Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
Company replied
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
Company details
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
- Internet Service Provider
- Software Company
- Web Hosting Company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Name.com continues to raise the price…
Name.com continues to raise the price every year on Domain names. I'll be looking around to transfer my account elsewhere which is what I did when I first came to name.com.
May 3, 2026
Reply from name.com
Hi customer, We hate to hear that our pricing is causing you to reconsider your stay with us. We truly appreciate your business and would be happy to take a closer look at your portfolio to see how we can help. Please reach out to our team at reviews@name.com so we can chat before you start the transfer process. -name.com
Domain Renewal issue
Emmanuel was very helpful and solved my problem in about 2 minutes. Very grateful for his help. He informed me that Domains with a .com have a 10 year renewal limit, so I had to renew for 9 years for my order to go through.
May 5, 2026
Unprompted review
Reply from name.com
Hello Jack Arseneault, Speed and expertise make all the difference! It’s great to know Emmanuel got you sorted in just two minutes and provided that helpful tip regarding .com renewals. Thank you for the wonderful feedback! -name.com
CK was a very kind and talented support…
CK was a very kind and talented support person
May 5, 2026
Unprompted review
Reply from name.com
Hey Dlawar, Thank you for the kind words! We take great pride in having talented support people like CK who truly care about our customers. Thanks for taking the time to leave a review—we’ll pass the praise along! -name.com
Fluent experience registering my domain
May 2, 2026
Reply from name.com
Hello Anshu Sinha, We appreciate the great review and are happy to have you with us! -name.com
My question was answered in under 5…
My question was answered in under 5 minutes. Excellent experience.
May 5, 2026
Unprompted review
Reply from name.com
Hello David, We’re so glad you had an excellent experience! Providing fast, efficient support is a top priority for us, and we appreciate you taking the time to highlight our team's speed. Thanks for choosing us! -name.com
Vince was very thorough and thoughtful
Vince was very thorough and thoughtful. It made me feel quite a bit better about my entire experience. I was provided solutions to all of my name.com problems. Thank you!
May 5, 2026
Unprompted review
Reply from name.com
Hi Lynn Haste, We are so happy to hear that Vince was able to turn things around for you! Thorough and thoughtful service is what we strive for, and we’re glad he could provide solutions to all your concerns. We’ll be sure to pass your thanks along to him! -name.com
I am satisfied with name.com
May 2, 2026
Reply from name.com
Hello customer, We are so happy to hear that! Knowing you’re satisfied with the service at name.com is the best feedback we could ask for. Thanks for being a part of our community! -name.com
Reply was of no value time and did not…
Reply was of no value time and did not explain the expired domain policy
May 3, 2026
Reply from name.com
Hi customer, Thank you for the honest feedback. We're sorry to hear that our support didn't provide any value or properly explain our expired domain policy. We want to ensure you have all the facts; please reach out to us at reviews@name.com so we can give your case the detailed attention and explanation it deserves. -name.com
Reply from name.com
Hey customer Ajoy Erinjeri, We appreciate the shoutout! We aim to make managing your domains as seamless as possible, and we’re happy we hit the mark for you today. See you next time! -name.com
Reply from name.com
Hello Ghyslain, Thank you for the feedback! We’re so glad you’re enjoying the web interface and that the renewal process was a breeze for you! -name.com
I got notified about subscriptions…
I got notified about subscriptions renewal a week ago, I entered and renewed one of the 2 domains I own. I assumed the other one will not renew. But it did, automatically. I hate this.
May 3, 2026
Reply from name.com
Hello Mateusz, We apologize for the confusion regarding your domain renewals. Our auto-renew feature is meant to protect domains from expiring, but we definitely want to make sure your settings reflect your actual needs. Our team has already sent you an email so we can get this sorted out for you. You can also reach us at reviews@name.com. -name.com
Quick
Quick, simple and flawless. I never imagined it could get this far. Name.com is an amazing provider.
May 2, 2026
Reply from name.com
Hello Myryth, Thank you for the incredible feedback! Our goal is to make things easier than you ever imagined, and we're thrilled to hear we hit the mark. We appreciate your support! -name.com
You’re not dealing with one of those…
You’re not dealing with one of those bots that drive you mad by looping or dodging your question — you’re talking to a real human being with genuine listening skills and excellent problem‑solving abilities. And that makes all the difference.
I had an issue with my email forwarding, and Nash not only solved it but even went beyond the scope of my initial question. I couldn’t be more satisfied.
May 5, 2026
Unprompted review
Reply from name.com
Hello Jung Ae Descamps, This is what we love to hear! We take great pride in being real humans who actually listen, and we're so glad Nash lived up to that. Thank you for sharing your experience! -name.com
It's really sad that my favorite…
It's really sad that my favorite registrar has become too expensive for me. I'm paying 7-11 dollars on Spaceship.com I would prefer to say with you be I can not at 2x the price and now no privacy codes... that's $30 a yer with you or $10 an month with Spaceship.com what am I supposed to do I can't afford you anymore and the copon offered di not bring the prices down at all compared to competitors
May 4, 2026
Reply from name.com
Hey Ghrisx, We hate to hear that the price difference is making it difficult for you to stay. We aim to balance competitive pricing with top-tier security and human support, though we know that doesn't always align with every budget. We’d be happy to take a closer look at your account to see if there are any other ways we can help—please reach out to us at reviews@name.com. -name.com
Quick and easy to deal with
Quick and easy to deal with
Speaking with the service team helped me to get my answers I needed in a short amount of time. The person I spoke to was very friendly and knowledgeable.
May 4, 2026
Unprompted review
Reply from name.com
Hi Stefanie Foerst, It’s wonderful to know you had such a friendly experience! We take great pride in our team’s expertise, and we’re glad they could get you the answers you needed in record time. Thanks for sharing your experience! -name.com
very friendly experience
very friendly experience, my first time in this platform and I would recommend it
April 30, 2026
Reply from name.com
Hey halftamayo, Welcome to the platform! We are so happy to hear that your first experience with us was a friendly one. Thank you for the kind recommendation—we look forward to seeing you back here again soon! -name.com
Reply from name.com
Hello dESnoop, We appreciate you letting us know. You should receive an automated receipt at your registered email immediately after purchase. Since that didn't happen, we'd like to investigate: please contact us at reviews@name.com and we’ll get this sorted out for you! -name.com
The property that what you spilled lives on.
It has been great for placing a domain (yakteayak.app, softwaretree.life, workersavvy.com, workpipelines.com, fanfictioncomic.com, etc) with the efficiency of AI you can develop ideas quickly but to have the domain makes it yours not just posted on someone else's platform.
February 6, 2026
Reply from name.com
Hi Tracy Estabrooks, It’s awesome to see such a great list of domains being brought to life! We’re thrilled that our AI efficiency is helping you develop ideas fast while keeping full ownership of your work. Thanks for the support and for choosing us to host your projects! -name.com
CK was a great help
CK was a great help, quick to respond, quickly identifying the issue and escalating it.
May 4, 2026
Unprompted review
Reply from name.com
Hey COT, We appreciate you taking the time to leave a review. It’s great to know CK provided such responsive and efficient help! -name.com
Reply from name.com
Hello Arpan, We love hearing this! Inno is a valued member of our team, and we’re happy they were able to help you out so effectively. Thanks for choosing us! -name.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.