Excellent, professional, and courteous customer service. There was a small issue with my order, but it was resolved quickly and professionally. Couldn’t ask for more. We’ll definitely buy here again... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Ordering is made easy. From ordering to receiving the product the wait tim is minimal. The product packed very well. Since the ABC stores in my area seem to have problems stocking up with my product,... See more
My order came right on time! The packaging is done with thoughtfulness so that there is no margin for breakage. I am very impressed by the value received on the 2 cases of Barrua ordered. This was m... See more
Prompt response to my order, it was shipped in only a day or 2, plus the packaging was excellent. 6 bottles of wine came in packaging / shipping box designed just for that purpose. Perfect.
Company details
Information provided by various external sources
NapaCabs is the premier Online Wine Store. Buy Wine and Liquor online for all your party needs from all around the world. We offer the largest selection of wine, spirits and beer online. We also have Free Shipping Wine deals and offer custom bottle eng...
Contact info
901 W Foothill Blvd Ste A, 91786, Upland, United States
- 909-981-5641
- service@napacabs.com
- napacabs.com
4.5
Excellent
3K reviews
Hasn’t replied to negative reviews
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Great job on service.
June 4, 2025
Ordering is made easy
Ordering is made easy. From ordering to receiving the product the wait tim is minimal. The product packed very well. Since the ABC stores in my area seem to have problems stocking up with my product, NAPACABS is my lifeline.
June 24, 2025
Unprompted review
Great customer service!
The ability to ship to multiple locations was great. The website is user friendly. The customer service was super. The order was received quickly.
June 6, 2025
Product never arrived even though it…
Product never arrived even though it said delivery was made.
June 3, 2025
Love it but found it at a lower cost…
Love it but found it at a lower cost closer to home.
June 1, 2025
I did not get my order because UPS did…
I did not get my order because UPS did not deliver it to me they returned it to you
June 1, 2025
Great selection and fast delivery!
May 22, 2025
Styrofoam shipping materials
Service was punctual and professional. However, you folks shipped my wine in Styrofoam. There are hundreds of recyclable materials that you can use to ship wine. Styrofoam is a pain in the butt for me to deal with. You need to get with a better program for shipping.
May 16, 2025
Good way to find unusual wines
Second time, I was trying to find a very specific product out of Australia. They had the last of the 2022 I was looking for. They sent me a message that they did not have as many bottles as I had requested and wanted to know if they could fill in with an equivalent wine. I'm always up for trying new wines. It came quickly with no problems. Very pleased with their service.
May 15, 2025
Great communication regarding questions…
Great communication regarding questions of product availability and shipping. Professional and courteous, proactive in making it a positive transaction.
May 14, 2025
Outstanding Customer Service
Outstanding customer service. Very fast shipping. Excellent follow-through. Very impressed with Napacabs. Highly recommend if your wine is available online.
May 27, 2025
Unprompted review
Rapid, Reasonable shipping, Finely packaged!
Rapid shipping, reasonable shipping cost, and state-of-the-art packaging (worthy of the finest vintage!).
May 13, 2025
They got it all, this is your go to place.
Good prices, fast secure delivery. Happy customer.
May 12, 2025
1 Star - No Contact and no progress on my order 3 weeks later
1. I ordered a bottle 2 weeks ago and have not had the order filled.
2. I called the customer service and no one answered. I left a message and no one called to give me an update.
3. Since there has been no response or update to my order. I am starting to assume that it is a fraudulent account and thinking of calling my bank to rescind the payment.
4. Please just let me know the timing before I contact my bank
May 10, 2025
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