Nalog.nl B.V. Reviews 

146
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Absolutely disaster. I ordered the service of filling "M" declaration at end of Feb. It's 3rd of April and it's still not ready. Support doesn't answer me for the last 3 days. Today, I received a draf... See more

Company replied

Rated 5 out of 5 stars

We came to the Netherlands from Russia in July and after a few months of living here had a lot of legal questions, from managing personal taxes to relocating our business to Europe. Had an hour long c... See more

Company replied

Rated 5 out of 5 stars

I had a consultation with Julia Jurik and was very impressed by her attentive approach. Julia took into consideration my request and gave clear instructions on what should be done. I’ve never understo... See more

Rated 2 out of 5 stars

Be ready, that you are paying only for consult and help with fiiling in omnly the declaration, if your refund is 0, you already paid 85euro, just for filling up the form, And when you think that it wi... See more

Company replied

Company details

  1. Consultant
  2. Financial Consultant
  3. Law Firm
  4. Tax Advisor
  5. Tax Preparation Service

Written by the company

Nalog.nl is a team of experts in taxation, accounting, law, business, and migration in the Netherlands. We are ready to assist you with one-time tasks for individuals (such as filing tax returns, applying for subsidies, or obtaining a residence permit) as well as providing comprehensive support for individual entrepreneurs and companies.


Contact info

3.3

Average

TrustScore 3.5 out of 5

146 reviews

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No recent history of asking for reviews

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3.3

All reviews

(146)

1 review in the last 12 months

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Rated 1 out of 5 stars

Disappointing hiring process

I had a disappointing experience with this company’s hiring process.
After applying for a position, I was contacted a few weeks later and invited to an introductory call with a company representative. The conversation itself was pleasant and left a positive impression.
After the call, I was given a test assignment, which was described as taking approximately 45 minutes. In my experience, however, the task required significantly more time. Rather than a short, focused legal question, it involved preparing a broader legal analysis covering multiple possible scenarios. Due to the scope and level of detail required, completing the assignment took closer to a full working day.
I submitted the assignment within the given deadline. After 12 days without any response, I sent a follow-up message, but I did not receive a reply. At the time of writing, it has been almost a month since I submitted the test assignment, and I still have not received any feedback or acknowledgment.
Given the level of effort expected from candidates, the lack of communication was disappointing. Even a brief acknowledgment or a short update would have been appreciated.
I cannot comment on the company’s work beyond this hiring process. However, based on my own experience as a candidate, this was a disappointing recruitment process.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Nalog.nl - Reliable and Efficient Tax Services

I have been using the services of nalog.nl for three years now. They handle all my taxes and business-related matters flawlessly. All reports are submitted on time, and they respond to all my questions promptly and in great detail. Their services are definitely worth the cost.

May 30, 2023
Unprompted review
Nalog.nl B.V. logo

Reply from Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Rated 1 out of 5 stars

This was the most stressful tax…

This was the most stressful tax declaration I've ever experienced and the worst service I've ever received. The process was riddled with constant errors, and I had to repeatedly point out mistakes in the declaration. The consultants couldn't even accurately copy-paste amounts from supporting documents into the declaration. After three rounds of error-checking, I received a declaration with completely incorrect amounts because, in the final version, they decided to allocate 100% of the tax reimbursement to me, ignoring my partner's 50%. This was for the simplest tax declaration with a single income source. To top it all off, today they sent me someone else's declaration! Mine was apparently shared with another person. It's insane! Data confidentiality is nonexistent!
Edit: my order is P76425. Hope that can help you to follow up the quality.

May 27, 2024
Unprompted review
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Reply from Nalog.nl B.V.

We are very sorry that your experience with us has been negative. Please send your order number to info@nalog.nl so that we can conduct an internal review of your declaration.
We would like to note that the file with another person’s declaration, which you received, was password-protected, and you were unable to open it. We take data privacy issues extremely seriously and have already taken measures to ensure that such incidents do not happen again.

Rated 5 out of 5 stars

Definitely worth it

Filed documents with nalog nl already twice and intend to use their help in the future as well. I tried to do it myself but decided to rely on professionals after all

May 27, 2024
Unprompted review
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Reply from Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Rated 5 out of 5 stars

Professional and client friendly adviser

I have had my first consult this week and feel totally satisfied afterwords. I found my adviser professional, knowledgibale and client supportive. All my questions were answered accurately what had helped me to make important decisions for my business plans.

March 13, 2024
Unprompted review
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Reply from Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Rated 2 out of 5 stars

They are working if you control them

I filed my taxes through them 2 times. The first time everything was OK, the second time it was very bad.
I was not notified when the tax return was sent. The declaration was sent with errors - the tax refund was missed by approximately 2,000 euros. When I realized that they had made a mistake in the calculations, I asked them to correct it. They didn’t answer the email, I wrote to Telegram. After this they agreed that there was a mistake. They told me that they had fixed it and sent everything to the tax office. In fact, no, the tax office did not receive the updated version. Only the second time they managed to send it so that the tax office received everything.
As a result, I ordered the service, paid for it, and then had to recalculate everything myself and control that the company did what it signed up for. Next time I'll try to do everything myself or go to another company.

April 17, 2023
Unprompted review
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Reply from Nalog.nl B.V.

We are very sorry that your experience with us was unsatisfactory.
We understand that mistakes and communication issues can negatively affect the overall impression, especially in such an important area as tax declarations. Your feedback will help us improve our processes.
We appreciate your comments and are ready to look into the situation in detail. Please send your order number to info@nalog.nl so that we can conduct an internal review and discuss possible solutions.

Rated 1 out of 5 stars

Fraud company

January 4, 2024
Unprompted review
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Reply from Nalog.nl B.V.

Please send your order number to info@nalog.nl. We will conduct an individual review of your order, identify the reasons for what happened, and do everything necessary to rectify the situation.

Rated 2 out of 5 stars

Do use them if you have complicated case

The last declaration when I left the Netherlands they did terrible and wrong, which was fully recalculated by the NL Tax Service, I spent so much time to investigate what is wrong with the declaration, calling to the tax service. So I would not recommend them for complicated cases when you have income from several EU countries.

October 25, 2022
Unprompted review
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Reply from Nalog.nl B.V.

Dear Lighter, thank you for taking the time to leave a review about our company.

We highly value the trust placed in us, so it's important for us to understand what exactly happened with your declaration and why you had to spend your personal time on it.

Unfortunately, we had not received any feedback from you regarding the issues with your declaration prior to this.

We ask you to email us at info@nalog.nl, indicating your order number, so that our tax consultant can identify the order and conduct an audit of your declaration.

Following the audit, the tax consultant will contact you and suggest possible solutions to the arisen issues.

Thank you for your understanding, and we look forward to your response.

Sincerely,
Nalog.nl

Rated 5 out of 5 stars

Professional Service for Tax Returns

Professional Service for Tax Returns
I recently used this service to handle tax returns for both me and my wife. The process was smooth, efficient, and completely stress-free. We plan on using their services again in the future

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

I had a consultation with Yulia

I had a consultation with Yulia, who answered all my questions and helped to have clarity in complicated topics. It was as very professional and customer-centric. If you have questions about taxes in several countries, this is the right place to share your concerns and get professional help.
Thank you 🙏

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent & clear consultation

I had a consultation with Julia Jurik and was very impressed by her attentive approach. Julia took into consideration my request and gave clear instructions on what should be done. I’ve never understood taxing more clearly! Thank you so much!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

I am extremely pleased with my consultation experience with Nalog.nl. Booking an online consultation was effortless, thanks to their user-friendly interface. Yulia, after thoroughly reviewing my case from the booking form, asked a few clarifying questions and provided me with comprehensive advice on how to proceed in my situation. Additionally, she addressed some additional questions via email the following day, even though they were not directly relevant during the initial consultation.

To say that I am satisfied would be an understatement. The service provided was exceptional, and I am delighted to become a regular customer.

July 24, 2023
Unprompted review
Rated 2 out of 5 stars

Useless service!!!! waisting of money (((

Be ready, that you are paying only for consult and help with fiiling in omnly the declaration, if your refund is 0, you already paid 85euro, just for filling up the form, And when you think that it will be ease, no it`s not, any way you will fill up the forms for nolog.nl multiple time, and you will get nothing for that, because you already paid. NO SENSE in this service. 85 euro for filling up the form, I think it`s useless and very price I would say for Norway, not only NL

July 3, 2023
Unprompted review
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Reply from Nalog.nl B.V.

Dear customer,

We regret that your expectations regarding the filing of your tax return with the assistance of Nalog.nl specialists were not met. We understand that you expected a specific planned outcome from the filing of your return. However, our tax filing service through Nalog.nl only guarantees the accurate completion of forms and calculations. The actual result depends on several objective factors, such as your date of registration in the Netherlands, employment period, salary amount, and so on.

Tax refunds should be seen as a pleasant bonus rather than the primary goal. If no excess taxes were paid throughout the year, the refund will be zero.

Rated 2 out of 5 stars

Absolutely disaster

Absolutely disaster. I ordered the service of filling "M" declaration at end of Feb. It's 3rd of April and it's still not ready. Support doesn't answer me for the last 3 days. Today, I received a draft of the declaration with a lot of errors. For instance, in my wife's declaration, they used my name and surname instead of hers. They specified the wrong country in the declaration. It looks like they didn't even read the data I provided them.

April 3, 2023
Unprompted review
Nalog.nl B.V. logo

Reply from Nalog.nl B.V.

Hello!

We understand that you always want to receive your documents as early as possible, but the timelines for processing declarations may vary and depend on several factors, not all of which are within our control. Our manager diligently ensures that each declaration is submitted on time: based on your Form M, the submission deadline is not until April 30th, so we have allowed ample time for the work.

We acknowledge the error with the country and apologize for it. The data for your wife's name and surname were taken directly from the client card that you filled out with an error, which was accepted by the system, and we promptly corrected this mistake. That's why we prepare a preliminary draft of the declaration, so that the final document submitted to the tax office is 100% accurate.

Manager Julia Jurik has been in constant communication with you via Telegram, even during non-working hours.

We hope that in the future, working on your declaration will not cause any negative emotions. We guarantee the quality of our work and timely submission of correctly completed declarations. We remain in contact with you.

Rated 5 out of 5 stars

Excellent service

We came to the Netherlands from Russia in July and after a few months of living here had a lot of legal questions, from managing personal taxes to relocating our business to Europe. Had an hour long consultation with Sergei and are very pleased with how it went. He answered all of our questions and more. It was well worth the price. Should we have any more questions in the future or need legal services, we now know where to go. Thank you!

October 6, 2022
Unprompted review
Nalog.nl B.V. logo

Reply from Nalog.nl B.V.

Thank you for your feedback! We were glad to help!

Rated 1 out of 5 stars

This looks like fraud

I fill it as my duty to tell to the public, what this company is just a joke. They give you promises on a telephone, then send you a bill, after you pay it, they start to ignore you. Later, after you spend lots of your time they finally will tell, what service you want they actually do not provide ( need to mention what this service was promised before the bill was paid) then. I demanded my money back, and it took them nearly 30 days with all kind of excuses to pay back my 120 Eur for consult, what I did not had. In total, they hold my cash nearly 60 days. And I seriously do not understand how did they get this good review? I wasted so much precios time on them. They actually overpriced, and incompetent. Because woman was laughing on a phone, after I asked if I get proper consult for 120 EUR. She was laughing at me!!! I finally get this consult for the same money, Dutch professional Bookeper spend an hour with me.

August 24, 2022
Unprompted review
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Reply from Nalog.nl B.V.

Dear Marija,
we are shocked that you're turning thus situation upside down. We understand your unsatisfacton that you thought we provide a service we don't have, it was honest misunderstanding and the conversation with you was polite. We told you that you'll have your money back in 14 work days.

You forgot to mention that a man was calling us on 14th day on your behalf. He was threatening us, saying he's gonna set our office on fire. Also he said that he's gonna break the windows in our directors house. All those threats we have recorded and our manager was laughing to those threats and bulling on your behave, coz we always can call a police.

Also we have all documents that your money was transferred to the bank after 14 days for refund of your order as we promised.

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