While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Literally got scammed. They delivered a wrong phone case, then I tried contacting customer support. Over 10 replies later, still didnt agree to send a new case or a refund. Customer service blocked my... See more

Rated 1 out of 5 stars

I contacted nakamacases to ask what their reflective outlines on their cases were made from, because I work around reactors and can’t have certain materials on my person. All they replied was “ou... See more

Rated 5 out of 5 stars

I ordered weeks ago 2 phone cases (Tanjiro and Luffy) after their come back and it was really worth the wait. I ordered in the past and comparing them to the new ones they have better quality and pr... See more

Company replied

Rated 5 out of 5 stars

Purchased a Nezuko phone case from here and I absolutely love it! Looks exactly how it was advertised and the delivery didn’t take long at all. I can track the parcel and gave me frequent updates, wou... See more

3.5

Average

TrustScore 3.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My case arrived today and i love the…

My case arrived today and i love the quality from the case so i would recommend buying here :)

September 4, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Good product

Case took 13 days to arrive. Nothing to complain about the quality. Looks cool.

September 3, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Monkey D. LUFFY phone case review

I’ve ordered one of the best sellers, the Monkey D. LUFFY phone case. I’m really happy with what I ordered and I would definitely recommend those phone cases.

August 30, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Fast delivery and quality

Fast delivery and quality, i love the 2 items i bought

September 2, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone cases :)

Rated 5 out of 5 stars

Ordered 2 cases, very happy

I ordered 2 cases and I am very happy with the Quality. The phone cases look exactly like they show on the pictures and ads and the Quality is way better than i expected. The support was also very friendly and fast replying and answered all my questions. Overall i am very happy with my new phone case and I am looking forward to buy again.

September 2, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are really happy you love your new phone case :)

Rated 1 out of 5 stars

Really bad quality

Really bad quality.
I gifted this case to a friend.
It was for a Samsung with MagSafe.

First of all.
They don't show any images of different models. On arrival unfortunately part of the face was cut off due to the placement of the camera.

Second of all.
I emailed them due to a small bubble or dot that was on the case but I never heard back.

Third.
I just received a photo from my friend after they used it for two weeks now.
1/3 of the image has faded to the (fake) metallic background layer.

For the price the case itself should be better quality and the customer service should be better as well.
I'm pretty sure that my bad comment on their ad will be removed so I'm posting my review here. Hopefully people will see it.

August 31, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi, we are sorry for what happened. Only few orders have that issue. Please contact with us, we will send you a new one for free.

Rated 5 out of 5 stars

Better Than Expected – Matches the Photos

I ordered a Gear 5th phone case and I’m really happy with it! The quality is solid, and the design looks exactly like the pictures on the website – no surprises. It fits my phone perfectly and feels durable. Definitely worth the purchase.

August 25, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Show reviews in all languages. (34 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look