NaijaMarket.co.za Reviews 306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders much sooner than expected. Many people highlight the excellent service, noting prompt communication and a smooth ordering process from start to finish. Reviewers are also very happy with the products, which arrive in perfect condition and are often described as fresh and of exceptional quality. However, some customers also noted issues with packaging, mentioning torn bags and products spilling, or fresh produce sweating due to plastic bags. Additionally, a few people felt that the delivery fees were too high, and there were occasional concerns about the quality of some fresh items being old.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the swiftness and efficiency... See more

Product

Clients share positive opinions on product, with many reviewers highly recommending the company and its... See more

Service

People report positive experiences with service, often highlighting its efficiency and speed. Customers... See more

Order

Customers consistently note positive experiences with order, highlighting the smooth process from ordering to... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service

Great service! I’ll be back

August 27, 2024
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Onx, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. We look forward to having you back. Please refer us (our products and service) where and when you can, NM.

Rated 5 out of 5 stars

Quick delivery

Quick delivery

August 15, 2024
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Ethel, thank you for choosing NaijaMarket. It was a pleasure to serve you, and we delight ourselves with our very quick delivery (thank you to our excellent and efficient courier partner - The Courier Guy). We look forward to serving you again. NM

Rated 5 out of 5 stars

Good product

This product works so well and the delivery was so fast 🙌 very happy customer 😄

August 15, 2024
Rated 5 out of 5 stars

A prompt response to enquiries and fast…

A prompt response to enquiries and fast parcel delivery blew my mind

August 7, 2024
Unprompted review
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi, True Identity; thank you for choosing NaijaMarket. It was an absolute pleasure to communicate with you and serve you. More than that, our fast delivery is one of our strongest points, along with the quality of our customer service and products. Please refer us where and when you can. NM

Rated 4 out of 5 stars

Dedicated Supplier

Ordered goods and was courieried in 24hrs
I used this Aboniki Balm for my leg pain and Headaches and works well.
Try it fo yourself, it relieves pain fast.

August 7, 2024
Unprompted review
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi, Harinarain; thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. Our fast delivery is one of our strongest points, along with the quality of our customer service and products. Please refer us where and when you can. NM

Rated 5 out of 5 stars

amazing service

Wow, was so easy to order and pay, immediate response, and quick service, i was really surprised when it was delivered so ao quick, definitely ordering again

July 22, 2024

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