I really appreciate the good quality wines they offer which you can't get anywhere else. I try other wines occasionally but Naked wines are usually superior or at least to my taste and I order regular... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little... See more
I've subscribed for over 3 years and thoroughly enjoyed the experience. I get wines that i can't find in the supermarket, they're delivered pretty efficiently (only one delivery glitch and they sort... See more
A large selection of wines to choose from, enabling me to try a wide range of wineries and varietals. Still like Pinot Gris and Sauvignon Blanc, learned more about Oregon and Washington State wines, a... See more
Company replied
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Convenience and great unique wines!
I love the convenience of this service. Support for small and family owned wineries is important to me. The selections are amazing and so unique vs. commercially produced wines. Wonderful customer service is a plus. Keep up the good work!!
April 6, 2026
Unprompted review
Reply from Naked Wines (US)
Thanks so much! We sure appreciate your support of our independent winemakers!
Great Program with great service
Great Program with great service, excellent wine, lots of choices and variety, superb value for the price and easy to work with. I recommend Naked Wines to all my friends and many have subscribed.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
We really appreciate the shout-out! There is nothing we love more than growing our community of wine lovers, so thanks for being such a great advocate for us.
Love Naked Wines
Love Naked Wines, not only for the quality wines, price, free wine occasionally, but also their awesome customer service and education about wines in general as well as individual wines. I’ve been a Naked Wines customer since 2019 or 2020 and never had a problem. You won’t be disappointed and the time to become an “Angel” member is well worth the wait.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
We're happy to hear that you're enjoying the quality, price, and education we offer. It's great to know that our customer service has met your expectations since you became a member. Thank you for sharing your positive experience!
Best wine club ever!!
There’s a great selection to choose from. All of my selected wines have been wonderful.
March 18, 2026
Unprompted review
Reply from Naked Wines (US)
We love hearing that you've enjoyed our wine selection and found some wonderful choices. Thank you for the awesome feedback!
Best variety and quality of wines available. Great prices.
I’ve been an angel for several years. The wines are outstanding but if you don’t care for one, they will refund the price. I love that it’s a coop made up of winemakers all over the world. Just a great experience buying and enjoying their wines!
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
It is an honor to have had your support for so long. Thank you for being a part of the journey, and we’re delighted to hear that you are loving the wines!
Hooray for Naked Wines
I was cautious about signing up for Naked Wines, but I have loved the experience. When I need more wine, I simply look at the specials and at what I have loved before and reorder. It is so easy and I haven't been disappointed. I love reading about the wine makers and trying new wines.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
Hurray for taking that leap of faith! It’s awesome to hear that the "cautious" start turned into an easy, disappointment-free experience. We love that you’re enjoying the stories behind the labels as much as the wine itself.
Great wines
Great wines, great service, great way to support small vinters.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
Love hearing that you enjoyed our wines and service- cheers for supporting small producers! Thank you for your wonderful feedback!
Reply from Naked Wines (US)
Glad you're loving your time with us- thanks so much! Cheers!
Exceptional customer service and…
Exceptional customer service and fabulous wines! We have never had a bad wine!
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
Aw, thanks! We aim to please :-)
Naked Wines: Simple Gateway to Enjoying Wine
Naked Wines has allowed me to zero-in on what I like and don't like. When I found a wine I did not like, I told them and they promptly added the cost of the bottle back to my account. They stand by every word of their promises to you. A consumer has literally no risk.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
We’re thrilled we can help you zero in on your palate! Thank you for taking advantage of our Love It guarantee- we really want your experience to be completely risk-free, so we’re always happy to credit you back for anything that isn't your favorite.
It’s so exciting to see you discovering exactly what you love. Cheers to many more great bottles!
Large selection of wine
Large selection of wine, of all price ranges. Convenient delivery to a UPS office: I don’t like the idea of waiting endlessly at home for the truck driver, so my box of wines goes directly is ups store near me. Wonderful! Staff is also prompt and helpful when things sometimes are getting messed up.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
Holding locations sure are convenient- we're so glad you've taken advantage of that option! It's never fun when any issues crop up, but we're happy our team has been able to help resolve things for you!
Good selection of wines
Good selection of wines. The cases come quickly and well packed. I like that we can help independent wineries.
March 16, 2026
Unprompted review
Reply from Naked Wines (US)
There is nothing better than knowing your favorites are arriving fast, safe, and sound. Thank you for being such a great supporter of our independent winemakers—it makes every bottle taste a little better.
I love the variety of wines offered
I love the variety of wines offered. I really enjoy reading the description of the wines as well as getting information about the wine makers.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
We love that you’re diving into the stories behind the bottles! It really is deliciousness and education all rolled into one. We like providing those details, and it’s wonderful to know you're enjoying the wine variety as much as the journey of meeting our independent winemakers.
I had one bottle of wine not good and…
I had one bottle of wine not good and it was replaced asap. This company is the best to order wine from.
July 17, 2025
Unprompted review
Reply from Naked Wines (US)
Thanks for taking advantage of our Love It guarantee! There's no fun in having to pay for a bottle that didn't knock your socks off- instead, you can use that credit to get something else you'll like better!
Good communication
Good communication, easy ordering process, timely delivery. Great wines at good value.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
What could be better than that? Thanks for the feedback- we love knowing you're enjoying your time with us! (And your wines!)
A marvelous selection of extraordinary wines
A marvelous selection of extraordinary wines at fair prices. Terrific service and all wines are guaranteed with no questions asked if the wine is not to my liking.
April 13, 2026
Unprompted review
Reply from Naked Wines (US)
That is exactly what we like to hear! We're delighted that the value and delivery are meeting your expectations. We appreciate the support!
Site is easy to use with a great amount…
Site is easy to use with a great amount of filter options so I can select my wines easily. My order arrived on time and so far the wines I've tried have been amazing! Thank you Naked Wines :)
April 6, 2026
Unprompted review
Reply from Naked Wines (US)
A seamless experience from click to cork- that is exactly what we strive for! We are so pleased our selection tools and delivery service met your expectations.
Supportive Angel
Being a Naked Wines member has completely changed how I experience wine. It’s not just about getting amazing bottles (though they *are* amazing!)—it’s about discovering wines I’d never find at my local liquor store and hearing the stories behind every single one.
I love knowing who made the wine, why they made it, and what makes it special. It turns every bottle into something more meaningful to share with friends and family.
Even better, being a member means I’m directly supporting passionate, creative winemakers and helping them do what they love. It feels good to know I’m part of something bigger—all without even having to leave my home.
Great wine, great stories, and a mission I can stand behind—that’s why I love Naked Wines 🍷
April 10, 2026
Unprompted review
Reply from Naked Wines (US)
You’ve truly captured the heart of why we do what we do! We love that you’re looking beyond the label to connect with the real people behind these world-class wines. By choosing the 'road less traveled,' you’re giving independent winemakers the creative freedom they deserve. Thank you for standing behind our mission- we’re so honored to have you in the Angel community!
You can't beat wine at your doorstep
You can't beat wine at your doorstep! There are so many wonderful wines to choose from, and I love to know exactly where each bottle comes from. It's wonderful to have the details of the winemaker, the grapes, and the winery on the website, and the customer service is top-notch. Dollar for dollar (or should I say grape for grape), I always recommend Naked Wines.
February 18, 2026
Unprompted review
Reply from Naked Wines (US)
There’s nothing quite like exploring the world of wine from the comfort of your living room! We’re so glad you’re enjoying the incredible value and quality our independent winemakers deliver. Thank you for your feedback and for being such a vital part of our community!
Reply from Naked Wines (US)
We're glad you enjoyed the wine and service! Thank you for your awesome feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.