NaijaMarket.co.za logo
Visit website

NaijaMarket.co.za Reviews 306

•
TrustScore 5 out of 5

4.8

e-Commerce Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often receiving their orders much faster than expected. People are also very satisfied with the quality of the products, noting that items arrive in perfect condition and are well-packaged. The overall service, from ordering to delivery, is frequently described as seamless and excellent. However, some customers mentioned issues with packaging, specifically that fresh produce in plastic bags caused sweating, and a few experienced torn packaging with products spilling. Additionally, a small number of people felt the delivery price was too high, and one reviewer noted that the courier's packaging was dirty.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the swift and... See more

Product

Reviewers express satisfaction with the products, often highlighting their quality and freshness. Many... See more

Service

Consumers consistently find the service to be positive, highlighting its efficiency and speed. Many reviewers... See more

Order

Users describe positive interactions with order. Customers consistently praise the smooth and easy ordering... See more

Quality

People report positive experiences with quality. Many customers received their items in perfect condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more

Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.

Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

EXCELLENT SERVICE🌟⭐️

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have received your goods in good condition and on time. I have nothing but high praise for this business and it has been nothing but a pleasure patronising them.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service, fast delivery, easy checkout

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 days.
I will definitely order from them again.

September 29, 2025
Rated 5 out of 5 stars

Very impressed by the service and…

Very impressed by the service and delivery. I received my items in perfect condition and ordered everything online.

I will definitely order more items in the future. Excellent 10/10 :D!!!

September 19, 2025
Rated 4 out of 5 stars

Good service and delivery to Western Cape

Service was fast and delivery went smoothly. Only small negative was putting the fresh produce (cassava and plantain) in plastic bags made them sweat which is not ideal. Packaging in paper (even newspaper) would be better. I want to add that I live in the Western Cape which is quite a way from Johannesburg but I received my produce quickly enough to enable purchasing the fresh items as well.

August 30, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look