordering from them again.

June 26, 2025
Unprompted review
Vital Tea logo

Reply from Vital Tea

Hello Dear,
We are very sorry for the unpleasant shopping experience and we apologize for the delay of your package due to the impact of the Canada Post strike. Please be assured that we process every order carefully, but unfortunately this is out of our control and we hope your understanding. In any case, we have processed a refund for your order.
And for sure, we will continue to improve our service. Welcome your next visit.  🌹
Vital Tea Team

Rated 1 out of 5 stars

Expensive, low quality sent from china

Sent from China this is low quality products sold for a premium price. Do your research and you can get natural quality local products for a third of this price

June 10, 2025
Unprompted review
Vital Tea logo

Reply from Vital Tea

Hello Dear,
It should be clarified that we have several branches around the world, and the shipping location will be based on the product's stock availability and distance to arrange delivery. Thanks for your understanding.
And we're sorry that our product could not satisfy you. But please don't worry, our ingredients are made of high quality pure natural organic herb blend, without any additives or planting residues, and because of this, the herbs don't look so perfect, we don't use any pesticides or growth agents to interfere with the natural growth of the plants during their growth process, we have been following the law of natural growth, I hope you can understand that.
Of course, we will continue to improve our service. We welcome your next visit.
Vitality Tea Team

Rated 5 out of 5 stars

Recomendable

My husband’s been drinking it for months now — he swears by it! I even heard some Hollywood celebs are fans too 👀 Honestly, it really works!

February 25, 2025
Rated 5 out of 5 stars

like it!

Can’t believe I found such an honest brand — Vital Tea really cares. Their ingredients are all organic, and they’ve got branches all over the world. After drinking their liver detox tea, so many of my symptoms improved. Truly grateful 🙏 I’ll keep buying and recommending it to my friends!

February 14, 2025
Rated 1 out of 5 stars

Attention!! Got Scammed!

Attention!!! Got scammed by Vital Tea! I bought products and then immediately cancelled my items but they insisted that they want ro send it and eventually items got returned somewhere in route but they again wanted me to keep it and wait dor delivery and once it's arrived in customs I got another bill to pay! And asked customs to return it! And now after a few weeks I still didn't get a refund and Vital Tea doesn't answer my emails.

April 4, 2025
Unprompted review
Vital Tea logo

Reply from Vital Tea

Hi dear, our customer service team has already contacted you promptly and processed the refund. We’re a responsible brand with 20 years of experience, always operating with a “customer first” mindset. If you have any further questions or concerns, feel free to reach out to our support team online — we’re always here to help!

Regarding the customs clearance issue, it's actually very rare for our customers to be asked to pay additional fees. This is definitely an uncommon situation. Sometimes customs may review packages differently based on individual circumstances. We truly hope for your understanding.

Rated 1 out of 5 stars

Never received my order

Company looks American and European but those are just address. It's China based company. Everything operates in China. I submit my order 8th of March 2025 as of today my package is still in China. 5 to 10 business day shipping promise absolute shit. I am asking refund but they are saying I should return my order that I never received. Absolute joke, absolute bullshit of company.

April 2, 2025
Unprompted review
Vital Tea logo

Reply from Vital Tea

Hi dear, we saw that your order has been delivered — thank you so much for your patience! We're truly sorry. Your situation is extremely rare. All our other customers received their goods within 5 to 7 working days. It might be due to a logistics peak, or perhaps it was an individual customs clearance issue you encountered while in Ireland that caused the delay. We have numerous customers in Ireland, and none of them have experienced the problem you mentioned. We hope you can understand our situation.

Just to reassure you: we have local companies and warehouses in the U.S., U.K., and across Europe. Your order was shipped based on the closest available warehouse. Since your address is in Ireland, the dispatch was arranged accordingly depending on regional warehouse inventory. We hope you can understand, and thank you again for your support!

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