Nassau National Cable Reviews 181

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and variety available, including hard-to-find items and custom lengths. Many appreciate the competitive pricing, noting significant savings compared to other retailers, even with shipping costs. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and efficiency, with many receiving their orders much faster than expected. However, some customers experienced issues with order fulfillment, such as receiving partial orders, incorrect items, or a different length of cable than ordered. A few also noted a lack of clear communication regarding shipping status or unexpected shipping fees, and some expressed dissatisfaction with the limited shipping carrier options.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, highlighting fast shipping times and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the wide selection, good quality, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are fair,... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of the wire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my third purchase from this company. I appreciate the live chat feature to get technical advice when needed. Overall cost was the lowest. Even with shipping costs, the price was significan... See more

Rated 5 out of 5 stars

Rapid delivery, competitive price. New clean 10/3 seoow. No nonsense about "delivery fee" seems every business in world sees opportunity post tarrifs to artificially increase prices even with USA manu... See more

Rated 5 out of 5 stars

Easy to order, shipping reasonable price, got great shipping updates, product was what was described, overall great experience. As a DYI , I have another job I will need more tray cable in a few mont... See more

Rated 5 out of 5 stars

Typical supply chain stock issue just like everyone else. Nassau Cable people are problem solvers and delivered wire as ordered in a timely manner. Everything looks good ,no issues !


Company details

  1. Cable Company

Information provided by various external sources

Nassau Cable is a trusted distributor of industrial, commercial wire and cable offering safety and best price. We ship the products worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Would do it again

Was unsure about buying from a website I didn’t know but they have good standing with the BBB so I took a chance. It was worth it. Good selection of hard to find by-the-foot purchase, better pricing than competitors, and it was received quickly (3 business days).

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service and delivery service

Awesome service and delivery. I ordered a 250ft roll of 2-2-2-4 wire and realized I ordered the wrong wire and was needing 1/0-1/0-2. Contacted them and they immediately corrected my order before it was shipped. Once the order was corrected it was shipped and I received it earlier than I expected with a great easy delivery

September 3, 2025
Unprompted review
Rated 4 out of 5 stars

No idea what was going on...

In the most important ways, Nassau National Cable was 5 Stars with my order. Ordering was easy, pricing was good, and I received quality wire in just a couple of days. So what did they fall short on? Communication. My order was a black box, in that I had no idea what was going on with it. I kept checking the the website and saw "processing order". I was starting to get worried, and about to cancel the order and go to my local supplier. Out of no-where my order suddenly showed up on my front porch. There had been no indication it had even shipped. The funny thing is, the day after I got it, they suddenly start communicating, telling me it shipped and giving me tracking numbers,etc. After a few more days they even followed up again with confirmed delivery notice. But it was a little worrisome to start and if they simply told when they shipped it, this would have been 5 stars for sure.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Nassau team was amazing and were able…

Nassau team was amazing and were able to answer all my questions regarding the lock I purchased. I did not receive much help from other suppliers (and other suppliers gave me incorrect information). My lock arrived overnight from Nassau team and came with everything necessary to replace by myself (no locksmith necessary)

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and delivery

I was a little afraid of ordering from Nassau cable because I read other reviews of people having delivery problems. When my 1/0 wire was shipped I received an email from David Bradman that it was shipped. I was a little nervous and called there customer care line and asked to speak with him about the shipment. He calmed me down and told me when it was delivered to TAKE PICTURES of the delivery. So, I did. Well, the boxes had popped open because of rough handling from UPS but each spool weighed 47 pounds plus the weight of the spool for 53 pounds. This spool was so well wrapped that I think that no thief could ever cut a piece off of it. I worked and worked and reworked to get the spool unwrapped. In fact, it took me longer to get it unwrapped then to measure the wire out. Even though I had to work hard to unwrap the two spools of wire (that came from the Denver wherehouse) I felt really glad that the spools where wrapped this way. The Denver wherehouse got it right! The wire measured out correctly, also!
Now the other spool was shipped out of the New York wherehouse and this is where the problem begins. The spool had a delay and some train mishap (how this spool was shipped on a train is beyond me) but the delay took an extra day for ups to get sorted out and delivered. It showed up with no box (just the spool) and the spool was poorly wrapped. I was freaking out and took plenty of pictures; and then some. So I emailed David Bradman with attached pictures and waited. It occurred to me that there is shipping weight on the item. So, since copper is heavy, I grabbed the scales and WEIGHED THE SPOOL OF WIRE! The shipping weight was 54 pounds and the scales said 54.4 pounds. (Hopefully this company will put the tenth of a pound on which would be more helpful.) So, I knew that no wire could have been cut off because the spool was a little more then the shipping weight. I then take a real good look at how the spool is wrapped and is mainly wrapped in the center with plastic while the outer edges expose the wire. Fortunately, the end of the wire is in the center where the plastic is. So, I decided to unwrap it and measure it out. It measured out to the correct footage. 12 hours latter the email to David Bradman's email address comes back to me that it cannot receive emails. Nevertheless, I could have call him but did not as the case was resolved.
So… TWO THINGS TO REMEMBER IF YOU ORDER:
1) Pictures of the delivered item
2) Check the shipping weight and weigh item AND DO NOT BE AFRAID TO CALL CUSTOMER CARE IF SOMETHING IS NOT RIGHT!
So, if I order again, I want it coming from the Denver wherehouse because they did a very great job at spool wrapping! The thief would be forced to take the spool and all! 😂😂 So, I would not be afraid to make an order with Nassau, just use the tip above!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I placed my order and it seemed like it was shipped immediately and received it quicker than I could imagine. I was kept up to date my order, from the time I ordered it to the time I received it.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best price around, period!!!

My order was correct and complete. Shipping box was sturdy and came unharmed. The price for my wiring I needed was much cheaper than anywhere else I looked. I will be a customer for life for anymore of my wiring needs. Thanks NNC for the great price and service. I highly recommend you give them a try!!!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices & service

I have been dealing with them for years, better prices and service than my local electrical suppliers. Professional electrician.

July 22, 2025
Unprompted review

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