Nassboards Reviews 472

Product delivered when expected, in good condition and good accompanying waterproofing kit!

Delivery’s are sub standard

Excellent Product and integrates well with the Smart App. Martin helped with our minor issues very promptly. Super warm house.

Great price, great products, delivered on time. When we needed to return something (our fault, not theirs) they were communicative and responsive.

Excellent customer service. The products were delivered so quickly, quality was excellent and very affordable compared to other companies! Highly recommend this company ✨✨✨✨✨

Very pleasant and reliable, goods came when they said, very efficient. Would order from Nass Boards again and recommend them.

Prompt delivery,prices competitive will use again👍

Great product, fast delivery and great customer service. Ended installing the wet room shower tray a few months after I bought them, had a faulty part in the trap assembly and got it replaced in 48 hrs. All installed and working perfectly now.

Nassboards is an excellent company to deal with. Products are sound and delivery prompt. However, on this occasion Nassboards were let down by Their courier and a batch of 10 boards were receiced damaged. Matter was resolved quickly.

Ordered x2 "Kits", very good value and quick delivery. The thermostat is simple to use. Fitting was simple and clearly explained, floor heats up really well and does exactly what it is supposed to do.

Second order from this company and as before, absolutely spot on! Highly recommend.

Very prompt service.

Really helpful people and a great product...EXACTLY what I was after!

Product was as advertised and the right money.

Ordered a wetroom kit from Nassboards which was delivered free the very next day. Haven’t fitted it yet, nor needed to
reach out to them for support, but everything looks to be as ordered and of very high quality.
Will definitely be shopping with them again.

I’m a bathroom installer and have been using these products for years and always happy and always go back.
Very helpful, thankyou

I have purchased Nassboards previously, from Amazon and have been very happy with their products. This time I decided to purchase directly with them as when I made a technical enquiry directly with them I received extremely quick and friendly communication, something you don't seem to get via the resellers.

I received my order, the foil mat and some underlay, unfortunately in-between receiving it and fitting it, I had tested the matting and it seems the resistance ratings were off. After contacting them about this they (Martin) advised it would not be wise to continue with the installation and that they would send out a replacement right away.

An incredibly generous response, fantastic customer service and a very friendly manner.

Despite the product potentially being faulty, the quality of it is great, easy to fit and cut, as I've found previously on similar products I've purchased and look forward to fitting and using the replacement.

Highly recommended, thank you Martin :)

I purchased a shower kit from Nassboards about a year ago, and recently I faced a blockage issue in one of the wetroom pipes. While investigating, the waste broke, so I reached out to their customer service to purchase a replacement.

To my surprise, the team at Nassboards was nothing short of exceptional. Not only was their service prompt and professional, but they also shipped the replacement part FOC (free of charge) for next-day delivery! Thanks to their kindness and efficiency, I was able to fix the issue immediately.

I can’t thank these guys enough for going above and beyond. I've already shared their name with all my trade friends, and I hope this brings them the extra business they truly deserve. It’s rare to find such a kind and customer-focused company these days.

Highly recommend Nassboards to anyone – great products and truly outstanding service!