I had great phone support. Very helpful staff and also kind. The plugins for signing and the website itself are kind of complicated and feel old and too Italian:)) But it's ok.
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Company details
Contact info
Nerva Traian, No. 3, 8th Floor, 031041, Bucharest, Romania
- contacts@namirial.com
- namirial.ro
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foarte rapid
The process with the operator went flawless, however...
The steps to reach the point to meet the operator were really challenging. Even if at the start of conversation the laptop camera was working, after few seconds shut itself off, without any possibility to restart it. I tried almost everything. Finally I gave up, restarting the process on a tablet. Here I entered a wrong email address (my mistake), it was impossible to correct it, so I had to restart again by fulfilling everything from the begining. Then the passkey for phone number failed to come in time, so...again a new restart of the whole process...Finally the scope was achieved, but took more than 1 hrs, for a 5 minute discussion....
Fast answer and resolution
Fast answer and resolution
I was relieved that communication with the Namirial team was easy and their reply was fast, so that I could solve the error I encountered when trying to activate the voucher. Everything went smooth, despite the hiccup.
Easy and fast
Very helpful!
Very rapid response and fix of problems
The operator was very prompt
The operator was very prompt, patient and respectful. She made the the process very easy and quick.
What I like is that I don't have to go…
What I like is that I don't have to go somewhere but simply solving it from home.
true proffesionals
Easiness of process
It was really good.
Great service
read carrefully the instructions!
I have dificulties to understand exactly which programes I needed, but after I downloaded it, everything is easy.
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