Naked Paper Reviews 1,619

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 698 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the effectiveness and eco-friendliness of the toilet paper, kitchen rolls, and tissues. Many appreciate the convenience of the subscription service, noting its ease of use and flexibility for adjusting orders and delivery schedules. People also commend the efficient delivery service, often mentioning its promptness and the plastic-free packaging. However, some customers expressed dissatisfaction with the product's quality, specifically mentioning that the toilet paper can be too thin, rough, or not soft enough, leading to using more sheets or causing drainage issues. A few also noted that the tissues were not as soft as they would have liked.

What people talk about most

Product

People report positive experiences with product, consistently praising its quality and environmental... See more

Quality

Clients share positive opinions on quality, particularly regarding the toilet paper, kitchen roll, and... See more

Delivery service

Customers had positive experiences with delivery_service. Many reviewers praise the speedy and convenient... See more

Order

Consumers find the ordering process to be very positive, highlighting its ease and flexibility. Many... See more

Subscription

Customers consistently note positive experiences with subscription. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, loo rolls, Economical and on an easily suitable/ adjustable subscription basis. Would recommend as functional and yet without bleaching and hence toxins. 2 ply is absolutely fine and ro... See more

Rated 5 out of 5 stars

It's great to be using a selection of sustainable basic household products supplied by a company with its heart in the right place. The subscription process has proved very easy to use and adjust whe... See more

Rated 5 out of 5 stars

Love it. Yes, the toilet roll is not as soft as some supermarket sold brands perhaps, but at what cost softness! It's perfectly soft enough for the job required of it! And how can I choose any other p... See more

Rated 5 out of 5 stars

Love that you are so committed to being green and improving your processes. Think the government should reward you by lowering your tax burden maybe this would give more companies a nudge. I wish... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've been using NP for quite a years…

I've been using NP for quite a years now on subscription from the days of Naked Sprout. It's excellent toilet paper hence my continued purchase. Until the factory was closed there was a big British Tissues factory up the valley from where I live and I went on a few guided tours of the factory and saw DIXEL, VELVET, CUSHELLE, TORK brand names and I saw first hand how their tissues were made. The quality of NAKED PAPER is no less quality as them AND uses sustainable and environmentally friendly as well. Will continue as a customer !!

May 12, 2026
Unprompted review
Rated 4 out of 5 stars

Pleased with the speed of delivery and…

Pleased with the speed of delivery and the quality, apart from one thing. This is something I haven't raised before and have been a customer for several years. On my last but one order, many of the rolls lacked perforations on every 3rd sheet, which can be quite annoying, as it's a waste of paper. I'm only mentioning it, as it may be something you can rectify in the manufacture, as it has happened several times.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good for me and good for our world

The toilet rolls are soft and i am really happy that Naked Paper, it comes straight to my door so I don't have to carry it. If you run out you can easily order more, finally I am glad that this paper is made with regard to keeping our world, are animals, and and ourselves able to,continue to live in our beautiful world

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent bamboo toilet rolls

Excellent bamboo toilet rolls. We have been using them on subscription for 3 1/2 years now and have no intention of switching to any other brand. Strong, absorbent and environmentally friendly.
The kitchen roll is also excellent.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat custom

I've had a subscription for bamboo loo rolls first couple of years and delighted with the price, convenience and quality. The paper breaks down easily so doesn't block my drains unlike "luxury " paper. I'm happy with the product and delivery

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

This company does all the thinking for…

This company does all the thinking for me. They are constantly upgrading and finding ways to be even more friendly to the planet - and their customers! Easy, economical and hassle-free subscription, and delivery. No constant pestering to buy more products. I know when I see an email from them, it is worth looking at. Honest and informative about their processing and excellent standards.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great product - works perfectly and better for environment

We’ve been using Naked Paper for a few years now and very happy with the products. We find it at least as good as any other in the market but with the bonus of no extra wrapping and an easy conscience around the whole production process, from an environmental point of view. Totally sold!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

We found the toilet paper too flimsy

We found the toilet paper too flimsy, and needed to use twice as many sheets as other brands. Very scratchy, and my wife hated wiping with them after she had a pee.

May 12, 2026
Unprompted review
Naked Paper logo

Reply from Naked Paper

Thanks for trying Naked Paper but very sorry to hear it wasn't a good fit for your home. We'll ensure the feedback is raised with the team. If you haven't already please do reach our to the support team at hello@nakedpaper.com and they'll be able to help with a refund under our first order guarantee

Rated 4 out of 5 stars

Great product

Great product, wonderfully sustainable, constantly aiming to improve its products. Less happy re repeat orders: we are 2 people so want less frequent nudges to reorder!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Love the recycled paper

Very happy with the toilet paper and delivery service. The colour doesn't bother me at all, if anything I feel better using it as I know that environmentally harmful chemicals haven't been used to whiten it. I also love that it is made in the UK from cardboard.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Love the stuff

Love the stuff! Good quality paper and a fab price too. These guys deliver to your door super fast too. A class act, thank you!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Innovative

The Naked Paper company is always on the lookout to improve its product and service. We have used their products for many years now. I order 4 boxes at a time to reduce the number of journeys to our door in a year. The product gives more than satisfactory results and we are happy with it.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Value convernirnt happy planet future

I like this product because I can buy in bulk and not have to purchase any for some time. The eco credentials are why I started using it and I feel that everything we can do is worthwhile. The product functions well and I have no problems using it, conveniencewith flexible subscription.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and price

Tried out this toilet roll product and was satisfied with the quality and price. Bought a bulk order that should see me through to the best part of a year. No worries about buying loo roll for the time being.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stellar

Absolutely stellar. The subscription is a sensible quantity (to fit in my limited cupboard space!) and tinkering with reordering dates if required is always straightforward. The unbleached, recycled paper toilet roll is a solid ethical choice, and I can't see myself ever buying elsewhere again.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Loo roll trial

Recently tried the trial of loo roll. Great service and speedy delivery. It makes me happy to know i'm doing better for the planet and my body too. Looking forward to trying kitchen roll with my next order.

May 12, 2026
Unprompted review

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