MyWorkwear Reviews 

4,951
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the garments, highlighting the high standard of embroidery and printing. Many people commend the staff's professionalism and helpfulness, noting how individuals often go above and beyond to assist with orders and ensure satisfaction. The service is consistently described as super fast and efficient, with a smooth ordering process and excellent communication. However, some customers also noted inconsistencies with garment sizing. Reviewers mentioned specific instances where items like polo shirts or fleeces were either smaller or larger than anticipated, suggesting that sizing can sometimes be a bit out.

What people talk about most

Product

Customers had positive experiences with product, praising the quality of items like work trousers, hoodies,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the first-class quality of... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and professionalism.... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism and helpfulness.... See more

Order

Reviewers consistently express satisfaction with the ordering process, highlighting its ease and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although it took a while to get our logo looking as it should, my customer care representative, Fiona Hand was absolutely brilliant. Nothing fazed her, she managed the logo digitalisation process unti... See more

Company replied

Rated 5 out of 5 stars

From 1st contact to ordering, it was made so easy. Supplied multiple logo's and desired locations, after several attempts they managed to get exactly what i wanted. placed order and can't wait to rec... See more

Company replied

Rated 5 out of 5 stars

The team at My Work Wear assisted us from start to finish when we needed to purchase new workwear for the team at Sutcliffe & Co. My Work Wear were recommended to us by Morgan Motor Company,... See more

Company replied

Rated 5 out of 5 stars

Amber and her team goining above and beyond to get us our orders that had been lost twice and return to sender by DHL Norwich. She was fab, communication was excellent and she never gave up. Thank yo... See more

Company replied


Company details

  1. Printed Clothing Store
  2. Embroidery Service
  3. Safety and Work Wear Store
  4. Uniform Store
  5. Work Clothes Store

Written by the company

MyWorkwear are the UK's favourite online workwear, uniform, clothing and promotional wear supplier, celebrating our 40th year in business this year! We offer over 3,000 products in our online store and some of the biggest brand names in the workwear industry. We can personalise your order to include your logo, name or message. These can either be embroidered or printed. We have no minimum order, so whether you are ordering for yourself or a whole company, MyWorkwear can offer you a cost effective solution. Please let us help you with your personalised clothing requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,951)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional company will use again

Very professional company will use again

September 3, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us a review, Vincent.

We're really pleased to hear your feedback and look forward to working with you again soon!

Kind regards,
The Team at MyWorkwear

Rated 2 out of 5 stars

NOT FOR ME

Was disappointed with the quality of the polo shirts and the sizing was very strange - baggy at the back but very short.

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to provide us with your feedback, Linda.

We're really sorry to hear that the polo shirts weren't a good fit for you. We do recommend checking the size guides on each of our product pages or speaking to our team for additional advice as they will always be happy to help. We stock over 50 different brands and they all have different sizing, just the same as different brands do on the high street.

I believe we have refunded you for the garments but if there is anything else we can do for you in the future, please do not hesitate to reach out to our team and they'd be happy to help.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Superb service and products

Excellent products, I love the quality of the tee shirts and the fleece I bought. I can not fault the service either, I had to return items due to some items not fitting but this is not a size issue. All the garments are all true to size.

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review, Jacquie,

We really appreciate your feedback and hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Great value

Great value, turnaround and communication. Use on a regular basis.

July 31, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Pat.

It's wonderful to hear that you were pleased with the value, turnaround time and our communication. We're thrilled to have you as a repeat customer.

We look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 4 out of 5 stars

Unfortunately I had peeling letters

Unfortunately I had peeling letters, however Amelia from customer was fantastic and organised for replacements to be embroidered

September 3, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your feedback, Peter.

We're really pleased that Amelia was able to help you out with this and will pass on your kind words to her. We also apologise for any inconvenience caused by the peeling letters, we're glad this got rectified for you.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Very good quality polo shirts and…

Very good quality polo shirts and really nice embroidery, excellent price, will most definitely be using again

September 3, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review, Joseph!

It's great to hear that you were pleased with the quality of the garments and the decoration, and the price.

We look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Great quality of clothing

Great quality of clothing, easy online service. Quick processing time.

September 1, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Michaela,

We're really happy to hear your feedback and hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Fantastic company with great service

Fantastic company with great service, quality products at fair prices -what more does anyone want?
Well done guys

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for leaving us a review.

We're really pleased that you were happy with the service, products and pricing.

We hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Great customer service

Great communication, price and customer service. Recommended and will use again.

September 1, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Anthony.

It's brilliant to read your feedback.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Great service

Great service , quality of clothing really good , had so many compliments on my logo how great it looks.

August 27, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you Julie, for leaving us a review.

We're thrilled to hear your feedback, it's especially great to hear you've received compliments on your new garments.

We hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted, excellent communication from start to finish and high quality printing products abd embroidery I will 100% use again

September 8, 2025
Unprompted review
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review, Craig.

We're so pleased to hear that you were impressed with the communication and the product of the garment decoration.

We look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Team are outstanding

Team are outstanding. Replacement shirts done in a very short time .
Everything absolutely fantastic

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Stephen.

We're thrilled to hear your feedback and will pass on your kind words to the team.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Always a smart buy

Exactly as ordered

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, James.

We're really pleased to hear this.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Fantastic Customer service

Very helpful knowledgeable staff.

August 29, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Richard.

We're very pleased to hear that our staff were able to advise you on your order.

Kind regards,
The Team at MyWorkwear

Rated 4 out of 5 stars

Good product, shame about the delivery confusion

Quality of the embroidery is absolutely top notch! Initially this was a very poor review as I hadn't received the product and it appeared DHL had attempted to take it to the wrong address. Having now received it, it's superb! Just a shame about DHL and their service. Had a very pleasant exchange on the phone just now from MyWorkwear and they were absolutely lovely and very understanding.

August 28, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us your feedback.

We're really sorry for the slight delay in your order, as our Customer Services Manager advised on the phone with you, we will be raising this as an issue directly with our courier for them to investigate.

However, we are really pleased that you are happy with the product once received and hope that we can work with you again in the future.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Happy customer, will use again

Quality items, good customer service, quick delivery

August 28, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Mel.

We're so pleased the items, service and delivery were all 5 stars!

We hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 3 out of 5 stars

Be aware of sizing

I ordered a small Albatross fleece but when it came it was enormous. The customer service assistant told me that because it was a unisex garment it would normally be classed as a medium.

The customer pays for the return as well as the initial postage which I hadn't noticed, so my fault.

I can't risk returning it and ordering an extra small as I'll probably be even more out of pocket. I have already spent £26 on a fleece I can't wear.

It's such a shame because the fleece itself is lovely with internal pockets which is unusual.

Check the size and remember returns aren't free!

August 27, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to provide us with your feedback, Jenny.

We're really sorry to hear that your order wasn't a good fit for you. We do recommend checking the size guides on each of our product pages or speaking to our team for additional advice as they will always be happy to help.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Highly recommended

Fantastic service and rapid turn around. Print quality is way beyond what I expected - will be ordering again!

August 26, 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you very much for your review.

We're so pleased to hear your feedback and look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

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