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name.com Reviews 4,623

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Easy to use and easy to complete

Easy to use and easy to complete

April 22, 2026
name.com logo

Reply from name.com

Hey Paul, We’re glad we could help you get everything completed quickly. We appreciate your business! -name.com

Rated 5 out of 5 stars

Very good work

April 22, 2026
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Reply from name.com

Hello customer, We appreciate the feedback! It was a pleasure to assist you, and we’re glad we could get the job done right. Thanks for choosing us! -name.com

Rated 4 out of 5 stars

Dope

Dope, love the alternative to godaddy, but i still prefer squarespace for some reason. more human focused i think.

March 16, 2026
name.com logo

Reply from name.com

Hi Jose Palencia Castro, Dope! We love being your go-to alternative. We’re constantly working to keep that 'human' feel in everything we do, so we really appreciate the feedback. Thanks for rocking with us! -name.com

Rated 3 out of 5 stars

cost increase is unjustified

I do not like the fact that the cost increased by 10% this year. Renewal is easy for you, you should pass that saving on rather than trying to get more money from a subscriber because they know it will take them effort to switch to another registration service.

April 24, 2026
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Reply from name.com

Hello Gray P, we appreciate you taking the time to leave us a review and provide this feedback. Each TLD can have different registration and renewal pricing, which can also be caused by any promotions or sales running. Depending on the TLD, if multiple years of registration are supported, renewing through the maximum duration is a good way to lock in a current price. If you have any additional feedback or wish to discuss this further, you can reach out to us at reviews@name.com. -name.com

Rated 1 out of 5 stars

prices went up

prices went up, did not get a notification.. what's the upgrade though?

April 24, 2026
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Reply from name.com

Hello Mykolas, sorry to hear that your experience fell short. Each TLD can have different pricing. We send notifications before billing events or expiration that outline cost and renewal dates to allow customers to make changes to their billing settings if needed. If you have any additional feedback or concerns, please feel free to reach out to us at reviews@name.com. -name.com

Rated 5 out of 5 stars

So great

So great, so fast and so easy

April 22, 2026
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Reply from name.com

Hi customer, Thank you for the fantastic feedback! We’re happy to hear you had such a seamless experience with our team. We look forward to helping you again whenever you need us! -name.com

Rated 5 out of 5 stars

Awesome and quick chat support

Awesome and quick chat support. Anthony will quick and help me sort out my problem in a breeze!

April 23, 2026
Unprompted review
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Reply from name.com

Hey DNTB, We’re thrilled that Anthony was able to breeze through your issue and provide such quick support. Thanks for taking the time to share your experience! -name.com

Rated 5 out of 5 stars

It was quick

It was quick, helpful, reasonable service without jargon. I am very happy. Anthony is coming up in the world.

April 24, 2026
Unprompted review
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Reply from name.com

Hey Jo De JoD, We are so glad you found the service straightforward and jargon-free! We’ll be sure to share your kind words with Anthony—he’s definitely a rising star on our team. Thanks for the review! -name.com

Rated 1 out of 5 stars
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Reply from name.com

Hey Jimmy Ray, we're sorry to hear of the frustrations encountered. After review, we can see the domain name is currently through name.com; however, it appears your website is hosted elsewhere. If you are experiencing issues with your website, you may consider reaching out to our web hosting provider. You can always chat with us here, and we would be happy to take a further look into this if needed: https://www.name.com/contact#chat. -name.com

Rated 5 out of 5 stars

Best Web Hosting site

Very intuitive and easy to work.

April 23, 2026
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Reply from name.com

Hi Matrix Logistics, Thanks for the 5-star review and for choosing us for your web hosting! -name.com

Rated 5 out of 5 stars

Dayle immediately attended to my…

Dayle immediately attended to my request, make accomodations and allow me to think on the decisions.

Awesome experience! 10/10

April 24, 2026
Unprompted review
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Reply from name.com

Hello YONG WEI HONG, Thank you for the 10/10 rating! We’re so glad Dayle was able to provide such a smooth, accommodating experience for you. Thanks for choosing us! -name.com

Rated 4 out of 5 stars

Basic simple service

Basic simple service. No complications.

April 23, 2026
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Reply from name.com

Hi Paul, We appreciate you choosing us for your domain needs! -name.com

Rated 3 out of 5 stars

Great service

Great service. Incredibly overpriced.

April 23, 2026
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Reply from name.com

Burton Miller, thank you for the kind words regarding our service! We understand that pricing is an important factor, and we appreciate your honest feedback on our rates. We are always looking for ways to improve our value, if you have any additional feedback, you can reach out to us at reviews@name.com. -name.com

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