Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more
Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more
Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more
Company details
Written by the company
NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.
Contact info
17 Wolmarans Street, Braamfontein, Johannesburg, 2001, Johannesburg, South Africa
- 0640595957
- orders@naijamarket.co.za
- naijamarket.co.za
4.8
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Quick and easy to deal with them.
October 30, 2024
Reply from NaijaMarket.co.za
Hi Lundi, thank you for choosing NaijaMarket. We try to simplify our user experience and customer service to make it easy to shop with us. We look forward to serving you again. NM
Reply from NaijaMarket.co.za
Hi Mrs Mbhele, thank you for choosing NaijaMarket. We look forward to serving you again. NM
Great same day delivery service
Great same day delivery service. Your customer service skills are exceptional. Great shopping experience you’ve gained a new customer. You followed up to even confirm if I did get the order. Thanks for the special shopping experience. Can’t wait to surprise my partner with a Garri meal 👌👌
October 17, 2024
Convenient
October 17, 2024
Great service & great customer service
Great service I ordered in the morning & my order was delivered same day👌. Keep up the good work👌
October 17, 2024
Unprompted review
Happy with the product
Happy with the product, it was fresh and they were efficient.
September 26, 2024
Great service with fast delivery
The service I got was great and the order was delivered very fast
September 26, 2024
Quick response and respectful delivery…
Quick response and respectful delivery - goods well protected to ensure they don’t spill.
September 26, 2024
Reply from NaijaMarket.co.za
Hi Martha, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. We look forward to serving you again and again. Please refer us where and when you can. NM
Reply from NaijaMarket.co.za
Hi Mpho, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you, and we are looking forward to you shopping with us again. Please refer us where and when you can. NM
Good customer service and communication
I read one review saying their parcel got delivered in 24 hours after order completion, and mine was beyond that time. I called to follow up on it and got assured it will be delivered on the same day, which they did. I am very satisfied with this level of service gesture.
September 10, 2024
Reply from NaijaMarket.co.za
Hi Portia, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. Indeed, we pride ourselves on our efficient customer service and fast delivery. We are looking forward to you shopping with us again. Please refer us where and when you can. NM
Satisfied customer
Timely delivery and easy direct payment to bank account. I used ABSA telephone banking.
September 10, 2024
Reply from NaijaMarket.co.za
Hi Ian, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you, and we are looking forward to you shopping with us again. Please refer us where and when you can. NM
Excellent service
September 8, 2024
Reply from NaijaMarket.co.za
Hi, Andiswa; thank you for choosing NaijaMarket and for your kind review. Serving you was an absolute pleasure. We are looking forward to you shopping with us again. Please refer us where and when you can. NM
Reply from NaijaMarket.co.za
Hi Marcus, thank you for choosing NaijaMarket. Serving you was an absolute pleasure. Our efficient customer service, quality products and fast delivery are our strongest points. We are looking forward to you shopping with us again. Please refer us where and when you can. NM
Reply from NaijaMarket.co.za
Hi Elson, thank you for choosing NaijaMarket. Serving you was an absolute pleasure. We pride ourselves on our efficient customer service, quality products, and fast delivery, which are our strongest points. We are looking forward to you shopping with us again. Please refer us where and when you can. NM
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