Banner for name.com

name.com Reviews 4,616

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

when i am clicking on any link

when i am clicking on any link, the spinner is just moving and no page is opending after login.

May 4, 2026
name.com logo

Reply from name.com

Hello customer, We are very sorry for the frustration! A hanging spinner after login is definitely not the experience we want for you. Please try clearing your browser cache or opening the site in an Incognito window to see if that resolves it. We have reached out to you via email to get more details; please reply there or email us at reviews@name.com so our technical team can jump in and investigate this for you! -name.com

Rated 5 out of 5 stars

It's fantastic

It's fantastic

May 4, 2026
Unprompted review
name.com logo

Reply from name.com

Hey Martin, We are so happy to hear you're having a fantastic experience with us. Thanks for the 5-stars! -name.com

Rated 5 out of 5 stars

Very Good name

Very Good name

May 1, 2026
name.com logo

Reply from name.com

Hi ashraf, Thanks for the shout-out and for the "very good" feedback. We’re happy to have you with us! -name.com

Rated 5 out of 5 stars

Really easy to set up + GH Student Dev…

Really easy to set up + GH Student Dev Pack!

May 1, 2026
name.com logo

Reply from name.com

Hello customer, We love supporting the developer community! It’s awesome to hear that you’re putting the GH Student Dev Pack to good use. Thanks for sharing how easy your setup was! -name.com

Rated 5 out of 5 stars

Was Easy to navigate through and find…

Was Easy to navigate through and find what I was looking for. Pricing was awesome too.
I am definitely satisfied.

March 3, 2026
name.com logo

Reply from name.com

Hey Zoltan Karacsony, We are so glad you found everything you needed! It’s great to hear that you’re satisfied with both our navigation and our pricing. We appreciate the support! -name.com

Rated 5 out of 5 stars
name.com logo

Reply from name.com

Hey Girija Ray, Thank you for the feedback! We're glad you enjoyed the website and found the purchasing process seamless. We appreciate your support and look forward to helping you again soon. -name.com

Rated 1 out of 5 stars

domain name is very expensive and it…

domain name is very expensive and it not good rate sure i try another services is cheaper and best rate also

June 7, 2025
name.com logo

Reply from name.com

Hey mido hamed, We’re sorry to hear that our rates aren't meeting your expectations and that you're considering other services. We’d love the opportunity to provide a better experience for you—please reach out to us at reviews@name.com so we can discuss your pricing options. -name.com

Rated 4 out of 5 stars

I have name.com email and Titan email

I have name.com email and Titan email. Not sure if I need both. name.com email failed to renew anyway, so I'm confused. Otherwise the service is great.

May 3, 2026
name.com logo

Reply from name.com

Hey David S, While we're glad you enjoy the service, I’m sorry for the confusion regarding your email subscriptions and the renewal failure. We want to get this straightened out for you immediately—please reach out to us at reviews@name.com so we can review your account. -name.com

Rated 5 out of 5 stars
name.com logo

Reply from name.com

Hello Roberto, I’m sorry for the confusion regarding the entry code. We want to make sure you can access your account securely and easily, so please reach out to us at reviews@name.com so we can guide you through this step. -name.com

Rated 5 out of 5 stars

quick and easy renewal

quick and easy renewal. Gave reminder renewal was due 1 week before and on the last day

May 1, 2026
name.com logo

Reply from name.com

Hey Kevin, We are so glad those reminders were helpful! Our goal is to make renewals as seamless as possible so you never have to worry about your services interrupting. Thanks for the review! -name.com

Rated 3 out of 5 stars

very expensive

very expensive. No discount for returning users

May 3, 2026
name.com logo

Reply from name.com

Hello customer, We appreciate you returning to us, and I’m sorry to hear our pricing feels out of reach. We value our returning users and would love to see how we can help—please reach out to us at reviews@name.com so we can look into your account. -name.com

Rated 1 out of 5 stars

Name.com was once the best place to…

Name.com was once the best place to register and hold domains. Now... it's getting a little too expensive

May 2, 2026
name.com logo

Reply from name.com

Hello customer, We aim to remain the best place for your domains, and that includes being competitive with our pricing. We're sorry we aren't hitting the mark for you right now. Please email us at reviews@name.com so we can look into your account and see how we can help. -name.com

Rated 4 out of 5 stars

Tried once and was satisfied

Have used them once to get a domain, it went through without stress, I recommend. Though I’m not sure how long they have been in business.

April 9, 2026
name.com logo

Reply from name.com

Hello James Wood, Thanks for the recommendation! We’re so glad to hear your domain registration was stress-free. To put your mind at ease, we’ve actually been in business for many years—we're glad you found us! -name.com

Rated 3 out of 5 stars

I love name.com generally speaking

I love name.com generally speaking. However your prices are too high. I dont want to leave since I've been with name from the beginning, but there are much cheaper options. Im considering the options.

April 27, 2026
name.com logo

Reply from name.com

Hi Andrew Hyder, We truly appreciate you being with us since the very beginning! We would hate to see you go, and we understand that pricing is a major factor. Please reach out to us at reviews@name.com so we can look at your account and discuss how we can keep you in the name.com family. -name.com

Rated 5 out of 5 stars

In simple it was the best experience…

In simple it was the best experience and the best decision i have ever made.

May 2, 2026
name.com logo

Reply from name.com

Hi Danger Wolf, We are absolutely honored to be the "best decision" you’ve made. Thank you for your trust in us—we’ll keep working hard to make sure it stays that way! -name.com

Rated 3 out of 5 stars

I couldn't use my favorite browser

I couldn't use my favorite browser, Firefox, to renew my TITAN membership. With Chrome, it was easy. At NAME, you prefer one browser over another, even if it's open-source ?

April 30, 2026
name.com logo

Reply from name.com

Hello cbien.la, We apologize for the frustration with Firefox! Our goal is a seamless experience across all browsers, including open-source ones. We’re glad Chrome worked, but we’d like to investigate the Firefox issue further—please contact us at reviews@name.com. -name.com

Rated 2 out of 5 stars

Couldn't find how to remove an item…

Couldn't find how to remove an item from cart you added and I didn't want.

May 2, 2026
name.com logo

Reply from name.com

Hey customer, We apologize for the confusion. You can usually find a trashcan icon located right next to the product or domain in your cart to remove it. If that isn't showing up or you need more help, please email us at reviews@name.com so we can look into this for you. -name.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look