NaijaMarket.co.za Reviews 306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often receiving their orders much faster than expected. People are also very satisfied with the quality of the products, noting that items arrive in perfect condition and are well-packaged. The overall service, from ordering to delivery, is frequently described as seamless and excellent. However, some customers mentioned issues with packaging, specifically that fresh produce in plastic bags caused sweating, and a few experienced torn packaging with products spilling. Additionally, a small number of people felt the delivery price was too high, and one reviewer noted that the courier's packaging was dirty.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the swift and... See more

Product

Reviewers express satisfaction with the products, often highlighting their quality and freshness. Many... See more

Service

Consumers consistently find the service to be positive, highlighting its efficiency and speed. Many reviewers... See more

Order

Users describe positive interactions with order. Customers consistently praise the smooth and easy ordering... See more

Quality

People report positive experiences with quality. Many customers received their items in perfect condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect Perfect

Perfect Perfect, being shopping from naijamarket, absolutely 💯 percent fresh food stuffs i honestly do recommend to anyone looking to buy Nigerian foodstuffs,fast delivery too

June 7, 2025
Rated 5 out of 5 stars

Really happy with the quick delivery

Really happy with the quick and efficient delivery. Product quality was also excellent.

April 24, 2025
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Muchenja, thank you for choosing NaijaMarket. Indeed, we go out of our way to source the best quality products and ensure that our deliveries are at record speed. We look forward to serving you again. NM

Rated 5 out of 5 stars

The delivery was faster than I…

The delivery was faster than I expected. I was kept in touch at every step of the transaction, from ordering to payment to delivery! Fantastic. All that is left is to test the product

April 10, 2025
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Phuti, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. We look forward to serving you again. NM

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