My over $300 order arrived incorecct. Two products ordered were correct but 4 orders of an eye cream were incorrectly replaced by 4 orders of a skin cream. There is no customer service phone number... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering & receiving your products is wonderfully easy & arrives in a timely fashion even here in Canada. The cost of shipping unfortunately is a bit expensive $35. It would be great to have a st... See more
There should be a half star option for business like this. Their customer support number only rings and goes to voice mail. After leaving a message with my order number and phone number they returned... See more
Company replied
Super easy website to navigate through, & fast delivery. I love these products they work wonderfully & aren’t harmful to my sensitive skin. At times other brands can give me more issues than when I st... See more
Company replied
Company details
About NassifMD Dermaceuticals®
Written by the company
Meet Dr. Paul Nassif, a World-Renowned, Board Certified Facial Plastic, Reconstructive Surgeon, Rhinoplasty Specialist, Innovator, Educator, and Founder of NassifMD Dermaceuticals®. He operates an extensive medical practice in Beverly Hills, Ca. and Medical Spas in Beverly Hills, CA, and Manchester, UK.
Dr. Paul Nassif is a leader in Facial Plastic and Reconstructive Surgery, affiliated with top medical schools and hospitals, and is an Assistant Clinical Professor at the University of Southern California Keck School of Medicine. He has authored over one hundred peer-reviewed articles on cosmetic surgery and lectured over five hundred times on the latest surgical techniques.
You may recognize Dr. Nassif! He is the Star of E! 's Botched, a reality show entering its eighth season airing in 166 countries. Botched highlights Dr. Nassif's expertise as he remedies the most extreme plastic surgeries gone wrong.
As a Facial Plastic & Reconstructive Surgeon, Dr. Nassif understands the layers of the skin and the skin aging process from the inside out. He leverages his 25+ years of knowledge working with/under the skin layers and the limitations of his scalpel to develop science-based, cruelty-free skincare products that deliver transformative anti-aging results. His vast knowledge of the skin’s health and what causes it to lose its vitality and radiance has led to the creation of NassifMD Dermaceuticals®, a “cutting edge” highly effective, proprietary skincare line for anyone seeking healthy, radiant, youthful-looking skin at any age.
Backed by real results from real people (like raw before and after images and consumer perception studies), Dr. Nassif formulates his skincare using a combination of innovative and known proven ingredients in synergistically combined formulas. All NassifMD® products are clinically proven to deliver one or more of these benefits: Exfoliate, Hydrate, Nourish, Protect - to give you healthy, radiant, youthful looking skin.
Dr. Nassif is the also the Director of a Fellowship Training Program, accredited by the American Academy of Facial Plastic and Reconstructive Surgery, which instructs young Facial Plastic Surgeons in his innovative surgical techniques, including his own unique technique known as the Celestial-Rhinoplasty®.
Dr. Nassif remains dedicated to helping others in need of Facial Reconstructive and Plastic Surgery through his charitable work as an avid supporter of St. Jude Children’s Research Hospital.
Finally, Dr. Nassif has an innate entrepreneurial spirit, investing in several businesses outside the medical/aesthetics world. When not performing surgery, lecturing, teaching, or formulating skincare products, Dr. Nassif enjoys downtime with his four children, a few rounds of golf, and dabbling in architectural design.
Contact info
120 S. Spalding Drive Suite 301 , 90212, Beverly Hills, United States
- CustomerCare@DrNassifSkincare.com
- nassifmdskincare.com
3.4
Average
800 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy shopping on site, great product!
Easy shopping on site, quick delivery, excellent product. The only thing I noticed is the first bottle had pink product and the second looks more white. No worries, same great ingredients!
December 15, 2022
Reply from NassifMD Dermaceuticals®
We love hearing from you, thank you for leaving a review!
The products are awesome and life changing
The products are awesome. My skin feels fantastic. It didn’t long for delivery. I’m extremely pleased with my purchase.
November 15, 2022
Reply from NassifMD Dermaceuticals®
5-stars makes us feel fantastic, thank you for taking the time to share your feedback! This is what we live for.
It works
I only use my face ingredients from Dr. Nassif. I have thrown all my other lines away. Because they show visible results. I was recently in the hospital and couldn’t use all that I had been using and was never so glad to return home to my regime. People comment all the time on how great my skin looks (for a 68 year old!) and that’s due to Dr. Nassifs products. I use the detox pads, hydro serum,hydrogel, eye cream and the deco lift. They ALL work excellently. The company also gives great specials, making it user friendly. Thank you Dr. Nassif and staff!
November 3, 2022
Reply from NassifMD Dermaceuticals®
We are incredibly grateful you took the time to leave us a 5-Star review. NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results. We are glad to be a part of helping you look your best at 68 years young!
Valued Customer
I have no constructive criticism. I’m very helpful the products I’ve made will target my facial and now health needs. I’ve recently made the purchase of the vitamin option. I’ve tried and so far, I feel great. I struggle with brown spots since my pregnancies, my face skin changed. But I’ve seen improvement in my skin by the facial products I’ve been using from your line of facial products. I have the cleaning pads follow up with the serum and I use the overnight cream. Throughout the day I also apply the sunscreen hydration cream. I love it all. The moment I realized Dr. Nassif was behind skincare, I immediately became obsessed with the idea to be part of as many products I can get. I’m wondering which product will be the best product to completely reduce the brown spots. I’m hopeful with continued use of the product I do have now, I’ll keep loving the results. Thank you so much for sharing your expertise. Many Blessings to you and all of Dr. Nassif team of experts and family.
With Sincere Appreciation,
Cris Garcia
December 18, 2022
Reply from NassifMD Dermaceuticals®
Thank you so much for your 5-star review! We will share this with the NassifMD® Skincare team to let them know to keep up the amazing work.
I got my order quickly
I got my order quickly. I love all the products I’ve tried. Very high quality. Makes my skin feel and look fabulous.
December 17, 2022
Reply from NassifMD Dermaceuticals®
We are so grateful for your 5-star review. Thanks for sharing your rating with the NassifMD® Skincare community!
The products have done wonders to my…
The products have done wonders to my face in just a very short time. I used to use La Mer and I will never go back….
December 1, 2022
Reply from NassifMD Dermaceuticals®
Thanks so much for sharing your NassifMD® Skincare product experience with us. We hope you will shop with us again soon.
I really enjoy using this NassifMD Neck…
I really enjoy using this NassifMD Neck Cream. Though I have recently had a skin peel, my skin does feel and looks more hydrated prior to my peel. I am 46 years old.
I love the concentrated feel of the cream as a little goes a long way! And, way to go w package design and scoop for the cream inside the cream. So helpful!
The photo on the left is my "before" photo.
I do have a more "redder" of complexion on right, but that's because I have been outside more these last few days. I definitely need to SPF more that winter is here!
I look forward to trying out more products in the future.
December 12, 2022
Unprompted review
Reply from NassifMD Dermaceuticals®
We are incredibly grateful you took the time to leave us a 5-Star review. NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results.
I love the oil but...
I love the oil but, the lip stuff isnt great. Tastes good though!
December 4, 2022
Reply from NassifMD Dermaceuticals®
Please do reach out to customercare@drnassifskincare.com with your order # so that we can further assist.
Eye repair
I love the product. Get lots of compliments. The ordering is ez and arrival date is always prompt
December 3, 2022
Reply from NassifMD Dermaceuticals®
We are so grateful for your review. Thanks for sharing your rating with the NassifMD® Skincare community and us.
I purchased 3 items but only received…
I purchased 3 items but only received two of them. It was difficult to get in touch with customer service, as my email wasn't answered. Finally heard back and did get reimbursed for the item that wasn't received. I think that they just need a more responsive way to communicate. Maybe, a way to communicate by phone may be an additional alternative, in addition to the email, which I believe, many times gets lost in a full mailbox.
BUT, I MUST SAY THAT THE PRODUCTS, THEMSELVES ARE Unique, and better than most on the market. They absolutely do the job! I will absolutely continue to purchase from Nassif MD
December 6, 2022
Reply from NassifMD Dermaceuticals®
We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve. We were out of stock of the 3rd item and were happy to issue a refund. Please email us at customercare@drnassifskincare.com if further assistance is required.
Reply from NassifMD Dermaceuticals®
We love hearing from you, thank you for leaving a review!
I love the Detox pads
I love the Detox pads! I have been using them for over 2yrs now. I cant go a day without it.
December 8, 2022
Reply from NassifMD Dermaceuticals®
Thanks for the love and the 5-star review! NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results.
Reply from NassifMD Dermaceuticals®
We are so grateful for your review. Thanks for sharing your rating with the NassifMD® Skincare community and us.
Place order, order arrives and using it
Place order snd it was here a few days. Excellent
November 28, 2022
Reply from NassifMD Dermaceuticals®
Thank you for your review. We will share this with the entire NassifMD® Skincare team to let them know how we are doing.
I literally love all the products I…
I literally love all the products I have tried.
I was a Murad person for years bit have replaced some Murad products for Dr Nassif’s products.
The neck cream is the best.
I cant live without the daily resurfacing pads.
December 5, 2022
Reply from NassifMD Dermaceuticals®
We are incredibly grateful you took the time to leave us a 5-Star review. NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results.
The product is AWESOME!!!
The product is AWESOME!!!! I wish I had one of EVERYTHING!!!
December 5, 2022
Reply from NassifMD Dermaceuticals®
5-stars makes us feel fantastic, thank you for taking the time to share your feedback! This is what we live for.
Cheap bag instead of cardboard box, makes 3 stars
Package came in small. torn, unstructured plastic bag.
Plastic container wasn’t cracked but interior product fluid was forced through safety seal, into it’s mail bag. This Should have been sent In A box.
Love the product. Purchased it before, I reorder as needed.
3-4 stars because of company cheap selected packaging.
Nlr
December 1, 2022
Reply from NassifMD Dermaceuticals®
Based on this feedback, we can do better. Please email us at customercare@drnassifskincare.com.
RE: Great Products:
Dr. Nasiffs is the best I have used!
I use a wide range of products. The Hydro-Screen effects are almost instantly noticeable, I also use the Day Time Essentials & the Night Time Essentials, Deco-Lift and Detox pads.
This is a product I accidently tried I was so impressed; This is the only product I am using now!
December 5, 2022
Reply from NassifMD Dermaceuticals®
We are so grateful for your 5-star review. Thanks for sharing your rating with the NassifMD® Skincare community!
Quick Delivery and Great Results
My products arrived quickly and after my first week of use my skin is already looking smoother and brighter.
December 3, 2022
Reply from NassifMD Dermaceuticals®
Thank you for taking the time to write a 5-star review! We look forward to serving you again in the future!
Reply from NassifMD Dermaceuticals®
Thank you for the 5-star review! We are so happy to hear your enjoying our Dawn to Dusk Cleanser!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.