This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... See more
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We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Contact info
Humphrey's Farm Lane , CM3 1EF, Chelmsford, United Kingdom
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
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We are happy with the thermostat
We are happy with the thermostat. It is easy to use and works with Alexa.
Good product,swift service,easy to use
Amazing Nassboards 👌👌👌
Wow this company is amazing aswell as the product
We brought a wet room shower tray 1200mm by 900mm What a product We brought this as one of our clients brought her own from another company and we tried to fit totally unusable As a bathroom company we will be back absolutely everything was there tanking tanking tape roller gloves all for the best price ever Well done Nassboards
Was very helpful
Was very helpful, customer changed their mind they replaced shower tray without extra expense.
Thank you
Exceptional after sales support
My first order arrived incredibly quickly, but I realised I had ordered the wrong drain. Martin was extremely helpful and sent me a replacement at no cost. Outstanding service! Couldn’t be happier!
Brilliant after sales care
Bought 3 thermostats for electric underfloor heating. 2 wouldn't stay on long enough to heat the room to the desired temp.
Called then emailed. Great customer service from Martin and we worked out why. A quick change of settings and I was all sorted.
Even though the service was email only, responses were quick and I was sorted within the day.
Great Cart and great after sales service
Exceptionally helpful after sales services, very useful cart, very happy and would gladly recommend
P.Sago - Ref: Order #7512
P.Sago - Ref: Order #7512
Nassboards, kept my loft conversion on track, where another big supplier failed miserably.
Not only did I get a better deal but most importantly they were very communicative. They dispatched my order the day after I placed it.
My order arrived 48hrs after I placed it, no fuss nor bother.
I also changed my mind about the design on the grate that came with my order, I could not have asked them to be more responsive, understanding or generous to my request for an exchange. Fantastic Customer service.!
I could not be more pleased with their service and will definitely use and recommend them again for my next project.
Thanks you so much.
All info I needed was in description
All info I needed was in description, choice of product was good.
Also delivered on time
Great value for money
Great value for money
Great customer service from Martin who went above and beyond, recreating my problem in the workshop to provide assuring advice in regards to our recent install. Top class!
10/10 would recommend.
Great company! Thanks Martin
From a very indecisive customer. Martin from Nassboards help even on a Sunday and sorted everything out and diliverd the correct parts by the Tuesday. Great service and fully recommend
Rapid delivery
Rapid delivery, unfortunately the item was damaged in transit but Nassboards sorted it out with no problems
Great product delivered next working…
Great product delivered next working day, what more would anyone want
An excellent product!
I've had experience of using these boards previously although they were sourced from Germany. They are excellent to use and very productive in using them. I've used them to eliminate thermal bridges around window and door reveals - an excellent product for this work! The whole experience was good from ordering to delivery a very good service!
Quick to respond to my initial email…
Quick to respond to my initial email query. When I ordered, the order was shipped that day and delivered the following day. Very pleased with Nassboards.
not best
I don't found anywhere saying what tiles you can use with this liner, trap chanel fix in it's not ajestable 10 mm to the top,with 10 mm tiles can get nice finish. Trap connection don't fix perfect to any standart size.

Reply from Nassboards
Laminate Insulated Underlay
Great product for laying under laminate flooring, much better than that very dusty green fibreboard. Different thicknesses helps if you need to make up levels..

Reply from Nassboards
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