Napacabs.Com Reviews 2,689

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and professional delivery service, noting that orders arrive quickly and often earlier than expected. Many appreciate the careful and thoughtful packaging, which ensures products, especially fragile items like wine bottles, arrive in excellent condition. People also find the ordering process easy and straightforward, with competitive pricing on a wide selection of products. However, some customers experienced issues with shipping, citing delays or problems with specific carriers like UPS and FedEx, leading to extended wait times or undelivered packages. A few people also mentioned dissatisfaction with the use of styrofoam for packaging, as it is not recyclable in their area.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

People report positive experiences with product. Customers are satisfied with the product selection, often... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and straightforward ordering... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the great and reasonable pricing of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, professional, and courteous customer service. There was a small issue with my order, but it was resolved quickly and professionally. Couldn’t ask for more. We’ll definitely buy here again... See more

Rated 5 out of 5 stars

Ordering is made easy. From ordering to receiving the product the wait tim is minimal. The product packed very well. Since the ABC stores in my area seem to have problems stocking up with my product,... See more

Rated 5 out of 5 stars

My order came right on time! The packaging is done with thoughtfulness so that there is no margin for breakage. I am very impressed by the value received on the 2 cases of Barrua ordered. This was m... See more

Rated 5 out of 5 stars

Prompt response to my order, it was shipped in only a day or 2, plus the packaging was excellent. 6 bottles of wine came in packaging / shipping box designed just for that purpose. Perfect.


Company details

  1. Wine Store
  2. Food Products Supplier

Information provided by various external sources

NapaCabs is the premier Online Wine Store. Buy Wine and Liquor online for all your party needs from all around the world. We offer the largest selection of wine, spirits and beer online. We also have Free Shipping Wine deals and offer custom bottle eng...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Prompt response to my order, it was shipped in only a day or 2, plus the packaging was excellent. 6 bottles of wine came in packaging / shipping box designed just for that purpose. Perfect.

October 13, 2025
Rated 5 out of 5 stars

Excellent Service

The wine I ordered was offered at a very good price. I received exactly what I ordered, and my order arrived in excellent condition, earlier than expected. Thank you!

October 4, 2025
Rated 4 out of 5 stars

great company except for the styrofoam packaging!

The website was easy to navigate. I received my order in a timely manner, and the product received was what I had ordered. The only downside is that the bottles are packed in styrofoam which is not recyclable where I live. I have had bottles shipped by other vendors in cardboard separators without issue, so I know it can be done! Sadly for this reason, I doubt that I will shop from napacabs again :(

September 26, 2025
Rated 4 out of 5 stars

It was delivered at good price

It was delivered at good price. Shipping was drawn out for unknown reasons and had to wait around for delivery. I live in northern California in a highly accessible location. I ordered from you because of location of your company expecting Shipping would not take so long. It was not terrible but not like I thought it would be. Had I ordered from any company in the western United States I think it would have arrived as fast or faster. Just an observation.

October 1, 2025
Rated 5 out of 5 stars

Satisfied customer!

Very prompt with delivery and I am so satisfied with my purchase. I will be using your services again👍🏻

September 30, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look