Naked Wines (US) Reviews 

2,916
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and wide selection of wines, often finding unique options not available elsewhere. Many appreciate the excellent value and fair pricing, noting better quality for the cost. Reviewers also enjoy discovering new wines and supporting independent winemakers, finding their purchases delightful. However, some customers noted significant issues with delivery, experiencing missed or delayed orders. Problems included wine sitting in transit for days, packages not arriving as scheduled, or being lost, causing frustration. While some reported efficient deliveries, inconsistency was a concern for others.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the wide variety of excellent wines... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the speedy delivery and the... See more

Price

Users describe positive interactions with price, consistently finding quality wines at fair and affordable... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really appreciate the good quality wines they offer which you can't get anywhere else. I try other wines occasionally but Naked wines are usually superior or at least to my taste and I order regular... See more

Rated 4 out of 5 stars

Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little... See more

Rated 4 out of 5 stars

I've subscribed for over 3 years and thoroughly enjoyed the experience. I get wines that i can't find in the supermarket, they're delivered pretty efficiently (only one delivery glitch and they sort... See more

Rated 5 out of 5 stars

A large selection of wines to choose from, enabling me to try a wide range of wineries and varietals. Still like Pinot Gris and Sauvignon Blanc, learned more about Oregon and Washington State wines, a... See more

Company replied



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4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

All reviews

(2,916)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fun and Interesting

It’s fun and interesting to try different wines and know you are supporting the vintners too! You can also connect with the vintners and I have had several interesting exchanges with a few of them. The customer service is always exceptional.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

One of the best parts of being an Angel is chatting with the vintners and becoming part of their journey. Having those personal exchanges makes every glass even more special. Thanks for the shout-out to our service team, too!

Rated 5 out of 5 stars

A Great Way to Buy Wine

NW not only carries a wide selection of excellent wines, but it provides you a way to support the winemakers AND to give them feedback. I also appreciate the ratings and have been guided by them when ordering a wine that I haven’t yet tried.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

It's because you're worth it! Thanks for being an amazing Angel!

Rated 5 out of 5 stars

Naked Wines club is by far the best

Naked Wines club is by far the best. You choose the amount of money that comes out of your account every month and it goes straight into your wine account. The choices of vineyards and wines are terrific, with a lovely variety from wines around the world. If you are not satisfied with a bottle, you get refunded. So far I don't think I've been disappointed with a wine I haven't liked. I have some of my faves and I always try new. Great wine club, with great Angel prices. I'm completely satisfied, and highly recommend.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

It sounds like you’ve found the perfect balance between your tried-and-true favorites and new discoveries! We love that our "Love It" guarantee gives you the confidence to explore without any risk. Thanks for being such a fantastic Angel!

Rated 5 out of 5 stars

Convenience and great unique wines!

I love the convenience of this service. Support for small and family owned wineries is important to me. The selections are amazing and so unique vs. commercially produced wines. Wonderful customer service is a plus. Keep up the good work!!

April 6, 2026
Unprompted review
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Reply from Naked Wines (US)

Thanks so much! We sure appreciate your support of our independent winemakers!

Rated 5 out of 5 stars

Great Program with great service

Great Program with great service, excellent wine, lots of choices and variety, superb value for the price and easy to work with. I recommend Naked Wines to all my friends and many have subscribed.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

We really appreciate the shout-out! There is nothing we love more than growing our community of wine lovers, so thanks for being such a great advocate for us.

Rated 5 out of 5 stars

Love Naked Wines

Love Naked Wines, not only for the quality wines, price, free wine occasionally, but also their awesome customer service and education about wines in general as well as individual wines. I’ve been a Naked Wines customer since 2019 or 2020 and never had a problem. You won’t be disappointed and the time to become an “Angel” member is well worth the wait.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

We're happy to hear that you're enjoying the quality, price, and education we offer. It's great to know that our customer service has met your expectations since you became a member. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Best wine club ever!!

There’s a great selection to choose from. All of my selected wines have been wonderful.

March 18, 2026
Unprompted review
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Reply from Naked Wines (US)

We love hearing that you've enjoyed our wine selection and found some wonderful choices. Thank you for the awesome feedback!

Rated 5 out of 5 stars

Best variety and quality of wines available. Great prices.

I’ve been an angel for several years. The wines are outstanding but if you don’t care for one, they will refund the price. I love that it’s a coop made up of winemakers all over the world. Just a great experience buying and enjoying their wines!

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

It is an honor to have had your support for so long. Thank you for being a part of the journey, and we’re delighted to hear that you are loving the wines!

Rated 5 out of 5 stars

Hooray for Naked Wines

I was cautious about signing up for Naked Wines, but I have loved the experience. When I need more wine, I simply look at the specials and at what I have loved before and reorder. It is so easy and I haven't been disappointed. I love reading about the wine makers and trying new wines.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

Hurray for taking that leap of faith! It’s awesome to hear that the "cautious" start turned into an easy, disappointment-free experience. We love that you’re enjoying the stories behind the labels as much as the wine itself.

Rated 5 out of 5 stars

Great wines

Great wines, great service, great way to support small vinters.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

Love hearing that you enjoyed our wines and service- cheers for supporting small producers! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Love the wines

Love the wines. Love the prices. Great website

April 6, 2026
Unprompted review
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Reply from Naked Wines (US)

Glad you're loving your time with us- thanks so much! Cheers!

Rated 5 out of 5 stars

Naked Wines: Simple Gateway to Enjoying Wine

Naked Wines has allowed me to zero-in on what I like and don't like. When I found a wine I did not like, I told them and they promptly added the cost of the bottle back to my account. They stand by every word of their promises to you. A consumer has literally no risk.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

We’re thrilled we can help you zero in on your palate! Thank you for taking advantage of our Love It guarantee- we really want your experience to be completely risk-free, so we’re always happy to credit you back for anything that isn't your favorite.

It’s so exciting to see you discovering exactly what you love. Cheers to many more great bottles!

Rated 5 out of 5 stars

Large selection of wine

Large selection of wine, of all price ranges. Convenient delivery to a UPS office: I don’t like the idea of waiting endlessly at home for the truck driver, so my box of wines goes directly is ups store near me. Wonderful! Staff is also prompt and helpful when things sometimes are getting messed up.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

Holding locations sure are convenient- we're so glad you've taken advantage of that option! It's never fun when any issues crop up, but we're happy our team has been able to help resolve things for you!

Rated 5 out of 5 stars

Good selection of wines

Good selection of wines. The cases come quickly and well packed. I like that we can help independent wineries.

March 16, 2026
Unprompted review
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Reply from Naked Wines (US)

There is nothing better than knowing your favorites are arriving fast, safe, and sound. Thank you for being such a great supporter of our independent winemakers—it makes every bottle taste a little better.

Rated 5 out of 5 stars

I love the variety of wines offered

I love the variety of wines offered. I really enjoy reading the description of the wines as well as getting information about the wine makers.

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We love that you’re diving into the stories behind the bottles! It really is deliciousness and education all rolled into one. We like providing those details, and it’s wonderful to know you're enjoying the wine variety as much as the journey of meeting our independent winemakers.

Rated 5 out of 5 stars

I had one bottle of wine not good and…

I had one bottle of wine not good and it was replaced asap. This company is the best to order wine from.

July 17, 2025
Unprompted review
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Reply from Naked Wines (US)

Thanks for taking advantage of our Love It guarantee! There's no fun in having to pay for a bottle that didn't knock your socks off- instead, you can use that credit to get something else you'll like better!

Rated 5 out of 5 stars

Good communication

Good communication, easy ordering process, timely delivery. Great wines at good value.

April 13, 2026
Unprompted review
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Reply from Naked Wines (US)

What could be better than that? Thanks for the feedback- we love knowing you're enjoying your time with us! (And your wines!)

Rated 5 out of 5 stars

A marvelous selection of extraordinary wines

A marvelous selection of extraordinary wines at fair prices. Terrific service and all wines are guaranteed with no questions asked if the wine is not to my liking.

April 13, 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

That is exactly what we like to hear! We're delighted that the value and delivery are meeting your expectations. We appreciate the support!

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