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name.com Reviews 4,623

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Great User Experience

Really loved how easy it is to setup first time, the UI also easy to navigate, and they also make it easier to verify with Google Console. Great job!

April 24, 2026
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Reply from name.com

Hello customer, Thank you for the high praise! We’re thrilled that the setup and UI worked so well for you. It’s great to hear that the Google Console verification saved you some time. -name.com

Rated 5 out of 5 stars

The most reliable, secure and affordable domains name registrar!

Name.com is the best, simpleast and the most secure domain names registrar!
My experience with them was, is, and always will be the best!
Easy to deal with and very affordable!
If you are looking for a domain name registrar, look no further!
100% recommended!

April 26, 2026
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Reply from name.com

Hey Ana Paula Albuquerque, Wow, thank you for such an incredible recommendation! We strive to be the most secure and affordable choice out there, and hearing that we’ve earned your trust for the long haul means the world to us! -name.com

Rated 1 out of 5 stars

Act like extortionists behind computers

These people has had one of my domains frozen for over two years because it failed billing. At the time they immediately ran a different card and the payment went through but they refused to give access to my domain. On another occasion, I had two domains renew for over $299 each. Within two hours I frantically tried to reach them to cancel the order. There was no phone number on their website, and the chat did not work on my system. Hours later I finally found a way to reach them and they refused to cancel the order even though it had not cleared the bank. So, I called my bank and put a hold on the funds. What did they do? They locked me out of every domain I had (more than 50) and would not allow access to anything until I paid. They really act like bullies and then cower behind contact forms.

April 26, 2026
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Reply from name.com

Hey Alan E, we understand that payment disputes can be frustrating, but we must adhere to our registration agreement, which all users agree to at the time of purchase. Per our policy, filing a chargeback is considered a breach of terms and can result in an account lock to protect against further unauthorized activity. We would be happy to discuss this further, you can reach out to us at reviews@name.com. -name.com

Rated 5 out of 5 stars

name.com makes domain management and…

name.com makes domain management and email easy.

April 26, 2026
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Reply from name.com

Hey Les Aker, Thank you for the feedback! We’re thrilled to hear that our tools are making your digital life a little easier. We appreciate you choosing us! -name.com

Rated 5 out of 5 stars

Emmanuel was super helpful

Emmanuel was quick to respond and provide direction to resolving my problem. I appreciate his help and the easy access links provided to get me to what I was looking for inside my online account. He was super helpful!

April 26, 2026
Unprompted review
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Reply from name.com

Hey Amy, Thank you for the shoutout! We aim to make account management as easy as possible, and I’m glad Emmanuel was there to guide you to exactly what you were looking for. I'll make sure he sees your kind words! -name.com

Rated 1 out of 5 stars

Email print from phone still unable

Email print from phone still unable. Titan not fully mobile capable? What archaic garbage. How can you justify price increases?

April 26, 2026
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Reply from name.com

Hello, thank you for sharing your feedback. We’ve looked into our records and haven't been able to locate any recent support requests associated with your experience, so we would love the opportunity to understand what went wrong. You can chat with us here: https://www.name.com/contact#chat or reach out via reviews@name.com, and we can investigate this further for you. -name.com

Rated 3 out of 5 stars

It was very difficult to sign in…

It was very difficult to sign in because you insisted on 2 step verification and apparently never sent the code and therefore I couldn't complete sign in. Finally got through, but had to go to an older computer.

April 26, 2026
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Reply from name.com

Larry Lancit, we're sorry to hear of the initial inconveniences faced during this matter. We are glad to hear the issue was ultimately resolved though! If anything else comes up, please feel free to chat with us: https://www.name.com/contact#chat or reach out to reviews@name.com. -name.com

Rated 5 out of 5 stars

Chris resolved my setup problem quickly…

Chris resolved my setup problem quickly and professionally. Excellent service!

April 25, 2026
Unprompted review
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Reply from name.com

Hi Admin, Thank you for the shoutout! We take great pride in our professional support team, and I’m happy to hear Chris hit the mark for you. We’ll make sure he sees this great feedback! -name.com

Rated 5 out of 5 stars

Efficient

Efficient website

April 25, 2026
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Reply from name.com

Hello customer, Thank you for the 5-star review! -name.com

Rated 5 out of 5 stars

I appreciate your prompt reminder to…

I appreciate your prompt reminder to renew. And your continued interest in approbation. Keep up the good work!

April 23, 2026
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Reply from name.com

Hi L. G. William Chapman, B.A., L, It’s great to hear that our reminders are helpful! We are always striving to improve, and feedback like yours keeps the team motivated. Thanks for staying with us! -name.com

Rated 5 out of 5 stars

perfect and great

April 22, 2026
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Reply from name.com

Hi customer, Thank you so much for the support and for taking the time to share your experience! -name.com

Rated 1 out of 5 stars

Name.com has apparently no telephone…

Name.com has apparently no telephone support - when you cal them they have a voice message directing you to their web site - that's it! In an emergency, such as if your company's domain stops working, most people would probably prefer the immediacy and certainty of being able to call someone to immediately address the issue!

They also are considerably more expensive than many other registrars/domain sites - they want around $20 for .com (and more for .org and .net, I think) - there are many, many cheaper ones out there which -do- have telephone support.

With all the other choices out there who are cheaper and have phone support if you need it, why bother with name.com??

April 17, 2026
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Reply from name.com

Hello Bill, thank you for sharing your feedback. While we don't offer inbound phone support, we've found that our live chat is actually much more effective for technical troubleshooting, as it allows our team to visually verify syntax and share screenshots in real time. You can always chat with our team here: https://www.name.com/contact#chat. However, if you have any additional feedback or want to discuss this further, you can also reach out to us at reviews@name.com. -name.com

Rated 5 out of 5 stars

Nice

I have no words, really, but overall it's nice for me

April 20, 2026
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Reply from name.com

Hey customer, We’re so happy to hear that you’re enjoying the experience. Thank you for taking a moment to share with us! -name.com

Rated 5 out of 5 stars

Good buy

Good buy, Dont scam and dont stole ccs, i buyed a domain with github student pack and the service is good and clear, Is a good solution for bad services of domains

April 25, 2026
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Reply from name.com

Hi customer, Thank you for the trust! We know how important it is to have a registrar you can rely on. We're proud to support students with clear, honest service, and we’re thrilled to be your solution for a better domain experience. -name.com

Rated 4 out of 5 stars

It is nice application.

It is nice application.

April 25, 2026
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Reply from name.com

Hello Santhosh Epalipally, We appreciate the shoutout! It’s awesome to hear that you’re finding the application useful! -name.com

Rated 1 out of 5 stars

The troubles started since we transferred our domain to name.com

We transferred our domain to name.com.

After that we tried to update the domain registrar information, but as their website has a bug, we could not update the owner information. It's more than a month that we don't get any help whatsoever, they won't refund either. Now, as I'm trying to move my domain out of this service it seems the bug is preventing it from being transfered. The sad conclusion is that I don't own my domain anymore, THEY OWN IT.

I'm a software developer and I did some research, I also informed them about a potential fix of the bug. Not only, I sent a full video made with Loom that shows the exact steps to replicate it.

NO ANSWER, no support, despite I'm pretty sure I acted like an informed user and doing all the efforts necessary to explain the situation.

Very disappointing.

April 25, 2026
Unprompted review
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Reply from name.com

Riccardo Maestri, it's unfortunate to hear of the frustrations caused by this issue. We take feedback regarding our platform's functionality very seriously and are currently investigating the specific technical concerns you've raised. While we investigate this matter, please feel free to follow up on your recent ticket with any additional concerns. We appreciate your patience while we look into this matter. -name.com

Rated 1 out of 5 stars

I received a notification that my…

I received a notification that my name.com domain was up for renewal. I went through the process to pay for the renewal and it told me that my domain was transferred to Titan (??) but I don't use Titan email, I use Zoho mail. Is my domain now associated with Zoho mail? THIS TITAN SITUATION IS SO CONFUSING.

April 24, 2026
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Reply from name.com

Hello, we're sorry to hear of any confusion that might have been caused in this matter. After review, it looks like you were utilizing an email product that has been replaced with Titan Email; however, based on your current MX records is not in use. Since you are using Zoho, you can let this product expire if it is no longer needed. We have reached out with some additional information regarding this. If you have any additional questions or concerns, please do not hesitate to follow up there or reach out to us at reviews@name.com. -name.com

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