NaijaMarket.co.za Reviews 

315
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often receiving their orders much faster than expected, sometimes even the same day. The products are frequently highlighted for their excellent quality and arriving in perfect condition, with many appreciating the accuracy of their orders. Reviewers also commend the outstanding service, noting the helpful communication, easy ordering process, and friendly interactions. However, some customers also noted issues with packaging, mentioning torn nylons and products spilling, or fresh produce sweating due to plastic bags. A few other people also felt that the delivery fees were too high.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

People report positive experiences with service, with many expressing happiness and satisfaction with the... See more

Product

Customers consistently note positive experiences with product, often praising the quality, freshness, and the... See more

Order

Users describe positive interactions with order, frequently highlighting the speed and efficiency of the... See more

Quality

Consumers find quality to be positive, with many reviewers reporting items arriving in good condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

315 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(315)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing service

Wow, was so easy to order and pay, immediate response, and quick service, i was really surprised when it was delivered so ao quick, definitely ordering again

July 22, 2024
Rated 5 out of 5 stars

Naijamarket Great Expierience!!

I had a great experience from the day I enquired about the product to placing an order and receiving it. The online responce are quick and very helpful. I recieved my order the next morning after placing it. Thank you Naijamarket

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service received from Naija…

Outstanding service received from Naija market. Delivery was in 24 hours. Interaction with consultant named Samson on WhatsApp was professional, helpful and quick. I give them 10/10. Definitely 5 star service

June 19, 2024
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Khus, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. We look forward to serving you again. Please refer us where and when you can. NM

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